Consulting

Managing Maintenance and Support Costs: Cutting Operating Expenses by Analyzing and Negotiating Service Contracts

2012-05-16T05:00:00Z

Product Development and Innovation in Emerging Markets: The New Competitive Reality

2012-05-14T05:00:00Z

Social BPM: Engaging People in Value-Driven BPM

2012-05-11T05:00:00Z

Read how the emerging concept of social BPM can be used to support the practice of value-driven BPM.

Efficient, Dynamic and Customer-Focused Operations: The Key to Capitalizing on New Growth Opportunities

2012-05-10T05:00:00Z

Protecting the Customer: Fighting Bank Fraud in a New Environment

2012-05-09T05:00:00Z

Technological and demographic changes are creating new fraud challenges for banks.

IT and the Strategic Growth Agenda

2012-05-07T05:00:00Z

A small but growing group of business leaders see IT as a way to spur change that prevents a company from peaking, then fading when its revenue growth stalls. They put IT to work to support strategy—to anticipate and respond to customers’ demands, renew their management teams and strengthen the layers of talent they’ll need if they’re to weather the bad times and grow fast when business is good.

Accenture Managing Risk Blog Series

2012-05-07T05:00:00Z

Steve Culp, managing director of Accenture Management Consulting’s Risk Management, blogs on Forbes.com on themes and trends in risk management

State of the United Kingdom Banking Industry 2012

2012-05-04T05:00:00Z

Read this Accenture paper about the state of the banking industry and the UK economy in 2012.

Global Pharmaceutical Company: with State-of-the-Art Planning Capabilities

2012-05-03T05:00:00Z

Accenture is helping a global pharmaceutical company achieve high performance with state-of-the-art planning capabilities.

Self-Service Maintenance and Repair: An Underutilized Strategy to Drive Profit and Create Satisfied Customers

2012-05-03T05:00:00Z

Read how self-service maintenance and repair can actually increase customer satisfaction and drive profit growth.

Nutritional Products Manufacturer: Reduction of Operational Complexity

2012-05-02T05:00:00Z

Accenture helps a nutritional products manufacturer reduce operational complexity to unlock high performance.

Winning the Intensifying Battle for Customers: Next-generation Customer Analytics and Big Data

2012-05-01T05:00:00Z

Winning the Intensifying Battle for Customers: Next-Generation Customer Analytics Enable Mobile Carriers to Make Sense of—and Profit from—a Treasure Trove of Data.

Getting Beyond "Nice to Meet You": Building Customer Loyalty through Analytics in the Communications Industry

2012-04-30T05:00:00Z

Postal Organizations: Lens on the Long Term

2012-04-27T05:00:00Z

Learn how high-performing postal players understand and update their long-term strategies and operations to secure profitability.

Podcast: How Big Data Can Fuel Bigger Growth

2012-04-27T05:00:00Z

In this High Performance Business Podcast, hear how big data – the massive amounts of analytics data companies collect – can power a new information services growth engine.

Government Online: New Life from an Old Concept

2012-04-27T05:00:00Z

Learn how cloud-based government solutions could usher in a whole new era of administrative simplicity and savings.

Taming the Channel Complexities of the Chinese Consumer Market: New Challenges, Rules and Growth Opportunities

2012-04-27T05:00:00Z

New research from Accenture identifies five capabilities regarding sales performance and channel management that companies must master if they are to profit from China’s growing but complex consumer market.

Sanofi Pasteur: Launching a State-of-the-Art R&D Facility in China

2012-04-27T05:00:00Z

Accenture is helping Sanofi Pasteur launch a state-of-the-art R&D facility in China by providing program management, communications and training services.

Taking a Targeted Approach: Energy Risk’s Software Survey

2012-04-27T05:00:00Z

By David Wigan and Stella Farrington, March 2012

Turning the Tide: How Europe can Rebuild Skills and Generate Growth

2012-04-25T05:00:00Z

In partnership with the Federation of Enterprises in Belgium, Accenture conducted a major study on the skills and human capital challenges facing Europe.

Rio de Janeiro: Faster Delivery of Municipal Services

2012-04-25T05:00:00Z

Accenture helped Brazil’s second-largest city implement a single number for all municipal requests.

Using Mergers & Acquisitions to Achieve Strategic Objectives and High Performance in the Consumer Goods and Services Industry

2012-04-25T05:00:00Z

In this paper, Accenture explores how consumer goods and services companies are turning to mergers and acquisition (M&A) strategies to address key industry challenges and market trends, and pursue market leadership through constant re-evaluation and realignment of their product portfolios.

Focusing Process Improvements to Maximize Business Impact

2012-04-25T05:00:00Z

Business strategies and operations are driven by scores of constantly shifting factors: from demographic changes and capital availability to technological innovations and increasing regulation.

Accenture/NYU Wagner School Roundtable White Paper

2012-04-24T05:00:00Z

Accenture and NYU’s Robert F. Wagner Graduate School of Public Service convened a group of nonprofit leaders to discuss how their organizations are working to bridge the gap between mission and operations.

Accenture: Portal

2012-04-24T05:00:00Z

A personal window on Accenture’s world.

Masters of Finance

2012-04-23T05:00:00Z

Most CFOs are trying to drive value in today’s turbulent markets, but only a few are succeeding. Here are five advanced capabilities that sustain their achievement.

Dynamic Operations: Dynamic Solutions, Decisive Results

2012-04-18T05:00:00Z

Learn how Accenture can help your organization create dynamic operations to cope with permanent volatility.

The Social Advisor: Using Social Media Effectively in Wealth Management

2012-04-18T05:00:00Z

In this report, Accenture examines how wealth management advisors and agents can use social media effectively to acquire and retain customers.

Pixels, Performance and Profits

2012-04-17T05:00:00Z

Why CFOs in the broadcasting industry need to build a new model of performance management for a multi-platform, digital world.

Does Your Global Leadership Team Have What It Takes? Podcast

2012-04-16T05:00:00Z

Managing the Unthinkable: Scenario-Based Enterprise Performance Management

2012-04-13T05:00:00Z

As uncertainty grows, the past becomes less and less useful as a predictor of the future.

Achieving ERP Success in the Federal Government

2012-04-12T05:00:00Z

Read Accenture's report about achieving ERP success in the federal government.

Navigating the Uncertain HIX Landscape

2012-04-11T05:00:00Z

Read Accenture's summary report about state health insurance exchanges and discover six actions for health payers to navigate the HIX landscape.

UPM: Enabling a New Vision for Collaboration

2012-04-11T05:00:00Z

UPM partnered with Accenture and Avanade to create a unified collaboration platform, built on Microsoft technologies, that supports its journey to high performance.

Leading International Finance Institution: Sustainability Product Strategy

2012-04-06T05:00:00Z

With Accenture’s help, this leading international finance institution was able to restructure its product portfolio for environmental and social sustainability agencies. With a focused suite of seven core offerings, the client is now better able to fulfill its aim of helping make the private sector in emerging markets more sustainable and inclusive of the poor and other excluded populations.

The Chief Process Officer: A Role to Drive Value

2012-04-05T05:00:00Z

Read why the role of chief process officer is going to become so important.

New Realities, New Approaches: The Client-Advisor Relationship in Wealth Management

2012-04-05T05:00:00Z

Accenture examines how changes in client expectations and the competitive landscape are forcing wealth management companies to rethink their relationships with clients and their own advisors.

Global Beverage Manufacturer: Talent and Performance Management Toolbox

2012-04-05T05:00:00Z

Read how Accenture helped this global beverage manufacturer create a Talent and Performance Management Toolbox to improve performance globally.

Shared Services: Measuring Success and Outcomes

2012-04-03T05:00:00Z

Managing and measuring performance -in public service organizations.

Shared Services: Communicating Success

2012-04-03T05:00:00Z

Best practices in communicating success in government shared services.

From High Risk to High Reward

2012-04-02T05:00:00Z

Accenture Payment Recovery and Analytics

2012-04-02T05:00:00Z

Read how Accenture's payment recovery and analytics help federal organizations recover erroneous payments which can result from human error, systems integration issues.

Getting it Right the First Time

2012-04-02T05:00:00Z

Key Takeaways from the Accenture Global Risk Management Study

2012-03-30T05:00:00Z

Read about a video featuring Accenture’s Steve Culp as he presents the key takeaways from the Accenture 2011 Global Risk Management Study.

Driving Business Value from Integrated Multichannel Distribution

2012-03-30T05:00:00Z

Integrated, multichannel banking is a customer’s dream—and a bank’s nightmare. Legacy IT systems, including aging core banking platforms, make it tricky and costly to turn this vision into a reality.

Accenture Global Risk Management Study: Top Five Findings

2012-03-30T05:00:00Z

Read about a video summarizing the top five findings from the Accenture 2011 Global Risk Management Study.

Accenture Global Risk Management Study: Key Regulatory Insights for Banking

2012-03-30T05:00:00Z

Read about video on regulatory risks facing banks as identified by the Accenture 2011 Global Risk Management Study and client work.

Accenture Global Risk Management Study: Key Insights for the Banking Sector

2012-03-30T05:00:00Z

Read about video on key risk management insights for banking from Accenture global study and client work.

Accenture Global Risk Management Study: Top Five Challenges

2012-03-30T05:00:00Z

Read on the top five risk management challenges , as outlined in the Accenture 2011 Global Risk Management Study.

Collaborative Border Management

2012-03-29T05:00:00Z

Read Accenture's report on how customs and border agencies can achieve the security and safety by adopting an end-to-end approach to collaborative border management.

The Technology Innovation Imperative: How Banks Can Deliver Post-Recession Growth

2012-03-28T05:00:00Z

Accenture explains why retail banks should renew their commitments to technology innovation and how a focused strategy, empowered leaders and targeted investments can transform new ideas into growth.

Towards Stronger Online Governance: The Accenture Digital Diagnostic Scan 2011

2012-03-28T05:00:00Z

Accenture analyzed more than 35,000 web pages from 35 European banks and insurers, revealing an alarming “governance gap” in adherence to fundamental security principles and technical standards.

Focus for Success: The High-Performing Investment Bank

2012-03-28T05:00:00Z

Are you a flow monster, a primary markets powerhouse or a regional champion? Learn which business model can help your investment bank build on its strengths and establish a competitive advantage.

Got the R Factor? Digital Marketing in the Era of Consumer Relevance

2012-03-27T05:00:00Z

Driving breakthrough performance in the Era of Relevance

Preparing for the Unpredictable

2012-03-26T05:00:00Z

By adapting their supply chains to flex with the markets, smart organizations are learning to profit from permanent volatility—insulating themselves against downside risk, and moving with speed and agility to take advantage of the upside.

2011 Accenture High Performance Finance Study: Focus on ASEAN Region

2012-03-26T05:00:00Z

Simulation-based Insights on Stress Testing in the Banking Industry

2012-03-26T05:00:00Z

Read about the six-step stress-testing methodology developed for banks by Accenture and SAS Financial Services.

Value-Driven Business Process Management: The Value Switch for Lasting Competitive Advantage

2012-03-26T05:00:00Z

Deutsche Annington Immobilien Group: PTU Billing Process Optimization and ISO Certification for Quality Management System

2012-03-26T05:00:00Z

Accenture helps Deutsche Annington Immobilien Group revise their PTU billing process to achieve high performance.

Financial Reporting Challenges in Investment Banking

2012-03-26T05:00:00Z

Sourcing and managing data consistently and transparently can help investment banks improve data quality, address internal and external reporting challenges, and efficiently meet regulatory demands.

Becoming a First Mover: How Managed Services Will Transform the Life Sciences Sales and Marketing Model

2012-03-23T05:00:00Z

The life sciences industry needs to deploy new commercial models to drive growth while delivering cost efficiencies.

Global Mining Equipment Company: Lean Transformation

2012-03-23T05:00:00Z

Read how Accenture helped this manufacturer of mining equipment use Lean transformation to achieve operational excellence.

The Consumer-centric Supply Chain: Achieving High Performance through Dynamic, Demand-Driven Execution

2012-03-22T05:00:00Z

Read how and why companies can develop demand-driven, customer-centric supply chains.

Accenture 2011 High Performance Finance Study: Podcast

2012-03-21T05:00:00Z

High Performance Finance Study Podcast - CXO: Alignments and Allies

2012-03-21T05:00:00Z

Listen to a podcast in which Accenture’s Paul Boulanger shares insights for the CXO from the Accenture High Performance Finance Study.

High Performance Finance Study Podcast - Finance Masters: Cost versus Growth

2012-03-21T05:00:00Z

Listen to a podcast in which Accenture’s Paul Boulanger discusses the battle between growth and cost when aiming for high-performance finance.

