Analytics

Winning the Intensifying Battle for Customers: Next-generation Customer Analytics and Big Data

2012-05-01T05:00:00Z

Winning the Intensifying Battle for Customers: Next-Generation Customer Analytics Enable Mobile Carriers to Make Sense of—and Profit from—a Treasure Trove of Data.

Getting Beyond "Nice to Meet You": Building Customer Loyalty through Analytics in the Communications Industry

2012-04-30T05:00:00Z

Podcast: How Big Data Can Fuel Bigger Growth

2012-04-27T05:00:00Z

In this High Performance Business Podcast, hear how big data – the massive amounts of analytics data companies collect – can power a new information services growth engine.

Rio de Janeiro: Faster Delivery of Municipal Services

2012-04-25T05:00:00Z

Accenture helped Brazil’s second-largest city implement a single number for all municipal requests.

The Social Advisor: Using Social Media Effectively in Wealth Management

2012-04-18T05:00:00Z

In this report, Accenture examines how wealth management advisors and agents can use social media effectively to acquire and retain customers.

New Realities, New Approaches: The Client-Advisor Relationship in Wealth Management

2012-04-05T05:00:00Z

Accenture examines how changes in client expectations and the competitive landscape are forcing wealth management companies to rethink their relationships with clients and their own advisors.

From High Risk to High Reward

2012-04-02T05:00:00Z

Accenture Payment Recovery and Analytics

2012-04-02T05:00:00Z

Read how Accenture's payment recovery and analytics help federal organizations recover erroneous payments which can result from human error, systems integration issues.

Getting it Right the First Time

2012-04-02T05:00:00Z

Airport Analytics

2012-03-29T05:00:00Z

How Analytics is Driving a New Generation of BPO Solutions in the Health Industry

2012-03-29T05:00:00Z

Read Accenture insights on how health organizations are requiring business-outcome driven analytics results from their BPO partnerships to best optimize their health enterprise.

Towards Stronger Online Governance: The Accenture Digital Diagnostic Scan 2011

2012-03-28T05:00:00Z

Accenture analyzed more than 35,000 web pages from 35 European banks and insurers, revealing an alarming “governance gap” in adherence to fundamental security principles and technical standards.

Achieving Relevance at Scale through Analytics

2012-03-15T05:00:00Z

Rethinking the conventional in consumer analytics

How to Make Your Company Think Like a Customer

2012-03-12T05:00:00Z

Customers today expect an imaginative, high-quality experience in a multichannel environment. Regard this as an opportunity: Your company can leverage new strategies and technologies to create operations capable of making good on your customer-centric promise and growing your business.

Next-Generation Asset Management: Make Improved Decisions Through Advanced Approaches to Transmission and Distribution Asset Analytics

2012-03-12T05:00:00Z

Make improved decisions through advanced approaches to transmission and distribution asset analytics

Analytics is Challenging the Status Quo in Human Services

2012-02-24T06:00:00Z

Human services organizations are using analytics to drive new business results and better benefits delivery.

Banking Technology Vision: Technology Waves That Are Reshaping the Banking Landscape

2012-02-24T06:00:00Z

Accenture has studied how technology and business trends are converging—and what that means for banks. Read this report to learn about the technology waves that are shaping the banking landscape.

Predictive Analytics and Its Effect on Enterprise Performance Management Podcast

2012-02-20T06:00:00Z

Analytics: The Secret Weapon for Retaining Customers During and After a Merger

2012-02-17T06:00:00Z

Read how analytics can help companies reduce customer dissatisfaction and attrition during a merger.

How Analytics Is Driving a New Generation of BPO Solutions in the Health Industry

2012-02-16T06:00:00Z

A new generation of analytics-based BPO solutions is helping companies in the health industry generate higher-impact business outcomes.

Blurring Borders: Customer Segmentation and Global Growth Podcast

2012-02-11T06:00:00Z

In this High Performance Business podcast, we discuss how some of the world’s largest corporations are achieving global growth through customer segmentation.

Business Intelligence Is Going Mobile: Are You Ready?