Insurance: Achieving High Performance in Advice-Led Distribution

2012-03-20T05:00:00Z

A multi-trillion dollar opportunity confronts life insurers if they can access the huge uninsured and under-insured global markets. This whitepaper explores how insurers can penetrate this opportunity.

Leading Convergent Utilities Provider: Billing Operations

2012-03-20T05:00:00Z

Read how Accenture helped this convergent utility provider measurably improved one of its most mission-critical billing operations processes.

Accenture Regulatory Insights Blog

2012-03-20T05:00:00Z

Accenture Regulatory Insights focuses on the latest news and analysis of regulations across major global economies and industries.

Empowering Agents to Employ Digital as a Competitive Weapon

2012-03-20T05:00:00Z

Insurance agents deliver strong person-to-person customer relationships while delivering distinctive customer experiences. Carriers can leverage this if they arm their agents to compete in a digital world.

Achieving High Performance in Core Banking: American Banker Series

2012-03-19T05:00:00Z

RILA and Auburn University Releases State of the Retail Supply Chain Report

2012-03-19T05:00:00Z

The Retail Industry Leaders Association (RILA) in partnership with Auburn University and with sponsorship from Accenture share results from the third annual study on the State of the Retail Supply Chain.

Achieving Relevance at Scale through Analytics

2012-03-15T05:00:00Z

Rethinking the conventional in consumer analytics

The Value of the Sustainable Supply Chain: What Do Consumers Think?

2012-03-15T05:00:00Z

Unlocking the Full Potential of Shared Services

2012-03-14T05:00:00Z

Read about the 2011 Accenture Global Shared Services Conference.

How to Make Your Company Think Like a Customer

2012-03-12T05:00:00Z

Customers today expect an imaginative, high-quality experience in a multichannel environment. Regard this as an opportunity: Your company can leverage new strategies and technologies to create operations capable of making good on your customer-centric promise and growing your business.

Trends in Finance: Opportunities for Improving the Finance Organization

2012-03-08T06:00:00Z

Becoming a Finance Master: Achieve Business Performance through Finance Excellence

2012-03-08T06:00:00Z

Does Your Global Leadership Team Have What it Takes?

2012-03-05T06:00:00Z

As business becomes more global and uncertainty continues to roil markets, the tensions inherent in managing a multinational are unlikely to diminish. Having a clear sense of purpose, the right people in the room and the ability to change ahead of the curve will be the hallmarks of successful, truly global leadership teams.

Making Cross-Enterprise Collaboration Work

2012-03-01T06:00:00Z

To drive a new era of growth, companies will increasingly be required to collaborate with enterprises outside their corporate boundaries. Doing so successfully requires coordinated attention to a range of human capital strategy issues covering talent, leadership, culture and organization.

Catching the ASEAN Wave

2012-03-01T06:00:00Z

Bordered by powerhouses China and India, Southeast Asia is sometimes overlooked by multinational companies. But ignoring the transformation now under way could blind leaders to this increasingly attractive market—and to the arrival of some bold new innovators on the global stage.

Making Cross-Enterprise Collaboration Work: Podcast

2012-03-01T06:00:00Z

Nine Keys to Using Innovative Learning and Change Programs for a Successful ERP Implementation

2012-02-28T06:00:00Z

Maximizing the return on investments in large, enterprise resource planning (ERP) systems depends on distinctive programs in learning and change management.

The Challenge of Regulatory Implementation: A Strategic Approach

2012-02-28T06:00:00Z

Read about the challenges banks and other financial institutions will face and how a strategic approach must encompass a strategic vision for establishing sustainable, profitable growth.

Insurance | Claims at a Crossroads: Accenture Claims Transformation Services

2012-02-28T06:00:00Z

High performance in claims can create a competitive advantage through increased loyalty and superior financial performance. Conversely, a failure to execute can have disastrous consequences.

The Customer Centric Approach

2012-02-27T06:00:00Z

Read about how CRM technology can help insurers.

Item-level RFID: A Competitive Differentiator

2012-02-27T06:00:00Z

Read why RFID is gaining widespread acceptance as a technology for tracking individual items within stores.

Accenture Named a Strong Performer in Forrester Research, Inc. Global Commerce Service Providers Study

2012-02-27T06:00:00Z

Forrester Research designates Accenture as a strong performer among global commerce service providers (GCSPs), with deep eCommerce expertise

Capital Projects in a High-Risk World: A Best Practices Perspective

2012-02-25T06:00:00Z

Read why capital projects are so risky—and how leading companies are mitigating that risk.

Analytics is Challenging the Status Quo in Human Services

2012-02-24T06:00:00Z

Human services organizations are using analytics to drive new business results and better benefits delivery.

Banking Technology Vision: Technology Waves That Are Reshaping the Banking Landscape

2012-02-24T06:00:00Z

Accenture has studied how technology and business trends are converging—and what that means for banks. Read this report to learn about the technology waves that are shaping the banking landscape.

Going Above and Beyond: How Banks Can Optimize Talent During M&A Integration

2012-02-21T06:00:00Z

Read why banks should not lose sight of talent management during an M&A.

Predictive Analytics and Its Effect on Enterprise Performance Management Podcast

2012-02-20T06:00:00Z

Analytics: The Secret Weapon for Retaining Customers During and After a Merger

2012-02-17T06:00:00Z

Read how analytics can help companies reduce customer dissatisfaction and attrition during a merger.

United States Postal Service: Pioneering Innovative Mail Services

2012-02-16T06:00:00Z

Operating for more than 230 years on a maxim of trust, the United States Postal Service (USPS) aims to provide customers with outstanding service.

Asia Consumer Product Trends: Implications for Retailers and Manufacturers

2012-02-16T06:00:00Z

Read Accenture's report about Asia consumer product trends, implications for retailers & manufacturers and how consumer buying behaviors are changing due to economic cycles.

Making Your Organization Customer Smart

2012-02-14T06:00:00Z

Read how B2B companies can develop differentiated customer sales strategies to drive high performance.

Driving Successful Transformational Change through Journey Management

2012-02-13T06:00:00Z

Today’s executives must often manage a complex portfolio of change initiatives over an extended time period. Fortunately, the discipline of “journey management” can help.

Blurring Borders: Customer Segmentation and Global Growth Podcast

2012-02-11T06:00:00Z

In this High Performance Business podcast, we discuss how some of the world’s largest corporations are achieving global growth through customer segmentation.

A New Paradigm in Supply Chain Outsourcing

2012-02-10T06:00:00Z

Supply chain outsourcing is set to enter a new age as new opportunities—and demands—are made by companies in pursuit of high performance in a brutally competitive economic environment. These new outsourcing-based opportunities include planning, direct procurement, order management and reverse logistics.

From Contact to Consumption: A Strategic Approach to Customer Service Management

2012-02-07T06:00:00Z

Read how a new and differentiated strategic approach to customer service can help build loyalty.

Up Close and Personal

2012-02-06T06:00:00Z

With such formidable competitors as Amazon and Apple successfully invading their space, many traditional retailers will struggle to keep pace over the next decade unless they can swiftly develop a deeper, more intimate and long-term relationship with consumers.

Accenture Life Sciences: R&D Services for High Performance

2012-02-06T06:00:00Z

Read about Accenture Life Sciences and learn how we help drive productivity, optimize success rates and improve quality and value by transforming R&D for life sciences companies.

M&A Insights: Shifting Gears in a Changing Market Podcast

2012-02-03T06:00:00Z

Open Innovation: What’s Behind the Buzzword?

2012-02-03T06:00:00Z

Read how leading companies are using open innovation to drive high performance.

Global Eyewear Company: Oracle-Based Planning and Reporting System

2012-02-01T06:00:00Z

Accenture helps a leading global eyewear company implement an integrated planning solution, enabling improved budgeting and reporting.

Accenture 2011 Global Consumer Research Study: The New Realities of “Dating” in the Digital Age

2012-01-31T06:00:00Z

Read the Accenture 2011 Global Consumer Research Study to see why your company may be losing customers in the new realities of "Dating" in the Digital Age and how to help retain them.

Who Says M&A Doesn’t Create Value?

2012-01-30T06:00:00Z

The conventional wisdom that most acquisitions destroy value might be obsolete. Our latest research shows M&A success rates have climbed, and that top-quartile performers—and often even median ones—can create substantial amounts of shareholder value in any industry or region, at any point in the economic cycle.

The Sustainable Organization: The Chief Executive Officer’s Perspective

2012-01-30T06:00:00Z

Read how sustainability has become a key item on the Chief Executive Officer agenda.

Are Your Consumer Packaged Goods (CPG) Brands Maximizing the Return on Your Digital Investment?

2012-01-29T06:00:00Z

Accenture, comScore, and dunnhumbyUSA study shows direct correlation between CPG brand website usage and in-store purchase behavior.

Mobile Work: Have You Adapted your Real Estate Strategy?

2012-01-26T06:00:00Z

Read how companies must alter real estate strategies in line with the realities of mobile work to gain business advantage

The Sustainable Organization: The Chief Executive Officer’s Perspective Podcast

2012-01-26T06:00:00Z

New Models for Addressing Supply Chain and Transport Risk: An Initiative of the Risk Response Network

2012-01-25T06:00:00Z

Organizations, industry and government can improve their understanding of global supply chain and transport risks and proactively move towards a new 21st century model for collaborative risk management.

Accenture Life Sciences R&D: Management Consulting Services for High Performance

2012-01-25T06:00:00Z

Leading life sciences companies turn to Accenture’s R&D-specific management consulting services to make transformational changes that deliver portfolio, organizational and business improvements.

Accenture Life Sciences R&D Centers of Excellence: Industrialization, Innovation and Acceleration for High Performance

2012-01-25T06:00:00Z

Read how Accenture Life Sciences R&D Centers of Excellence support R&D transformation with innovative and industrialized solutions and delivery models.

Ensuring the Flow of Power: New Regulations Address Credit in the Wholesale Electricity Markets

2012-01-25T06:00:00Z

Read how FERC’s regulatory reforms are forcing participants in wholesale electricity markets to rethink their risk management strategies.

More With Less: Scaling Sustainable Consumption and Resource Efficiency

2012-01-24T06:00:00Z

Read how Accenture collaborated with the World Economic Forum to create a report on how consumption can be made more sustainable through decoupling growth from environmental impact at the scale and speed required.

Six Ways Social Media Technologies Can Accelerate Large-Scale Change

2012-01-23T06:00:00Z

Social media technologies are helping people communicate in new ways. Now they are also helping enterprises successfully navigate major business change programs.

Next-Generation Finance BPO: Getting Ahead of the Numbers

2012-01-18T06:00:00Z

Read how next-generation finance business process outsourcing (BPO) can help companies deliver value by being tailored to the specific needs of the company.

European Cross-border E-commerce: The Challenge of Achieving Profitable Growth

2012-01-17T06:00:00Z

Accenture study reveals enticing e-commerce opportunity beset by challenges for Europe’s retailers.

The Tightening Belt

2012-01-17T06:00:00Z

Making the Most of Leaner Budgets in Challenging Times

Contextual Pricing: The Death of List Price and the New Market Reality

2012-01-16T06:00:00Z

Read Accenture’s new book, Contextual Pricing, to learn how to turn pricing into a lever for revenue and profitability.

Solving the Skills Crisis

2012-01-16T06:00:00Z

The broad availability of workers in the midst of the economic downturn can be misleading, and many executives are only beginning to appreciate the scope of the challenge they face when it comes to finding the right skills to compete in the years ahead. Companies must get out in front of the skills challenge, building an arsenal of altogether new solutions.

Making Mobile Point of Sale (POS) Happen: Five Ways Stores Can Better Compete and Grow

2012-01-16T06:00:00Z

Retailers need to invest now in mobile point of sale to keep up, not only with competition, but also with customers and the new technologies they’re bringing into stores with them.

Succeeding at Microinsurance through Differentiation, Innovation and Partnership

2012-01-12T06:00:00Z

Microinsurance success can be achieved through differentiation, innovation and strategy.

The Rise of SCM Quants: How Finance and Risk Management are Transforming Supply Chain Strategy and Execution

2012-01-11T06:00:00Z

Read how financial supply chain management (SCM) is set to change the way supply chains are managed.

Rail 2020

2012-01-04T06:00:00Z

Accenture/Mergermarket Webcast: Is M&A Performance Improving?

2012-01-04T06:00:00Z

Read about a webcast on which M&A specialists discuss whether M&A performance is improving, based on new Accenture research.

Carlsberg: Business Standardization Program

2012-01-01T06:00:00Z

Accenture teams up with Carlsberg to design a solution for common processes when faced with the challenge of very independent country operations.

Educational Testing Service (ETS): Achieving High Performance through Supply Chain Outsourcing

2012-01-01T06:00:00Z

ETS wanted to improve its supply chain radically in order to support an aggressive 10-year plan to expand into new markets. Outsourcing its complex supply chain to Accenture has paid big dividends in terms of cost savings and, more importantly, of positioning it to achieve its strategic goals on the journey to high performance.

Eskom: Remote Monitoring and Diagnostic Center

2012-01-01T06:00:00Z

Accenture helps Eskom implement a Remote Monitoring and Diagnostic Center to achieve high performance.

The Future of Pharmaceutical Innovation: Tackling the R&D Productivity Gap

2011-12-22T06:00:00Z

Performance indicators reveal the most significant challenge for pharmaceutical R&D is the productivity decline.

Digital Channels - Reaching Doctors in China

2011-12-21T06:00:00Z

Over the last few years, a number of factors converged to expand healthcare opportunities in China.

A Model for Data Governance: Does Your Organization Really Have One?

2011-12-21T06:00:00Z

Many capital markets firms lack a data governance model—and most don’t even know it. Accenture and the A-Team Group explain how you can transform your organization’s data into a strategic asset.

The Benefits of Benchmarking in Shared Services Programs

2011-12-20T06:00:00Z

Read why benchmarking can help companies improve the performance of their shared services operations

The Risk Masters

2011-12-19T06:00:00Z

In the wake of a series of disasters, organizations are putting in place more comprehensive risk management programs, with the intent of moving beyond a reactive approach to risk to one that can fuel business growth in a smarter, more controlled fashion. And according to new research, an elite group of companies is also emerging to embrace even more advanced risk management capabilities.

Time to Get Together: Delivering Improved Health Outcomes through Pharmaceutical and Payer Collaboration

2011-12-17T06:00:00Z

With integration increasingly becoming the watchword in the North American life sciences industry, pharmaceutical companies must collaborate with payers and align interests to remain ahead of their competitors in the ever-evolving healthcare marketplace.

Aligning Process Improvement with Execution Excellence

2011-12-16T06:00:00Z

Read Accenture’s research on how to align continuous improvement projects with overall execution excellence strategies.

If a Country Leaves the Euro

2011-12-15T06:00:00Z

What would happen if a country were asked to leave the euro-zone? How would investment banks be affected and what steps can they take now to prepare? Accenture models how the situation might unfold.

Creating Competitive Advantage through Operations Webinar

2011-12-15T06:00:00Z

Read about a webinar by Accenture’s Mark George that explores how to achieve competitive advantage through operational excellence.

Achieving High Performance in the Home Energy Services Market

2011-12-15T06:00:00Z

A review of opportunities for energy service providers in the United Kingdom.

New Energy Consumer Channel Preferences for High Performance: US Consumer Survey

2011-12-12T06:00:00Z

Accenture surveyed 1,000 end consumers across the United States in late 2010, to assist energy providers to understand consumer preferences for channel interaction, contact mode and choice of providers for energy and energy-related products.

Basel III Handbook

2011-12-08T06:00:00Z

Read Accenture’s Basel III Handbook.

Carbon Disclosure Project: Italy 100 Report 2011

2011-12-08T06:00:00Z

Read the full report on Italy from the Carbon Disclosure Project for 2011.

Information Marketplaces: The New Economics of Cities

2011-12-07T06:00:00Z

A an in-depth research report on the opportunity for cities to become smart or intelligent in order to overcome the challenges they face.

How Banks Should Confront the “Living Will” Challenge to Enable High Performance

2011-12-06T06:00:00Z

Read why banks need living wills (resolution and recovery plans) —and how to generate business value from the process.

How Big Data Can Fuel Bigger Growth

2011-12-05T06:00:00Z

In the right hands and handled strategically, the massive amounts of information companies collect today - Big Data - can become a valuable new asset. Players seeking additional organic revenue streams should consider tapping their data trove to power a new information services growth engine.

Project Snapshot: Operational Excellence at a Large Construction Company

2011-12-01T06:00:00Z

Accenture is working with one of India’s largest construction companies improve its performance through operational excellence.

Navigating in the Age of Uncertainty — An Accenture POV in ‘Public Utilities Fortnightly’

2011-12-01T06:00:00Z

Read Accenture report about how the utilities industry is facing unprecedented political and regulatory uncertainty.

Project Snapshot: Leading European House Builder Back-Office and CRM Systems Integration

2011-11-30T06:00:00Z

Accenture is working with a leading European house builder to implement an enterprise resource planning (ERP) solution that will improve performance.

Project Snapshot: Global Alcoholic Beverages Company SAP Human Capital Management

2011-11-30T06:00:00Z

Accenture is helping a global alcoholic beverages company to deploy an SAP Human Capital Management system to improve performance and drive growth.

Project Snapshot: Leading Brewer: Accenture CAS Solution

2011-11-29T06:00:00Z

Accenture is working with one of the world’s leading brewers to implement the Accenture CAS mobility solution to improve its performance.

Point of View: Banking in the Gulf Cooperation Council in 2015

2011-11-29T06:00:00Z

Point of view: Banking in the Gulf Cooperation Council in 2015

Insurance | Reigniting Business Growth in Insurance through Relevant Digital Consumer Interactions

2011-11-25T06:00:00Z

Consumers are using the Internet to research and purchase their insurance. This trend provides forward-thinking carriers with tremendous growth opportunities, if they can drive the right consumers to the right offerings.

Going for Growth: How the Pharmaceutical Industry Must Balance Cost and Price to Drive High Performance in a Recovering Global Economy

2011-11-25T06:00:00Z

Read Accenture’s research about how pharmaceutical companies are striking the cost/price balance to reignite growth.

The Changing Face of Risk Management

2011-11-22T06:00:00Z

Read about how risk management can drive sustainable growth

AstraZeneca: Digital Application Delivery

2011-11-21T06:00:00Z

Accenture helps AstraZeneca achieve high performance through digital application delivery.

Developing Tomorrow’s Top Leaders in Law Enforcement

2011-11-21T06:00:00Z

Read Accenture’s research on developing tomorrow’s Top Leaders in Law Enforcement and how to develop effective supervisors and higher levels of workforce productivity.

Globalization: Blurring Borders

2011-11-17T06:00:00Z

Companies who segment customers across geographies by similar motives, attitudes and behaviors will strengthen their customer relationship management and enable global growth.

Solving the Global Skills Crisis: Podcast

2011-11-17T06:00:00Z

Building a Differentiated Service Experience Strategy to Drive High Performance

2011-11-16T06:00:00Z

Read Accenture’s research which shows that differentiated service experiences help companies build loyal client bases.

CDP Canada 200 Report 2011: Realizing Opportunities from Effective Corporate Management of Climate Change

2011-11-15T06:00:00Z

Read Accenture’s research on the Carbon Disclosure Project’s Canada 200 Report 2011 and find out how Canadian companies are responding to climate change.

The Dynamic Supply Chain Webinar

2011-11-15T06:00:00Z

Read how a dynamic supply chain can help a company cope with the permanent volatility of the emerging business environment.

Emerging Market Entry Candidates—Where to Invest in India

2011-11-15T06:00:00Z

Read Accenture’s research about the risks and opportunities of investment in India to create a market-entry strategy.

Accenture 2011 High Performance Finance Study: Delivering Value in a Complex World

2011-11-15T06:00:00Z

Read the 2011 Accenture High Performance Finance Study to understand why finance matters to enterprise growth.

The Era of the Healthcare Consumer

2011-11-11T06:00:00Z

Why is consumer centricity the secret to healthcare transformation?

Going Once … An Accenture POV in Fortnightly’s Spark

2011-11-11T06:00:00Z

Watch Accenture’s report about how mergers and acquisitions can help companies balance their asset portfolios and improve their financial strength.

Profit, Sales & Operations Planning: An Operating Model that Connects Supply Chain Decision Making with Financial Performance

2011-11-08T06:00:00Z

Read how Accenture’s innovative profit, sales and operations planning model links the supply chain to business strategy.

Manufacturers Reduce Procurement Costs Through Direct Material Sourcing

2011-11-04T05:00:00Z

Read Accenture’s report about how direct material sourcing can help manufacturing companies achieve procurement excellence.

Smart Approaches to Combating Inflation in Services

2011-11-04T05:00:00Z

Read Accenture report about four smart approaches to combating the effects of inflation in the services environment.

MillerCoors: Enhancing Interaction with Promotion Specialists

2011-11-03T05:00:00Z

MillerCoors works with Accenture to equip a promotion on Apple iPads.

Operations Transparency: Achieving High Performance in Service Efficiency and Asset Management

2011-11-02T05:00:00Z

Public transit organizations are challenged to stretch budgets in order to maintain a state of good repair and ideally to enable growth in their community.

Mobility and Customer Service Podcast

2011-11-01T05:00:00Z

In this podcast David Klimek, a senior executive with Accenture’s CRM group, discusses important considerations when developing a mobile customer service application.

Banking 2012: Revenue Growth and Innovation

2011-10-31T05:00:00Z

Read about Accenture’s Banking 2012 research which examined the drivers that are required for sustainable revenue growth and innovation.

Developing a Process-Based Advantage: How to Leverage Superior Processes to Deliver Greater Customer Value and Gain Competitive Edge

2011-10-27T05:00:00Z

Read Accenture report on how companies are gaining process-based competitive advantage with an objective to deliver greater customer value and gain competitive edge.

Capital Preservation for the Energy Industry: Transforming the Source-to-Pay Process

2011-10-25T05:00:00Z

Read Accenture report about how transforming the source-to-pay process could save the energy industry tens of millions of dollars.

Creating a High-Performance Learning Environment

2011-10-24T05:00:00Z

New research from Accenture highlights the high-performance learning traits that are distinctive to an organization's top performers.

High Performance through Process Excellence Podcast

2011-10-24T05:00:00Z

Customer–Centricity: The Key to Differentiation and Growth in the Life Insurance Industry

2011-10-21T05:00:00Z

This whitepaper presents the findings of Accenture’s Consumer-Driven Innovation executives survey, with particular reference to the Life insurance results

Customer–Centricity: The Key to Differentiation and Growth in Property and Casualty Insurance

2011-10-21T05:00:00Z

This whitepaper presents the findings of Accenture’s Consumer-Driven Innovation executives survey, with particular reference to property and casualty insurance results.

Transforming the Life Sciences Sales and Marketing Model: The Pursuit of High Performance

2011-10-19T05:00:00Z

Read how Accenture helped transforming the Life Sciences Sales and Marketing model which is critical to achieving high performance in this environment.

Making Social Media Pay - Rethinking Social Media’s Potential to Bolster B2B Interactions, Customer Loyalty, Revenues and Brand Reputation

2011-10-19T05:00:00Z

Read Accenture’s research about social media’s potential for B2B companies and how forward thinking companies can drive greater value from their social media investments.

Pharmaceutical Distribution: In a Changing World, a Decisive Opportunity

2011-10-18T05:00:00Z

Ever greater quantities of medicines are now dispensed or sold through large pharmacy chains and grocery multiples.

Multichannel Management: The Key to Successful Pharmaceutical Sales and Marketing in Latin America

2011-10-18T05:00:00Z

Read Accenture’s research on why multinational pharmaceutical companies require a multichannel management approach to sales and marketing in Latin American market.

New Paths to Growth: The Age of Aggregation

2011-10-17T05:00:00Z

Today’s expanded-scale businesses require ever more substantial sales volumes to create shareholder value. In order to grow, they must become market aggregators—masters at identifying commonalities in far-flung consumer segments—recognizing that the strongest growth will happen not within industries or markets but across and among them.

Sustainability Performance Management: How CFOs Can Unlock Value

2011-10-12T05:00:00Z

Read Accenture’s research on how CFOs can help implement sustainability performance management to drive business value.

Collateral Management Services

2011-10-12T05:00:00Z

Revitalizing Key Account Management

2011-10-07T05:00:00Z

Read Accenture’s research on the four principles for successful key account management which can help clients drive high performance through improved sales performance.

Operational Excellence

2011-10-05T05:00:00Z

Watch our Accenture’s Video to understand how operational excellence is a key differentiator in helping companies compete and recover from the recession.

How Service and Support Influence Buying Decisions

2011-10-05T05:00:00Z

Read Accenture’s Research about how service and support is becoming a significant factor in influencing buying decisions.