2012-01-27T06:00:00Z

As business intelligence goes mobile, organizations in all industries will gain critical new opportunities—as well as encounter daunting new challenges.

Anoop Sagoo Provides Expert Perspective in a Series of “Outlook 2012” in Global Services . . .

2012-01-27T06:00:00Z

High-performing clients benefit from fourth-generation BPO partnerships that employ analytics, industry expertise and innovation to drive business value. Read more about the outlook for BPO in 2012.

Using Sustainability to Cultivate High Performance in Agribusiness

2012-01-12T06:00:00Z

Sustainability issues have moved to the forefront of the agribusiness industry, spurred by rising input costs, population growth, increased demand from developing economies, regulatory compliance, and pressure from stakeholders and nongovernmental organizations.

Centers for Medicare & Medicaid Services: Accenture Digital Diagnostics

2012-01-01T06:00:00Z

Revenue Analytics: How to Stop Non-Compliance Before It Happens

2011-12-08T06:00:00Z

Read how Accenture Analytics Compliance Framework is raising the performance of revenue agencies to the next level using predictive analytics.

How Big Data Can Fuel Bigger Growth

2011-12-05T06:00:00Z

In the right hands and handled strategically, the massive amounts of information companies collect today - Big Data - can become a valuable new asset. Players seeking additional organic revenue streams should consider tapping their data trove to power a new information services growth engine.

Improving Public Services in India with Cloud, Mobility and Analytics

2011-11-17T06:00:00Z

Watch Accenture’s video to learn how cloud computing, mobility and data analysis will help the Indian Government to improve public service in India.

Webinar: Where Does Hadoop Fit in Your Vision of Data as a Platform?

2011-11-02T05:00:00Z

Read about Accenture’s webinar on the concept of big data and learn how Hadoop can help companies create the architecture for data as a platform.

In-Memory: The Path to Making Better Decisions More Quickly

2011-10-27T05:00:00Z

Customer–Centricity: The Key to Differentiation and Growth in the Life Insurance Industry

2011-10-21T05:00:00Z

This whitepaper presents the findings of Accenture’s Consumer-Driven Innovation executives survey, with particular reference to the Life insurance results

Customer–Centricity: The Key to Differentiation and Growth in Property and Casualty Insurance

2011-10-21T05:00:00Z

This whitepaper presents the findings of Accenture’s Consumer-Driven Innovation executives survey, with particular reference to property and casualty insurance results.

Transforming the Life Sciences Sales and Marketing Model: The Pursuit of High Performance

2011-10-19T05:00:00Z

Read how Accenture helped transforming the Life Sciences Sales and Marketing model which is critical to achieving high performance in this environment.

Global Retailer: Customer Analytics Capabilities

2011-09-29T05:00:00Z

Accenture helps a global retailer achieve high performance by deploying advanced customer analytics capabilities.

Bringing Science to Selling: What Every Chief Sales Officer Should Know About Sales Analytics

2011-09-22T05:00:00Z

Accenture shows how using sales analytics can help complement the intuition, judgment and skills of sales executives to create a more effective sales organization.

High Performance through Cost Accounting: Confronting a New World of Higher Production Costs and Greater Volatility

2011-09-13T05:00:00Z

Read Accenture’s research on how to improve cost accounting and inventory valuation function that will help companies enhance predictability and control over profitable growth.

Do You Know What Your Small Business Customers Want?

2011-08-30T05:00:00Z

Read how SMB analytics and segmentation can be used to help companies find new customers in this hard-to-reach market.

Smart Grid Technologies: How Theft Analytics Helps Utilities Protect Assets

2011-08-29T05:00:00Z

Read Accenture’s research on leveraging smart grid deployments to prevent electricity theft and enhance revenue protection.

Essentials for Excelling with Analytics

2011-08-17T05:00:00Z

Accenture’s research on data analytics and our solutions help companies leverage the power of data information management to drive high performance.

Using Predictive Analytics to Combat Claims Fraud Podcast

2011-06-30T05:00:00Z

High Performance Powered by Analytics

2011-06-21T05:00:00Z

Watch the Accenture analytics video about how we help organizations turn data into actionable insights to deliver high performance.