Energy-Smart Buildings: How IT Can Cut Energy Use and Costs

2011-10-04T05:00:00Z

Read Accenture’s report on how innovative use of IT analytics can create energy-smart buildings and save costs.

Global Retailer: Customer Analytics Capabilities

2011-09-29T05:00:00Z

Accenture helps a global retailer achieve high performance by deploying advanced customer analytics capabilities.

Procurement-Driven Growth: A New Path to Value

2011-09-28T05:00:00Z

Read Accenture’s research on how Procurement-Driven Growth combines four focus areas onto one powerful program.

Maximizing Customer Retention: A Strategic Approach to Effective Churn Management

2011-09-27T05:00:00Z

Read Accenture’s research on Maximizing Customer Retention and why minimizing customer churn is so important—and how to create an effective Churn Management.

Trends in Shared Services: Unlocking the Full Potential

2011-09-26T05:00:00Z

Read Accenture’s research on the latest trends in Shared Services and identifies five topics for continued success and sustainability.

Integrated Business Services: Taking Shared Services to New Heights of High Performance

2011-09-26T05:00:00Z

Read how the evolution and development of shared services is creating more sophisticated integrated business services organizations.

Targeting M&A Opportunities in the Aerospace and Defense Industry

2011-09-23T05:00:00Z

Life in a post-program world – approaches to growth in the defense industry.

Bringing Science to Selling: What Every Chief Sales Officer Should Know About Sales Analytics

2011-09-22T05:00:00Z

Accenture shows how using sales analytics can help complement the intuition, judgment and skills of sales executives to create a more effective sales organization.

Emerging Market Entry Candidates—Indonesia

2011-09-21T05:00:00Z

Read Accenture’s research on why Indonesia’s growing makes it a key prospect for companies and learn how to create a suitable market-entry strategy.

Managing Working Capital for Sustained High Performance

2011-09-21T05:00:00Z

Read Accenture’s research on how better working capital management can not only improve liquidity but provide the necessary funding for growth.

Trust: Managing the Scarcest Commodity of All for High Performance

2011-09-21T05:00:00Z

Read why building and managing trust is so important—and how to do it.

Optimizing Sales Effectiveness to Achieve High Performance: 2011 Sales Performance Optimization Study

2011-09-20T05:00:00Z

Read Accenture’s CSO Insights’ 2011 Sales Performance Optimization Study analysis and learn how to optimize sales effectiveness to achieve high performance.

Releasing the Potential from Strategic Supplier Relationships

2011-09-15T05:00:00Z

Read Accenture’s research on how leading companies are redefining their approach to supplier relationship management to achieve high performance.

Africa Market Entry: Strategies for Consideration

2011-09-14T05:00:00Z

Read how Accenture’s seven-step framework can help craft a successful strategy for entering African markets.

High Performance through Cost Accounting: Confronting a New World of Higher Production Costs and Greater Volatility

2011-09-13T05:00:00Z

Read Accenture’s research on how to improve cost accounting and inventory valuation function that will help companies enhance predictability and control over profitable growth.

Driving Successful Change at Nokia Siemens Networks

2011-09-12T05:00:00Z

Following the merger that created the company, Nokia Siemens Networks overcame a series of challenges with a comprehensive, business-driven transformational change program. As a result, the company has thrived without the performance degradations typically experienced in post-merger integration.

Customer-as-a-Service: Using Social Media to Transform Peer-to-Peer Interactions

2011-09-09T05:00:00Z

Read Accenture report on how social media can enhance B2B peer-to-peer customer service transformation.

Beyond Basel III: The Future of High Performance in Chinese Banks

2011-09-08T05:00:00Z

Read Accenture’s research on the implications of Basel III and learn how Chinese banks should respond to Basel III’s implications.

The Dynamic African Consumer Market: Exploring Growth Opportunities in Sub-Saharan Africa

2011-09-07T05:00:00Z

The growth of Africa’s consumer markets presents an opportunity too big to ignore.

Achieving High Performance in Life Science Distribution through Outsourcing

2011-09-05T05:00:00Z

Read Accenture’s research on the Life Science Distribution through Outsourcing and learn how it can help to build competitiveness and drive shareholder value.

Enabling Innovation through Business Process Management

2011-09-05T05:00:00Z

Read Accenture’s research on how Business Process Management (BPM) can help create a lasting innovation capability and drive high performance.

Strengthening the Public Transit Backbone: Optimizing Costs in the Age of Austerity

2011-09-05T05:00:00Z

Transit agencies are challenged with meeting their customer needs and budget constraints. They need to identify where they can restructure costs without devaluing services.

Reducing the Quantity and Cost of Product Returns in Consumer Electronics

2011-09-02T05:00:00Z

Read Accenture’s research on how reducing the quantify and cost of product returns can help consumer electronics companies save money and improve the customer experience.

High Performance through Process Excellence: From Strategy to Execution with Business Process Management

2011-09-02T05:00:00Z

Second edition, by Mathias Kirchmer, Springer (2011)

The B2B Customer Experience Blueprint: Reaping the Benefits of a Tailored Customer Experience

2011-08-30T05:00:00Z

Read how a customer experience blueprint can help B2B companies deliver a differentiated customer experience that generates real business benefits.

Increasing the Business Impact of Enterprise Learning Podcast

2011-08-30T05:00:00Z

Do You Know What Your Small Business Customers Want?

2011-08-30T05:00:00Z

Read how SMB analytics and segmentation can be used to help companies find new customers in this hard-to-reach market.

Why Operational Excellence Matters

2011-08-30T05:00:00Z

Relatively small improvements in business processes can put companies significantly ahead of competitors. But first they need to decide which processes really matter—and develop the disciplines to manage and sustain them.

Is Your Supply Chain Talent Ready for Growth?

2011-08-29T05:00:00Z

Read Accenture’s Geoff Deines' article analyzing what companies need to do to empower their supply chain workforces and to excel in the hypercompetitive global environment.

Transforming Risk Management to Achieve High Performance

2011-08-29T05:00:00Z

Learn how risk management can seen as a distinctive capability and not just as a mechanism for complying with regulatory mandates.

Attracting and Retaining Customers for Life

2011-08-26T05:00:00Z

As customer behaviors and expectations change, successful insurers will change with them. By attracting and retaining customers for the long term, carriers can achieve high performance.

Position for Growth While Lowering Costs: Modernizing Policy Systems

2011-08-26T05:00:00Z

Modernizing policy administration systems can help insurers address short-term challenges and position for long-term growth. This paper offers three key steps to improve the likelihood of success

Life Insurance Challenge: Customer Satisfaction

2011-08-26T05:00:00Z

Consumer involvement in life insurance is low, as is loyalty to providers. Insurers that offer distinctive, relevant products and services have the opportunity to increase sales and gain market share.

Achieving High Performance in Insurance through Multi-Channel Distribution

2011-08-26T05:00:00Z

The path to profitable growth in insurance lies in giving customers a consistently exceptional experience. To achieve this, insurers must develop robust capabilities in multi-channel distribution.

Improve Customer Service and Fraud Detection to Deliver High Performance through Claims

2011-08-26T05:00:00Z

Results from the Accenture Insurance Consumer Fraud Survey 2010 point to four overall key findings that contribute to the slowdown of claims performance.

Maximizing the Real Estate Portfolio: A Balanced Approach to Strategy and Implementation

2011-08-25T05:00:00Z

Read Accenture's report on how organizations can maximize the value from their real estate portfolios.

Don’t Buy Your Customers Loyalty, Earn It: How Marketing Executives Can Master Customer-Centric Loyalty

2011-08-23T05:00:00Z

Read how marketers have a key role to play in developing customer loyalty to profitable growth.

What Price Information?

2011-08-22T05:00:00Z

The unit price of information is actually increasing, not decreasing—and definitely not trending toward free.

Inside Corporate M and A: The Formula of the Fittest

2011-08-22T05:00:00Z

Read about the formula for successful M and A, based on the seven secrets of leading practitioners.

Executive Summary: The Social Media Management Handbook - Everything You Need to Know to Get Social Media Working in Your Business

2011-08-18T05:00:00Z

Read about the Accenture’s social media management handbook and learn four areas our business needs to focus to harness this technological and behavioral innovation.

Smart Mobile Cities: Opportunities for Mobile Operators to Deliver Intelligent Cities

2011-08-18T05:00:00Z

Read Accenture research on how Mobile Solutions can help Smart Cities overcome their resource challenges.

Aligning Customer Segmentation with Industry Realities to Achieve High Performance in the Chemical Industry

2011-08-17T05:00:00Z

This Accenture paper looks at how, by using more sophisticated customer segmentation, companies can focus on the right customers, increase revenues, improve margins and position themselves as suppliers of choice in the chemicals industry.

Thinking Strategically about Mobility: A Roadmap for Life Sciences Companies

2011-08-17T05:00:00Z

The widespread use and continued innovation in mobile technology presents new opportunities for life sciences companies to improve business performance and enable better patient care.

Leveraging Mobility to Maximize Pharmaceutical Sales Force Effectiveness

2011-08-16T05:00:00Z

Traditional pharmaceutical sales approaches are no longer enough.

Driving Innovation in the Customer Experience for High Performance

2011-08-16T05:00:00Z

Accenture helped an insurer facing customer loyalty challenges that threatened its growth projections, by identifying the causes and improving retention.

Property and Casualty Distribution Services

2011-08-16T05:00:00Z

Accenture provides a wide range of services that help P&C insurers improve their multi-channel distribution capabilities and deliver exceptional customer and agent experiences.

From Patient to Customer: Improving the Patient Experience

2011-08-15T05:00:00Z

The healthcare industry is now more competitive than ever. How to succeed? By treating your patients as customers and delivering on a great customer experience. Here’s how.

The Premium of Value: Pricing and Promoting Luxury to the New Consumer

2011-08-11T05:00:00Z

Read Accenture’s research on how the luxury goods market is changing and how retailers must take a new look at their pricing models to serve the new consumers.

Workforce Transformation: Key Trends Driving Changes to Workforce Requirements

2011-08-09T05:00:00Z

Accenture’s Katherine LaVelle explains how capital market firms are changing the way they recruit, manage and reward their employees to develop distinctive capabilities in today’s economic climate.

Sustainable Sourcing: A New Approach to High Performance in Supply Chain Management

2011-08-08T05:00:00Z

Read Accenture’s research on Sustainable Sourcing and learn how organizations see sustainability as an engine to drive high performance in the supply chain management.

Taking Sustainability Seriously: Top 10 Challenges for Investment Banks 2011

2011-08-08T05:00:00Z

Read Accenture’s research on the top 10 challenges for Investment Banks 2011 and learn about the role that banks can play in financing sustainability initiatives.

Supply Chain Decarbonization—The Role of Logistics and Transport in Reducing Supply Chain Carbon Emissions

2011-08-08T05:00:00Z

Read Accenture’s research on the legal and commercial drivers for Supply Chain decarbonization and the role of Logistics and Transport in reducing Supply Chain Carbon Emissions.

Optimizing Sustainability Performance Management

2011-08-08T05:00:00Z

Read Accenture’s research on optimizing the sustainability performance management and the findings from our 2009 Sustainability Performance Management Survey.

Building and Managing an Intelligent City

2011-08-08T05:00:00Z

Read Accenture’s research on building & managing an intelligent city and learn why cities need to become intelligent in order to become sustainable and competitive.

Creating Value and Driving High Performance through Carbon Management in the Supply Chain

2011-08-08T05:00:00Z

Read Accenture’s research on creating value and driving high performance through Carbon Management in the Supply Chain.

The Sustainable Supply Chain: Balancing Cost, Customer Service and Sustainability to Achieve a High-Performance Supply Chain

2011-08-08T05:00:00Z

Read Accenture’s research on the Sustainable Supply Chain and learn how the best-performing organizations on cost and service are also ahead on implementing sustainability.

Sustainable Supply Chain Management: A Tool for Reinforcing Shareholder Value

2011-08-08T05:00:00Z

Read Accenture’s research on the Sustainable Supply Chain Management (SSCM) and learn why businesses must develop and refine SSCM disciplines.

Demonstrating the Benefits of Electronic Software Distribution

2011-08-08T05:00:00Z

Read Accenture’s study on greenhouse gas emission reductions and learn how the opportunities for carbon reduction via electronic software distribution are enormous.

A New Era of Sustainability: Perspectives from Asia Pacific CEOs

2011-08-08T05:00:00Z

Read Accenture and the United Nations research which shows that Asia Pacific CEOs are most committed to sustainability.

The Cancun Concepts: Pragmatic Recommendations from Industry for Effective Carbon Policy Negotiations at COP16 and Beyond

2011-08-08T05:00:00Z

Read Accenture’s research on the Cancun Concepts and the pragmatic recommendations from industry for Effective Carbon Policy Negotiations at COP16.

Carbon Disclosure Project: The Case for City Disclosure

2011-08-08T05:00:00Z

Read Accenture’s report on how working with the Carbon Disclosure Project can help cities develop effective strategies and become more efficient.

Data Center Energy Forecast Report

2011-08-08T05:00:00Z

Read Accenture’s Data Center Energy Forecast Report and learn how companies have implemented data center energy saving initiatives and how much energy they were able to save.

Going for Growth: The Role of Price and Cost in Driving High Performance in a Volatile Global Economy

2011-08-03T05:00:00Z

Read how Accenture’s research explores the role of price and cost optimization as growth returns to the agenda in a Volatile Global Economy.

Rightsizing Public Budgets

2011-08-03T05:00:00Z

Read Accenture’s research on how government agencies can rightsize public budgets to overcome extraordinary challenges without curtailing services.

Staking a Claim: Four Talent Management Strategies for High Performance in the Mining Industry

2011-08-03T05:00:00Z

Read Accenture’s research on the four Talent Management Strategies for high performance in the Mining Industry.

Strategy at the Edge

2011-08-01T05:00:00Z

When companies sense the need to find a new growth business, many turn inward, searching to extend core competencies and relying on centralized planning. High performers, on the other hand, look outward, focusing on the edge of markets and the perimeter of their company for insights and opportunities.

Optimizing Price and Cost Simultaneously: A New Mandate for a Volatile Global Economy

2011-07-29T05:00:00Z

Read Accenture research on how to optimize price and cost to help your company return to growth.

Pricing and Licensing for Technology Solutions: Optimizing Operational Capabilities for Growth

2011-07-26T05:00:00Z

Read Accenture research on how technology companies can implement pricing and licensing initiatives by building the right operational capabilities to drive growth.

Young Chinese in the Hinterland: How to Tap This Blossoming Market

2011-07-26T05:00:00Z

Read Accenture research on some key success factors for servicing the growing market of young Chinese in the hinterland and the importance of young Chinese in the inland cities.

Value-Driven Business Process Management: Which Values Matter?

2011-07-25T05:00:00Z

Cross-Border Banking: An Accenture Study of Cross-Border Mergers & Acquisitions in Banking

2011-07-25T05:00:00Z

Read about Accenture research on the Cross-Border M&A in Banking and how some firms are using cross-border M&A to fuel growth in the banking sector.

Survival of the Fittest: Adaptable Supply Chains for Asset-Intensive Commodity Producers

2011-07-22T05:00:00Z

Read about Accenture research on why centralized MRO supply chain can help companies in asset-intensive industries improve performance.

Supply Network Digitization for Consumer Products: Tapping New Sources of Value Creation

2011-07-22T05:00:00Z

Read how Accenture explains that supply network digitization will enhance the free flow of information and reduce cost to transform consumer goods supply chain.

Emerging Market Entry—Keys to Success

2011-07-20T05:00:00Z

Read about Accenture research stating many compelling reasons to consider entering one or more of the fast-growing emerging markets.

Maximizing the Rate of Return Within the Technology-Enabled Improvement Life Cycle

2011-07-20T05:00:00Z

Read about Accenture research identifying that true value realization from technology can be achieved by realizing the full value from system implementation.

Social Sales: Collaborating for High Performance

2011-07-12T05:00:00Z

Read how Accenture argues that B2B companies need to use social networking extensively to promote social sales to enable high performance.

Prescriptions for Supply Chain Success

2011-07-12T05:00:00Z

This article by Eugene Jones and Christopher McKenna from Accenture highlights that new ways have to be developed to ensure that quality is being built early on in the process versus back-end testing.

Webinar: The High-Growth Markets

2011-07-06T05:00:00Z

Listen to Accenture’s Mark Spelman in the High Growth Markets Webinar hosted by the Economist Intelligence Unit which covered the opportunities & risks in Africa & Asia.

Accenture 2011 Global Risk Management Study: Life Sciences Industry Report

2011-07-05T05:00:00Z

According to life sciences respondents to the Accenture 2011 Global Risk Management Study, life sciences companies understand the key factors for turning risk management into a competitive differentiator.

Europe in Tomorrow’s World: The Views of Business Leaders

2011-07-05T05:00:00Z

Read about Accenture research with the European Business Summit and FEB discussing the new challenges and opportunities for European market.

Accenture 2011 Global Risk Management Study: Retail Industry Report

2011-07-05T05:00:00Z

The Accenture 2011 Global Risk Management Study: Retail Industry Report on risk management.

Accenture 2011 Global Risk Management Study: Utilities Industry Report

2011-07-05T05:00:00Z

The Accenture 2011 Global Risk Management Study: Utilities Industry Report on risk management.

Accenture 2011 Global Risk Management Study: Insurance Industry Report

2011-07-04T05:00:00Z

The Accenture 2011 Global Risk Management Study: Insurance Industry Report on risk management.

Accenture 2011 Global Risk Management Study: Health Care Industry Report

2011-07-04T05:00:00Z

This in-depth study finds that advanced risk management capabilities are a critical business driver and source of sustained growth.

Accenture 2011 Global Risk Management Study: Energy Industry Report

2011-07-01T05:00:00Z

Accenture 2011 Global Risk Management Study: Energy Industry Report and how the sector leverages risk management.

Accenture 2011 Global Risk Management Study: Capital Markets Industry Report

2011-07-01T05:00:00Z

The Accenture 2011 Global Risk Management Study: Capital Markets Industry Report describes how the sector leverages risk management.

Accenture 2011 Global Risk Management Study: Communications, Media and Technology Industry Report

2011-07-01T05:00:00Z

Accenture 2011 Global Risk Management Study: Communications, Media and Technology Industry Report on risk management.

Accenture 2011 Global Risk Management Study: Consumer Goods and Services Industry Report

2011-07-01T05:00:00Z

Accenture 2011 Global Risk Management Study: Consumer Goods and Services Industry Report on risk management.

Using Predictive Analytics to Combat Claims Fraud Podcast

2011-06-30T05:00:00Z

Managing a Global Workforce

2011-06-30T05:00:00Z

Transforming Business Performance through Execution Excellence

2011-06-30T05:00:00Z

Read how Accenture’s Mark O. George argues that achieving operational excellence is more critical than ever, as companies come under pressure to enhance their efficiency.

Q&A with Accenture's John Ferreira

2011-06-30T05:00:00Z

Read the interview of Accenture’s John Ferreira, managing director, manufacturing, management consulting, discussing the current state of manufacturing.

Accenture 2011 Global Risk Management Study: Banking Industry Report

2011-06-30T05:00:00Z

The Accenture 2011 Global Risk Management Study: Banking Industry Report is an analysis of the study data in the banking industry.

Joint Ventures in Banking: A Source of Growth and High Performance

2011-06-29T05:00:00Z

Read about Accenture's analysis stating that joint ventures in banking industry are emerging as an increasingly important lever of growth.

Accenture 2011 Global Risk Management Study: A Source of Competitive Advantage and High Performance

2011-06-29T05:00:00Z

The Accenture 2011Global Risk Management Study finds that risk management enables profitable and sustainable growth.

High Performance Powered by Analytics

2011-06-21T05:00:00Z

Watch the Accenture analytics video about how we help organizations turn data into actionable insights to deliver high performance.

The Process of Process Management

2011-06-20T05:00:00Z

The Allure of Pricing Predictively

2011-06-13T05:00:00Z

Pricing activities are getting fresh attention from senior executives. Realizing that analyses of past performance are no longer enough to outrun competitors, more and more business leaders are investing in sophisticated predictive analytics to drive tomorrow’s pricing models with facts rather than hunches.

How Companies Can Stay Ahead of the S-Curve

2011-06-09T05:00:00Z

Successful firms don’t just go from good to great, they do it again and again by managing in tandem today’s business and tomorrow’s

Mobility and Customer Service: Tapping into an Increasingly Powerful Channel

2011-06-08T05:00:00Z

Read Accenture analyses about the importance of mobile channel as an interface for customer service and support & becoming a key lever to achieve high performance.

Made in America: Rethinking the Future of US Manufacturing

2011-06-08T05:00:00Z

Read about Accenture belief that the new normal offers US companies a great opportunity to take bold steps to reinstate the country as a manufacturing powerhouse.

Confronting the Unknown: How Financial Institutions Can Manage Emerging Risk

2011-06-07T05:00:00Z

Read more about Accenture research on the key steps to integrating emerging risk into a firm’s existing risk management framework.

Seven Procurement Initiatives that Can Stretch Public Sector Budgets

2011-06-07T05:00:00Z

Read how Accenture identifies seven procurement initiatives & helping the public sector to obtain the same level of benefits that are already achieved by private sector.

Mergers and Acquisitions in the Chinese Pharmaceutical Industry

2011-06-07T05:00:00Z

Read more about Accenture outlining the critical success factors for Mergers & Acquisitions in the complex but potentially rewarding Chinese pharmaceutical industry.

Making the Shift to a Customer-Centric World—Aerospace and Defense

2011-06-07T05:00:00Z

Read about Accenture's aerospace and defense customer services study and learn why service is an increasingly important element of the aerospace and defense industries.

Basel III and Its Consequences: Confronting a New Regulatory Environment

2011-06-07T05:00:00Z

Read about Accenture research on the impact of Basel III on banks and learn how it will hit banks’ profitability hard.

Different Strokes: How to Manage a Global Workforce

2011-06-06T05:00:00Z

As companies stake their growth strategies on global expansion and the pursuit of new markets, their ability to forge a human capital strategy and HR capability that is both globally consistent and locally relevant will be critical to success.

Window of Opportunity: Divesting in Challenging Times

2011-06-06T05:00:00Z

Read about Accenture research on Divesting in Challenging Times and how tough times represent a window of opportunity for strong companies to tailor their business portfolio.

IT within Divestitures: Proven Practices for Seamless Execution

2011-06-03T05:00:00Z

Read how Accenture has identified IT issues in a Divestitures and key practices for IT that help companies navigate through a smooth & cost-effective process.

UN Global Compact-Accenture CEO Study: Energy Sector Report

2011-06-02T05:00:00Z

The UN Global Compact-Accenture CEO Study 2010 for the energy industry

Audit Readiness through Financial Modernization

2011-06-01T05:00:00Z

Read Accenture research on audit readiness through financial modernization and learn how to improve financial management for increased accountability and transparency.

The Innovation Death Spiral

2011-05-27T05:00:00Z

Read about the nature of innovation, the characteristics of the “innovation death spiral” and how to turn things around.

A is for Apple - Learning Lessons from a World Beater

2011-05-27T05:00:00Z

Read how the media industry learns about Apple’s digital value chain from Accenture.

Business at its Best: Driving Sustainable Value Creation

2011-05-26T05:00:00Z

Read about Accenture & CECP’s report in which they have outlined the societal issues & propose five key imperatives for implementing a Sustainable Value Creation strategy.

Climate Change and Health: Framing the Issue Podcast

2011-05-25T05:00:00Z

The Change-Capable Organization Podcast

2011-05-25T05:00:00Z

Melding Marketing and IT: Are You Ready for the Digital Revolution?

2011-05-23T05:00:00Z

The ultimate promise of digital and interactive channels is personalization: bringing timely and relevant offerings to customers wherever they are, at that moment when opportunity and interest translate into a sale.

UN Global Compact-Accenture CEO Study: Automotive Industry Sector Report

2011-05-22T05:00:00Z

Read about UN Global Compact-Accenture CEO Study and learn how sustainability is increasingly regarded as a key success factor by CEOs within the automotive industry.

UN Global Compact-Accenture CEO Study: Banking Sector Report

2011-05-22T05:00:00Z

This latest UN Global Compact-Accenture CEO Study indicates that CEOs within the banking industry already see sustainability as a critical factor in the success of their businesses.

UN Global Compact-Accenture CEO Study: Communications Industry Sector Report

2011-05-22T05:00:00Z

This latest UN Global Compact-Accenture CEO Study indicates that CEOs within the communication industry are beginning to see sustainability as a critical factor in the success of their businesses

UN Global Compact-Accenture CEO Study: Utilities Sector Report

2011-05-22T05:00:00Z

Read about UN Global Compact-Accenture CEO Study indicating how sustainability acts as a critical factor in the success of the businesses in the Utilities sector.

UN Global Compact-Accenture CEO Study: Infrastructure and Transportation Industry Report

2011-05-22T05:00:00Z

Read about UN Global Compact-Accenture CEO Study indicating the current challenges that still need to be overcome within the infrastructure and transportation industry.