Prescription for Change

2011-06-20T05:00:00Z

A new information value chain—built on evidence-based insights—is emerging that could reconcile the divergent interests within the US healthcare industry. The ultimate beneficiary: the patient.

The Allure of Pricing Predictively

2011-06-13T05:00:00Z

Pricing activities are getting fresh attention from senior executives. Realizing that analyses of past performance are no longer enough to outrun competitors, more and more business leaders are investing in sophisticated predictive analytics to drive tomorrow’s pricing models with facts rather than hunches.

Leading US Pharmacy Retailer: Driving Sales and Customer Loyalty through Customer Insight

2011-06-01T05:00:00Z

Accenture helped a leading US pharmacy retailer build an innovative customer analytics capability that provides business users and suppliers with detailed customer insights.

Melding Marketing and IT: Are You Ready for the Digital Revolution?

2011-05-23T05:00:00Z

The ultimate promise of digital and interactive channels is personalization: bringing timely and relevant offerings to customers wherever they are, at that moment when opportunity and interest translate into a sale.

Why Leadership and Culture Matter in Analytics

2011-05-20T05:00:00Z

Read more about how Accenture can help clients to implement an Analytics Culture and develop analytics leaders to help companies achieve high performance.

The Next-Generation Insurance Contact Center: Driving Efficient Growth

2011-05-18T05:00:00Z

Carriers that establish contact centers as a key part of a comprehensive distribution strategy can drive growth, provide differentiated customer experiences and, ultimately, achieve high performance.

Using Analytics to Turbocharge Performance in Automotive Marketing and Warranty Design

2011-05-17T05:00:00Z

Read more about Accenture’s study outlining how clients can transform their automotive marketing and warranty design efforts and achieve high performance.

Analytics Culture: The Secret to Success

2011-04-27T05:00:00Z

Getting Serious About Analytics: Better Insights, Better Outcomes

2011-04-26T05:00:00Z

Most businesses generate a lot of data, but relatively few use it effectively to create competitive advantage and enable high performance.

What the C-suite Should Know About Analytics

2011-04-26T05:00:00Z

Analytics is a transformational phenomenon that will fundamentally change how business discourse will be conducted and decisions will be made.

Public Sector Analytics Maturity Assessment Survey

2011-04-11T05:00:00Z

Public Sector Analytics Maturity Assessment Survey for government organizations assess their analytic maturity

Beyond Business Intelligence: From What’s Now to What’s Next

2011-03-18T05:00:00Z

Learn how government agencies are using predictive analytics to improve service delivery.

Joining the Dots: Developing a Coordinated, Strategic Approach to Fraud and Financial Crime

2011-03-07T06:00:00Z

Accenture identifies three foundations to the financial institutions’ fight against rampant fraud and financial crime.

Back to the Future: Customer-Infused Retailing – Interactive Marketing

2011-01-12T06:00:00Z

In 1950, Popular Mechanics magazine printed an article, “Miracles You’ll See in the Next Fifty Years.” In it, predictions were made about the year 2000.

How Predictive Analytics Helps Supply Chains Compete and Win

2010-12-23T06:00:00Z

The Point: Predicting the Future - Analytics in Financial Services Podcast

2010-12-15T06:00:00Z

Why next-stage analytics will be a difference maker in financial services

Pricing Excellence in Financial Services: A Key Component of High Performance

2010-12-07T06:00:00Z

Read about Accenture research on the five key elements of pricing excellence in financial services and a three-phase approach to reaching it.

Using Analytics to Turbocharge Performance in Automotive Marketing and Incentive Design

2010-11-18T06:00:00Z

Using sophisticated analytics, customer behavior can be measured to help with automotive marketing and incentive design.

Message for Health CIOs: Quicken EMR Pace to Capture, Manage Data That Drives Business Value

2010-11-08T06:00:00Z

Healthcare sector CIOs need to pick up the pace if they’re going to successfully capture and manage the kinds of data that truly drive business value.

Test Your Organization’s Analytics Maturity

2010-10-12T05:00:00Z

It is becoming clearer that an organization’s ability to achieve high performance in today’s shifting, competitive business landscape will be largely dependent on its ability to get the right information to the right person at the right time.