Why Leadership and Culture Matter in Analytics

2011-05-20T05:00:00Z

Read more about how Accenture can help clients to implement an Analytics Culture and develop analytics leaders to help companies achieve high performance.

Using Technology to Link Manufacturing Operations and Business Performance

2011-05-20T05:00:00Z

Read Accenture’s insight on how leading-edge technologies could help Manufacturing Operations make production decisions that align better with overarching business strategies.

Achieving High Performance: The Value of Benchmarking

2011-05-18T05:00:00Z

Read about Accenture’s point of view on the benchmarking process and learn about the key success factors in creating a benchmarking program that drives high performance.

The Next-Generation Insurance Contact Center: Driving Efficient Growth

2011-05-18T05:00:00Z

Carriers that establish contact centers as a key part of a comprehensive distribution strategy can drive growth, provide differentiated customer experiences and, ultimately, achieve high performance.

Balancing Product Cost and Innovation

2011-05-17T05:00:00Z

In this article for IndustryWeek, Accenture’s Robert Forrest and Venkatesh Iyer argue that manufacturers can cut costs by creating simpler products.

Managing Operational & Supply Chain Risks

2011-05-16T05:00:00Z

Fulfilling the Procurement Promise

2011-05-16T05:00:00Z

Three enablers to help drive new public service operating models

W.K. Kellogg Foundation: Organizational Realignment to New Strategy

2011-05-16T05:00:00Z

Read about Accenture help to W.K. Kellogg Foundation and learn how we helped them by designing and implementing a streamlined organizational structure.

Decommissioning Offshore Oil Rigs in the North Sea: Collaborative Contracting Models for an Emerging Industry

2011-05-12T05:00:00Z

Read about Accenture research on the Decommissioning Offshore Oil Rigs and refining a set of collaborative contracting models for this emerging industry.

New Channels Create New Growth Opportunities for Insurers

2011-05-11T05:00:00Z

In early 2011, Accenture surveyed 2500 individuals who had purchased life, home or auto insurance. The survey results provide insight into North American insurance consumer behaviors and preferences.

First Impressions Count: What the Service Experience Says About Your Company

2011-05-11T05:00:00Z

Read Accenture’s research about the service experience and its effect on customers perception that help clients acquire, retain and increase the profitability of their customers.

The Race to Freshness in the Grocery Aisles: An Agile Supply Chain Can Be a Key Differentiator

2011-05-11T05:00:00Z

Accenture argues that freshness is a potential competitive differentiator that traditional retailers must not ignore.

A Team You Can Count On

2011-05-09T05:00:00Z

The best companies surpass competitors in part by attracting serious talent—people at the top of their professions. And they keep them on board by ensuring they are part of an enterprise staffed with extraordinary individuals all striving toward the same ambitious goals.

Charting Your Course to Trade Promotion Optimization

2011-05-06T05:00:00Z

Read about Accenture and POI survey report on how companies are moving from control and accountability of funds/payments (TPM) to optimizing trade promotion.

Active Learning Using Card Drop Simulation

2011-05-06T05:00:00Z

Read about Accenture’s Card Drop Simulation learning activity that helps people learn the principles and benefits of process improvement, team-building and problem-solving.

State of Shared Services: Sustained Competitive Advantage

2011-05-03T05:00:00Z

Accenture’s Paul Boulanger talks about what characteristics underlie shared services mastery.

Operational Excellence: Finding the Right Formula for High Performance

2011-04-28T05:00:00Z

Read about Accenture research on why operational excellence is so important, and learn an iterative, three-step approach to achieving it.

Analytics Culture: The Secret to Success

2011-04-27T05:00:00Z

Competitive Advantage in an Era of Change

2011-04-26T05:00:00Z

What the C-suite Should Know About Analytics

2011-04-26T05:00:00Z

Analytics is a transformational phenomenon that will fundamentally change how business discourse will be conducted and decisions will be made.

The Process of Process Management: Delivering the Value of Business Process Management

2011-04-26T05:00:00Z

Dare You Quit on a Crest of a Wave? To Survive in Business You May Have to Jump While the Going Is Good

2011-04-23T05:00:00Z

Read about Accenture Dare You Quit on a Crest of a Wave article that shows The S-curve Success Story.

The Dodd-Frank Wall Street Reform Act: The Impact on Energy and Utility Companies and Risk Management

2011-04-20T05:00:00Z

Read Accenture research on the Dodd-Frank Wall Street Reform Act and learn how we can help companies by transforming risk management into a value-enhancing capability.

How is Your Talent in 2011? A Talent Health Check for Australian CEOs

2011-04-19T05:00:00Z

Read about Accenture research on why talent management is the top issue for Australian CEOs and learn eight questions they should be asking to shape a skills strategy.

Making Improved Enterprise-wide Supply Decisions

2011-04-19T05:00:00Z

Read about Accenture research on making improved enterprise-wide supply decisions and learn how we help companies achieve supply chain and procurement excellence.

Jumping the S-Curve: The Critical Role of Talent

2011-04-19T05:00:00Z

In this video, Accenture’s Paul Nunes and Tim Breene talk about their new book, Jumping the S-Curve, focusing on the critical role of talent.

Finance and Performance Management Survey - When the Going Gets Tough, Call the CFO

2011-04-18T05:00:00Z

A Strategy for Focused Growth in the Biopharmaceutical Industry During Uncertain Times

2011-04-18T05:00:00Z

Rural Finance Opportunities in China

2011-04-14T05:00:00Z

Rural China is underserved when it comes to financial services and thus, says Accenture, presents a significant opportunity.

Corporate Crisis Management: Preparing for a Rapid Response to Unexpected Events

2011-04-14T05:00:00Z

Accenture believes that corporate crisis management is an essential part of risk management

Using Process Frameworks and Reference Models to Get Real Work Done

2011-04-14T05:00:00Z

APQC Best Practices Report, April 2011

Maximizing the Pricing Capability: Helping to Achieve the Promised Benefits from Technology

2011-04-13T05:00:00Z

Read about Accenture's comprehensive framework to help B2B companies develop a pricing capability that can help them achieve the benefits of pricing technology.

Simultaneous Sustainability and Savings: Why Companies Should Invest in Sustainable Packaging

2011-04-12T05:00:00Z

Read about Accenture research on why companies must take a supply chain view to develop a sustainable packaging strategy that works.

Sustaining High Performance through Effective Supplier Development

2011-04-12T05:00:00Z

Accenture outlines the reasons why a supplier development program is one of the practices common to procurement masters.

Goods and Services Tax: Responding to an Unprecedented Opportunity to Transform Supply Chain Performance in India

2011-04-11T05:00:00Z

Read about Accenture research on the new Goods and Services Tax (GST) and learn how it offers Indian businesses a great opportunity to transform their supply chains.

The Talent to Grow

2011-04-11T05:00:00Z

New research suggests that few executives believe their recession-battered workforces are prepared to fully exploit the global recovery. To drive growth, companies need to embrace a human capital strategy that more closely links workforce planning to business objectives and looks at the broader implications for leadership and the organizational culture.

Boosting Relevance and Returns: Improving the Digital Channel in Banking

2011-04-07T05:00:00Z

As consumer interest in the digital channel continues to grow, banks must stretch tight marketing budgets even further. How can you determine which media mix offers the biggest bang for your buck?

Expansion into Africa: Challenges and Success Factors Revealed

2011-04-07T05:00:00Z

South African businesses in pursuit of high performance are increasingly looking to the rest of Africa as a source of growth—but they must not squander their inbuilt advantage.

Jumping the S-Curve: Insights for Profit & Cash Optimization

2011-04-06T05:00:00Z

The S-Curve describes the typical growth curve of a company from small start-up to industry heavyweight, and then gradual decline. High-performance businesses, by contrast, are able to jump from the crest of one S-curve to the next, avoiding the troughs in between.

Tying the Knot Between Risk and Performance Management

2011-04-04T05:00:00Z

Read about Accenture Integrated Risk and Performance Management Framework that is developed to help financial firms respond to the post-global financial crisis.

High Performance through Revenue Assurance for the Communications Industry

2011-04-01T05:00:00Z

An end-to-end approach for telecommunications companies

Adapting to Solvency II: Thinking Beyond Compliance

2011-03-31T05:00:00Z

Research by Accenture reveals the priorities and challenges of insurers as they work to go beyond Solvency II compliance.

Capital Optimization: Realign Your Operations to Limit the Capital Squeeze

2011-03-31T05:00:00Z

Accenture believes that with a capital optimization strategy, banks can improve their return on equity by 3 to 5 percentage points.

Up Close and Personal: How Banks Can Use Digital Channels to Drive Growth

2011-03-30T05:00:00Z

As banks shift their focus from products to consumers, they are using technology to improve distribution and offer more personalized services to a wider range of narrowly defined customer segments.

Revenue Assurance: Whose Responsibility Is It?

2011-03-29T05:00:00Z

Revenue leakage can be found anywhere along your revenue generation value chain.

Service Strategy and Operations: Services Overview

2011-03-28T05:00:00Z

Leading businesses know that after-sales parts and services are a source of differentiation and income enhancement.

Rethinking Human Services

2011-03-25T05:00:00Z

High performance during difficult times and beyond

How Successful is Your Campaign and Promotion Management?

2011-03-25T05:00:00Z

Read about Accenture research on the best practices in campaign management to help increase marketing ROI and what leading companies are doing to optimize campaign management.

Learning from Recent Threats to Cargo Security

2011-03-23T05:00:00Z

Read about Accenture research on the recent threats to cargo security and learn how companies can achieve resilience and security while pursuing high performance.

Manufacturing’s Secret Shift - Gaining Competitive Advantage by Getting Closer to the Customer

2011-03-23T05:00:00Z

Read about Accenture research on Manufacturing’s Secret Shift and learn how manufacturers are looking at ways to rebalance their manufacturing and supply networks.

Stress Testing in the Banking Industry: How to Get it Right

2011-03-22T05:00:00Z

Accenture proposes a comprehensive approach to help banks improve their stress testing capabilities.

Refocusing on Trust and Relevance for the Capital Market Businesses

2011-03-15T05:00:00Z

Refocusing on trust and relevance: The client service imperative for capital markets businesses

A Recommended Approach for Optimizing Your ERP for Tax

2011-03-15T05:00:00Z

Enterprise resource planning (ERP) systems should be used in conjunction with tax-specific software to optimize the tax function and help enable high performance.

The SWIFT Connection: When Does it Make Sense for Corporate Treasurers?

2011-03-10T06:00:00Z

In this article, Accenture explores ways in which SWIFT could help corporate treasurers overcome some of the challenges they face.

Building Strategic Advantage through Integrated Transportation Management

2011-03-10T06:00:00Z

Read about Accenture research on Integrated Transportation Management and learn how companies can remove costs from their supply chains by adopting this strategy.

Joining the Dots: Developing a Coordinated, Strategic Approach to Fraud and Financial Crime

2011-03-07T06:00:00Z

Accenture identifies three foundations to the financial institutions’ fight against rampant fraud and financial crime.

Why the West Needs to Learn about Workaround Innovation

2011-03-07T06:00:00Z

A different approach to innovation pervades new economies, born of scarcity and expressed in levels of ingenuity, resourcefulness and drive.

Enterprise Performance Management Holds the Key to High Performance

2011-03-07T06:00:00Z

Apple Goes Slow to Win Fast

2011-03-02T06:00:00Z

Read more about Accenture’s Paul Nunes and Tim Breene’s write up about “going slow in order to win fast”—in today’s hyper-kinetic business world.

The Lean Six Sigma Guide to Doing More with Less

2011-03-01T06:00:00Z

These days, enterprises need to reduce operating costs as quickly as possible without compromising quality and customer service levels.

Mergers and Acquisitions – Strategy for Focused Growth in Biopharma

2011-03-01T06:00:00Z

Read about Accenture research on focused growth in the biopharmaceutical industry and learn how focused mergers and acquisitions will put them on the road to high performance.

Creating the Optimal Revenue Assurance Program

2011-03-01T06:00:00Z

Many telecommunications companies try to address their revenue leakage problems by installing technology solutions.

Solving the Skills Crisis in the Automotive Industry

2011-02-28T06:00:00Z

Following a period of severe cutbacks, one might think automakers have a supply of talent ready and waiting. It’s not that simple. New and more complex skill sets are essential.

Five Reasons for the World to Care About China’s New Five-Year Program

2011-02-28T06:00:00Z

China’s new five-year program breaks the mold, and companies looking to enter the Chinese market would do well to adjust their strategies in line with the program’s thinking.

How Companies Evolve Through CEO Transitions

2011-02-28T06:00:00Z

Read how Accenture’s Paul Nunes & Tim Breene find out the right way for a company to transition from one CEO to another in their new book Jumping the S Curve.

Jumping the S-Curve: How to Sustain Long-Term Performance

2011-02-28T06:00:00Z

Successful companies often manage revenue growth to the curve of their financial performance, sustaining long-term performance.

Ten Imperatives for Enterprise Learning

2011-02-25T06:00:00Z

Cross-Sector Convergence: A New View of Global Development

2011-02-22T06:00:00Z

Several factors are driving the public, private and non-profits towards a new model of partnership to meet developmental challenges.

A Global Operations Game Changer: The 2014 Expansion of the Panama Canal

2011-02-22T06:00:00Z

Expansions to the Panama Canal are due to be complete by 2014, and have the potential to change the way much of the world’s east-west trade is structured. Supply chain executives, take note.

Innovation Excellence: Creating Market Success in the Energy and Natural Resources Sector

2011-02-17T06:00:00Z

Read about Accenture’s Stephan Scholtissek book on Innovation Excellence and creating market success in the energy and natural resources sector.

The Service Value Chain: Driving High Performance in Service and Spare Parts

2011-02-15T06:00:00Z

Read how Accenture can help organizations develop a service value chain approach to grow profitability and ultimately achieve high performance.

Harnessing the Power of Social Media

2011-02-15T06:00:00Z

The impact of social media is embryonic today but could ultimately surpass the predictions of the industry’s most daring visionaries. Companies that actively experiment with embedding a social media mindset and capabilities in their business processes will transform their relationships with customers and create value in unforeseen ways.

Achieving High Performance Through Alternative Sales Models

2011-02-14T06:00:00Z

How changing the traditional face-to-face sales force approach can improve cost efficiency and revenue uptake in the pharmaceutical industry – A european study

Aprimo Marketing Summit 2011

2011-02-14T06:00:00Z

Read about Accenture sponsoring Aprimo Marketing Summit 2011 and learn about solutions that can help manage marketing campaigns and marketing resources more effectively.

Why Alliances are an Increasingly Attractive Alternative to M and A

2011-02-13T06:00:00Z

An alliance can offer a viable alternative to the risks of M&A in today’s volatile global economy—and a path toward high performance for those companies that get it right.

Time for Bold Moves—Helping Banks Manage Change and Complexity

2011-02-09T06:00:00Z

Read how Accenture can help banks develop a model to integrate effective risk management strategy across the enterprise that enables high performance.

The New Game of Supply Chain Risk Management

2011-02-08T06:00:00Z

Given today’s interdependent supply chains, companies need to take a holistic view of supply chain risk.

Securing Goods Across the Supply Chain in the Electronics and High Tech Industry

2011-02-08T06:00:00Z

As more and more electronics and high tech manufacturing is outsourced, securing the supply chain is growing in importance. Accenture unpacks the issues and offers some advice.

Accenture 2010 Global Consumer Survey

2011-02-08T06:00:00Z

The Accenture 2010 Global Consumer Survey highlights important aspects of consumer attitudes and behaviors.

Priming the Innovation Engine to Drive Growth

2011-02-03T06:00:00Z

Innovation is one of the primary drivers of value, growth—and thus ultimately of high performance.

Process and Execution Excellence: Linking Process to Customer Value and Profitability

2011-02-02T06:00:00Z

Read about Accenture video on Process and Execution Excellence and how we can help clients make the right investment decisions and develop a process-based competitive advantage.

Wage Increases in China: Should Multinationals Rethink their Manufacturing and Sourcing Strategies?

2011-01-31T06:00:00Z

Read about Accenture research that explores the impact of wage inflation in China on global manufacturing and offers strategic options.

Accenture Research and Insights into Product Development Mastery

2011-01-27T06:00:00Z

Product development has become a key capability in today’s economy. Accenture research investigates the state of play globally.

Achieving Operational Excellence: Five Elements of Success in the Global Chemicals Industry

2011-01-27T06:00:00Z

Read about Accenture research on achieving operational excellence and learn why companies in chemical industry must focus on operational excellence.

Accenture Research and Insights into Manufacturing Mastery

2011-01-27T06:00:00Z

Read about Accenture research on Manufacturing Mastery and learn what separates the manufacturing masters from the laggards.

Accenture Research and Insights into Supply Chain Planning Mastery

2011-01-27T06:00:00Z

Globalization and increased competition mean that companies must change their planning models to successfully penetrate new markets, address new customer segments, and mute the impact of new and more aggressive competitors.

Convergence Economy: Rethinking International Development in a Converging World

2011-01-26T06:00:00Z

Although NGOs and government agencies have been able to slow some of the effects of poverty, disease and other chronic global development problems, they are nowhere near to overcoming them.

Blueprint for Success

2011-01-26T06:00:00Z

Massachusetts’ Insurance Exchange from Policy & Practice magazine

Cost Management: An Aspect of Profit & Cash Optimization

2011-01-24T06:00:00Z

Learn about Accenture research that shows how companies are approaching cost management and how these changes will affect the way business is done.

Process and Innovation Performance: Execution Excellence

2011-01-13T06:00:00Z

Around 75 percent of Fortune 500 companies have a continuous improvement program in place—and yet global CEOs rate execution excellence as their No. 1 issue.

Growth Strategies in the New Reality: The Same Success Factors Really Do Still Apply

2011-01-12T06:00:00Z

In this video, Wayne Borchardt, lead-Growth Strategy for Accenture, discusses the key considerations that leading companies need to bear in mind as they begin to strategize for growth in the post-recession economy.

Everything You Need to Know to get Social Media Working for Your Business

2011-01-04T06:00:00Z

As customers wield more power and influence over businesses than ever before, it’s vital for business leaders to understand the social media phenomenon and prepare their organizations to thrive.

Back to the Future: Customer-Infused Retailing

2011-01-04T06:00:00Z

In 1950, Popular Mechanics magazine printed an article, “Miracles You’ll See in the Next Fifty Years.” In it, predictions were made about the year 2000. When projecting how consumers would shop in the future, the magazine envisioned housewives browsing merchandise in department stores on their TV screens—a fairly accurate guess. Today, most retailers would be hard-pressed to predict the next five years, let alone the next five decades. That is why they need to become “customer-infused.” Find out more in this article from Accenture Interactive.

Euskaltel: IT Strategy and Transformation

2011-01-01T06:00:00Z

Accenture helps Euskaltel drive toward high performance with a rapid launch of its mobile virtual network operator (MVNO) business.

Campina: Product Life Cycle Management

2011-01-01T06:00:00Z

Accenture helped Campina create a new platform that enabled greater business-wide transparency. This ensured that new legislative requirements were met in record time.

Human Capital Services Study in Aerospace and Defense

2011-01-01T06:00:00Z

The North American aerospace and defense (A&D) industry landscape has profoundly changed since the pre-recession days of 2007.

Get the Process-Based Advantage

2011-01-01T06:00:00Z

In this short video, Accenture Process & Innovation Performance shows how process improvements can yield revenue and profit growth far in excess of the underlying improvement in process metrics.

Conbipel: Customer Relationship Management

2011-01-01T06:00:00Z

Accenture worked with Conbipel to create a customer relationship management model that would improve the retailer’s in-store operations, provide a deeper understanding of customer buying patterns and increase loyalty revenues.

Comgás: Implementing Service-oriented Architecture with Business Process Management

2011-01-01T06:00:00Z

Accenture helps Comgás develop a streamlined Web-based CRM capability using service-oriented architecture and business process management.

How Predictive Analytics Helps Supply Chains Compete and Win

2010-12-23T06:00:00Z

High Performance Through Process Excellence

2010-12-22T06:00:00Z

Continuously changing customer and market requirements have become dominating factors in the global business environment.

Innovation for Development

2010-12-21T06:00:00Z

Applying technology in innovative ways to humanitarian projects is critical to extend the impact, reach and scale of these programs in the international development community.

eLearning in Africa – Transforming Education through Enabling Technologies

2010-12-21T06:00:00Z

Technology has the potential to help Africa leapfrog many of the educational obstacles it faces to equip itself for today’s knowledge economy.

France—Department of the Interior: Lean Six Sigma to Improve Naturalization Processes

2010-12-16T06:00:00Z

Accenture helped France’s Department of the Interior streamline its cumbersome naturalization processes in the pursuit of high performance in its delivery of service to citizens and would-be citizens.

Pricing Excellence in Financial Services: A Key Component of High Performance

2010-12-07T06:00:00Z

Read about Accenture research on the five key elements of pricing excellence in financial services and a three-phase approach to reaching it.

Customer Relationship Management for Chemicals

2010-12-06T06:00:00Z

Building leaner, more cost-effective businesses has become standard industry practice for chemical companies.

Six Questions Every Supply Chain Executive Should Ask About Cloud Computing

2010-12-03T06:00:00Z

Cloud computing has the potential to help the supply chain transform itself to become more dynamic in response to market needs.

The New Growth Agenda in Automotive

2010-12-02T06:00:00Z

Achieving high performance by focusing marketing and sales on new faces, places and spaces

Delivering Profitable Services that Make Consumer Technologies Work

2010-12-01T06:00:00Z

Consumers are challenged when it comes to making their electronic devices work together optimally. That's an opportunity for companies that can provide premium support.

Ten Enterprise Learning Imperatives for a New Generation of Business Challenges

2010-12-01T06:00:00Z

Enterprise learning is now a strategic capability, given today’s challenges and pace of change. Executives should give priority to these ten learning imperatives.

Lessons Learned from Accenture's 2010 Global Shared Services Conference

2010-11-29T06:00:00Z

On June 28-30, 2010, Accenture hosted the Tenth Annual Global Shared Services Conference.

Managing Operational Risk with Eyes Wide Open

2010-11-24T06:00:00Z

Operational risk is hard to define and managing it requires companies to value avoided risk.

Strategic Planning in an Age of Uncertainty

2010-11-24T06:00:00Z

Given today’s post-recession uncertainty, strategic planning may seem to be undesirable.

Navigating the Complexities of Liquidity Risk: Banks Address the New Challenges

2010-11-24T06:00:00Z

The recent financial crisis revealed just how poorly many banks manage their liquidity risks.

Beat the Odds to Achieve M&A Success

2010-11-22T06:00:00Z

A New Lens on Business Advantage: Human Capital Strategy and the Drive for High Performance

2010-11-19T06:00:00Z

An integrated human capital strategy is vital to helping companies drive business advantage and achieve high performance.

Using Analytics to Turbocharge Performance in Automotive Marketing and Incentive Design

2010-11-18T06:00:00Z

Using sophisticated analytics, customer behavior can be measured to help with automotive marketing and incentive design.

Harmonious Urbanization: A Catalyst for China’s Future Economic Growth and Sustainable Development

2010-11-16T06:00:00Z

Read about Accenture research on harmonious urbanization, which refers to a process of social and economic change in which rural residents become urban residents under the leadership of government and institutional guarantee.

Product Lifecycle Management: The Innovation Enabler Goes Mainstream

2010-11-08T06:00:00Z

Until recently, product lifecycle management (PLM) was an esoteric specialty practiced deep inside the engineering departments of manufacturing companies. But today, forward-thinking business leaders in many other industry sectors see PLM as an essential cross-functional discipline.

Basel III and Its Implications for the World Banking System

2010-11-08T06:00:00Z

With clarity on Basel III expected to remain elusive until 2011, Accenture believes banks that begin to progress their own regulatory approach now will reap significant advantage in the race to attain high performance.

Work Forces Stay Lean after Slump’s Cutbacks

2010-11-02T05:00:00Z

The Wall Street Journal, July 19, 2010

Culture Club: Surviving the Next Merger

2010-11-02T05:00:00Z

In this article on Bloomberg, Accenture’s Tom Herd and Yaarit Silverstone reinforce the importance of cultural assimilation for successful M&A initiatives.

Supply Chain Mastery for High Performance in Retail: Building the Capabilities to Serve Today’s Changing Consumer

2010-11-02T05:00:00Z

Read about Accenture research on the characteristics of Supply Chain Mastery in Retail and learn how to build the capabilities to serve today’s changing consumer.

High Performance through Shared Services Video: The Asia Pacific Perspective

2010-11-02T05:00:00Z

In this video, Cara Morton, managing director-Finance & Performance Management, Asia Pacific for Accenture, explores some of the issues and trends facing shared services in Asia Pacific.

Will Marketing Get the Message?

2010-11-01T05:00:00Z

In a growing number of organizations, marketing is assuming a commanding new role—not only executing strategy but increasingly shaping it as well. As these leading growth companies redefine the marketing function, they are focusing on four key areas of competency.

Human Capital Strategy as a Business Differentiator

2010-11-01T05:00:00Z

To succeed today, organizations should pursue a comprehensive human capital strategy integrating talent, leadership, culture and organization models with business goals.

Anglo American: Procurement Transformation

2010-10-28T05:00:00Z

Accenture helped mining giant Anglo American create an integrated procurement function as part of its “One Anglo” initiative.

The Change-Capable Organization

2010-10-21T05:00:00Z

Rather than reshape itself periodically with stand-alone change programs, a company and its culture must be constantly adaptable to new directions. Change management must be an internal—and eternal—capability, present within the organization at every moment.

Managing Credit Risk in Today’s Uncertain Energy Markets

2010-10-21T05:00:00Z

The Single Euro Payments Area (SEPA) – Solving the Transactions Conundrum

2010-10-19T05:00:00Z

The Single Euro Payments Area (SEPA) initiative has been a fact of life for banks in Europe since early 2008.

Managing Credit Risk in the Energy Industry—A Strategy for High Performance in Volatile Times

2010-10-18T05:00:00Z

Read more about how Accenture is ready to help clients in the energy sector companies to meet the challenges in credit risk management.

Gearing Up for the Two-Speed Global Recovery

2010-10-15T05:00:00Z

As companies in developed economies lower their post-recession growth expectations, their emerging-market counterparts have gone into overdrive. Businesses worldwide need to resolve a key question: Who’s positioned to win in this environment?

Where Will the Jobs Come From?

2010-10-15T05:00:00Z

Contrary to more doom-laden views, there are ample opportunities for new growth and jobs in the mature economies of North America, Europe and Japan. But without significant cooperation between policy makers and business, a decade of stagnation could ensue instead.

Look to 'Lean' to Reduce Waste, Cut Costs and Increase Sustainability

2010-10-15T05:00:00Z

Read about Accenture research on Lean methodologies and how we can help companies to use Lean to improve business efficiency and sustainability.

An Overview of Accenture Benchmarking Solutions

2010-10-14T05:00:00Z

In this video, Chuck Wise, lead-Accenture Benchmarking Solutions, defines benchmarking and discusses its importance.

US Financial Regulatory Reform: Cost or Opportunity?

2010-10-01T05:00:00Z

The impact of the new Dodd-Frank Wall Street Reform and Consumer Protection Act on US financial services firms will be dramatic.

Making Mergers and Acquisitions Pay: The Key is Savvy Procurement

2010-10-01T05:00:00Z

Procurement plays a vital role in helping companies to realize the expected benefits of a merger or acquisition.

Is Your Continuous Improvement Program Delivering as Promised?

2010-10-01T05:00:00Z

While many companies pursue continuous improvement programs, not all realize the full potential of such initiatives.

The Evolution of Customer Service: Harnessing the Potential of Social Media

2010-10-01T05:00:00Z

The growing popularity of social media means that companies are embracing them as a way to enhance customer service.

A Perspective on Tomorrow’s High-Performance Manufacturing Firms

2010-10-01T05:00:00Z

Companies with manufacturing functions, already under pressure, face a developing set of additional challenges over the coming 15 years.

Innovative Sourcing in the Communications Industry

2010-10-01T05:00:00Z

Innovative sourcing practices can help communications companies reduce costs and improve cash flow as they search for competitive advantage and ultimately strive to achieve high performance.

Development Collaboration: None of Our Business?

2010-10-01T05:00:00Z

Non-Governmental Organization Transformation and the Evolution of Cross-Sectoral Partnerships in the 21st Century

Optimizing Sales Effectiveness to Achieve High Performance

2010-09-30T05:00:00Z

Accenture Sales Performance Optimization Study indicates that 2009 was a tough year.

Supply Chain Mastery in the Consumer Goods Industry

2010-09-27T05:00:00Z

Accenture identifies six ways that consumer goods companies are adjusting their supply chains to respond to today’s challenges.

A New Model for Platform Rationalization in the Life Insurance Industry

2010-09-13T05:00:00Z

Platform rationalization is critical to unlocking high performance in life insurance. But rationalizing to one platform is typically not affordable, not deliverable—and not necessarily desirable.

Achieving High Performance in the Digital World

2010-09-03T05:00:00Z

Accenture Interactive: insight enabled Interactions

Synergy: CCS Business Transformation

2010-08-31T05:00:00Z

Synergy is Western Australia’s largest energy retailer with a customer base of more than 900,000 home and business customers and revenues in excess of $1.6 billion per annum.

"The Usual, Jack?” – Gain Intimacy from Anonymous Traffic Using Agile and Intelligent Digital Marketing

2010-08-05T05:00:00Z

Intimacy transforms purchasing, moving it from transactional, mechanical, to a more emotional realm. Find out how companies can create intimacy with anonymous traffic using agile and intelligent digital marketing.

The New Customer Equation: Why Loyalty Isn’t Enough in the Digital Age

2010-08-05T05:00:00Z

To change the equation on customer loyalty, tipping the scales back from buyer to seller, companies need to break the one-size-fits-all sales cycle.

Mission-Critical: Gaining Analytics Competence and a Competitive Edge

2010-08-05T05:00:00Z

Discover important considerations for companies on a journey toward obtaining their own marketing analytics capabilities.

The New Marketing Reality: Forget Strategy and Focus on Agility

2010-08-03T05:00:00Z

Today’s market tempo is already outpacing the rate at which most organizations can collect, synthesize, understand and act on information. That’s why agility is as important as strategy.

Business Analytics Optimization and Analytical Talent Management Podcast

2010-08-01T05:00:00Z

In this podcast, Accenture Research Fellow Dr. Elizabeth Craig discusses analytics and analytical talent management at high-performance companies.

Performance Management: Transforming Workforce Performance in the New Business Reality

2010-07-29T05:00:00Z

In the post-recession business reality, performance management is becoming a key enabler of high performance.

Debunking Store Labor Myths with a Customer-Centric Labor Strategy

2010-07-22T05:00:00Z

For most retailers, a store labor force that is consistently responsive to the unique service needs of each store’s customers is wishful thinking.

Growth Strategies in the New Reality: The Same Success Factors Really Do Still Apply

2010-07-22T05:00:00Z

With the world having changed so dramatically recently, many executives are wondering if the traditional approaches to growth still apply.

Customer Analytics: Cutting a New Path to Growth and High Performance

2010-07-21T05:00:00Z

Customer-centricity is an increasingly important requirement for competitive advantage and, ultimately, high performance.

Achieving High Performance in Pharmaceuticals through Supply Chain Analytics

2010-07-21T05:00:00Z

The study’s findings provide several important observations on the pharmaceutical industry’s analytical prowess, and offer several suggestions for improvement.

High Performance in Procurement Risk Management

2010-07-20T05:00:00Z

Risk management—particularly in procurement— has emerged as an important tool in the battle to achieve high performance.

Africa: The New Frontier for Growth

2010-07-20T05:00:00Z

We see Africa as the new frontier for growth. The continent has seen a sharp increase in its economic performance, with its gross domestic product (GDP) growing by an average of 6 percent between 2002 and 2008, making it the second-fastest growing region in the world.

The Accenture High-Performance Workforce Study 2010: Overview of Findings

2010-07-14T05:00:00Z

The Accenture High-Performance Workforce Study 2010 examines the trends relating to human capital management globally—with this set of results focusing on the United States in particular.

Optimizing Global Operations in the Electronics and High Tech Industry

2010-07-09T05:00:00Z

With the global economy improving and organizations cautiously preparing for the upturn, electronics and high tech (EHT) companies find themselves facing competing imperatives.

The Point: Strategic Cost Management in Banking Podcast

2010-07-09T05:00:00Z

View the podcast, Accenture discusses how banking executives using strategic cost management can increase the efficiency of cost-reduction efforts.

Game Over?

2010-07-08T05:00:00Z

Far from it. But fundamental free-market factors are changing the rules about how and to what extent emerging markets will grow in the next 10 years. Companies considering major investments in these economies should consider four possible scenarios for the coming decade.

Mastering the Set Top Box Supply Chain

2010-07-05T05:00:00Z

Accenture research outlines the challenges and identifies the areas necessary to achieve excellence in the set-top box supply chain.

Mastering the Move from COO to CEO

2010-07-01T05:00:00Z

In the United States, the chief operating officer is often considered to be the CEO-in-training. Here’s what it takes to groom the COO for the top job.

Dynamic Business Planning for a Changing Market Podcast

2010-07-01T05:00:00Z

How do high-performance businesses manage their business planning activities to deal with a changing market?

Onward and Up: How Marketers Are Refocusing the Front Office for Growth

2010-06-29T05:00:00Z

With growth likely to be sluggish, marketers are faced with the challenge of transforming to meet new customer expectations—with static or declining budgets.

Vive la Différence!

2010-06-29T05:00:00Z

Successful management is a team effort. And new research in Europe shows that the more diverse a company’s senior management—in terms of gender, nationality and other characteristics—the better the company is likely to perform.

The Future Used to be Easier: Planning for Success in Dynamic Environments

2010-06-23T05:00:00Z

Investor confidence has been severely damaged by the current economic turmoil.

Shared Services Talent Management: Lessons from the Masters

2010-06-17T05:00:00Z

Talent management is one of the key enablers of high performance in shared services.

HR Shared Services: The Foundation for Integrated Talent Management and High Performance

2010-06-17T05:00:00Z

HR shared services offers organizations much more than the chance to reduce costs—it can help create a foundation for talent management.

A Portfolio Strategy for Locating Operations in the New “Multi-polar World”

2010-06-16T05:00:00Z

Strategy & Leadership, volume 30 issue 4, 2010

Manufacturing—How to Ensure Sustainable Growth

2010-06-11T05:00:00Z

European Energy Company: Accenture Supply Chain Methodology

2010-06-09T05:00:00Z

Based on early successes in optimizing its logistics and procurement functions, this company adopted Accenture’s supply chain methodology from start to finish as part of a high-performance strategy.

Achieving High Performance in Insurance Through Social Media

2010-06-03T05:00:00Z

Social media has become an important medium of communication used by a growing number of people.

Customer Retention in UK General Insurance

2010-06-01T05:00:00Z

Customer retention remains a high priority for UK insurers as customer attrition continues to threaten progress made in this area.

Accenture Customer Preferences Study for Chemicals

2010-06-01T05:00:00Z

Accenture, in partnership with the American Chemistry Council and TrueChoice® Solutions, conducted a study of what drives decisions around selecting suppliers.

The Right Business Strategies for a Tough Economic Cycle Podcast

2010-06-01T05:00:00Z

In this Accenture podcast, hear how high performance business leaders successfully dealt with the economic downturn.

Supply Chain Center of Excellence: Barcelona—Video

2010-05-27T05:00:00Z

The Accenture Supply Chain Centre of Excellence in Barcelona is an established node in the Accenture global network.

Adapting Leading Talent Management Practices to the Nonprofit Sector

2010-05-21T05:00:00Z

Challenges, ideas and opportunities as highlighted at the National Human Services Assembly Meeting in March 2010

Betting Against the Risk of the Outlier: Rethinking Risk Management

2010-05-19T05:00:00Z

A major lesson from the 2008 financial crisis is the recognition of the over-reliance on and shortcomings of value at risk, or VaR, as a risk measure.

Sourcing and Procurement in the Cloud

2010-05-18T05:00:00Z

What Can Supply Chain Executives Learn from the Iceland Volcano?

2010-05-17T05:00:00Z

Accenture helped a large oil and gas company embark on a massive project to transform its exploration and production operations.

Benchmarking Can Help Point the Way to High Performance

2010-05-06T05:00:00Z

The finance function has a key role to play in helping a company become a high-performance business.

Developing Future Business Leaders for High Performance Podcast

2010-05-01T05:00:00Z

In this Accenture podcast, hear how organizations are developing future business leaders to help position their businesses for high performance.

Pricing for the Upturn: Pricing Strategies in the Chemical Industry

2010-04-30T05:00:00Z

At best, an ill-conceived pricing strategy may cause a company to miss the potential short-term gains offered by an improvement in the economy.

High Performance through Shared Services: The Asia Pacific Perspective

2010-04-27T05:00:00Z

Shared services are playing an important role in enabling high performance around the world, but particularly in the Asia Pacific region.

Marketing Transformation—An Introduction from Nick Smith, Global Managing Director

2010-04-16T05:00:00Z

In this video, Nick Smith, global managing director-Marketing Transformation Solutions, Accenture, looks at the future of marketing.