The Analytics Advantage

2010-10-01T05:00:00Z

BPO Analytics builds on the extensive and high-quality data generated as part of a BPO relationship, enabling companies to achieve higher levels of analytical sophistication.

Enabling High Performance in the Capital Markets Industry through Business Analytics: Part One

2010-10-01T05:00:00Z

Financial institutions are rich in data, but is your organization set up to take full advantage of the information at its disposal? Advanced business analytics could be your key to better decisions.

Enabling High Performance in the Capital Markets Industry through Business Analytics: Part Two

2010-10-01T05:00:00Z

Business analytics have traditionally been used for strategic planning.

Mission-Critical: Gaining Analytics Competence and a Competitive Edge

2010-08-05T05:00:00Z

Discover important considerations for companies on a journey toward obtaining their own marketing analytics capabilities.

The New Marketing Reality: Forget Strategy and Focus on Agility

2010-08-03T05:00:00Z

Today’s market tempo is already outpacing the rate at which most organizations can collect, synthesize, understand and act on information. That’s why agility is as important as strategy.

Business Analytics Optimization and Analytical Talent Management Podcast

2010-08-01T05:00:00Z

In this podcast, Accenture Research Fellow Dr. Elizabeth Craig discusses analytics and analytical talent management at high-performance companies.

Achieving High Performance in Pharmaceuticals through Supply Chain Analytics

2010-07-21T05:00:00Z

The study’s findings provide several important observations on the pharmaceutical industry’s analytical prowess, and offer several suggestions for improvement.

Customer Analytics: Cutting a New Path to Growth and High Performance

2010-07-21T05:00:00Z

Customer-centricity is an increasingly important requirement for competitive advantage and, ultimately, high performance.

How to Turn Data into a Strategic Asset

2010-06-08T05:00:00Z

Companies across a wide range of industries are learning that the sophisticated use of information found within their own organizations is critical to achieving high performance. Here’s a five-step model for putting analytics at the center of your decision making.

The State of Analytics Today for Consumer-Facing and Manufacturing Organizations: 2010 and Beyond

2010-06-01T05:00:00Z

In this podcast, Jeanne Harris, executive research fellow and director of research at the Accenture Institute for High Performance and co-author of Analytics at Work, talks with John Hagerty, research VP at Gartner.

Bringing Science to Selling: Achieving High Performance through Sales Analytics

2009-12-07T06:00:00Z

Sales is an engine of growth and thus of high performance—and yet many sales organizations continue to underperform.

Predictive Selling: A New Approach for the Chemicals Industry

2009-12-04T06:00:00Z

Predictive selling is more than a concept—it is an innovative application of technologies that many chemical companies have already put to work building competitive advantage and advancing to high performance.

Using Analytics to Generate Insight into Your Workforce and Organization

2009-11-10T06:00:00Z

Analytics can improve workforce planning, align the organization with business strategy and derive better business value from workforce talent.

The Customer Code: Translating Insights into Action, Right Here, Right Now

2009-11-07T06:00:00Z

Customers are smarter today than ever in getting what they want. Retailers need to stay smart to catch-up and fulfill their customers’ interests.

Analytics at Work: Smarter Decisions, Better Results

2009-10-13T05:00:00Z

There has been a lot in the news about the faltering economy and the result of a series of spectacularly bad decisions and unreasoned assumptions made by executives in the financial services industry.

A New View of What is Possible for Health Care Payers

2009-10-08T05:00:00Z

More payers are beginning to use analytics that make extensive use of data, statistical and quantitative analysis, and predictive models to drive better fact-based decision making and more effective actions.

The Point: The New Customer Imperative in Banking

2009-08-20T05:00:00Z

Retaining and acquiring customers in a changed banking landscape

Clinical Trial Management: Enabling Operational Efficiency

2008-12-09T06:00:00Z

Read more about Accenture’s view of macro and micro trends in the biopharmaceutical industry and how these will help drive faster technology adoption.

The Point: How Performance Analytics Can Change the Game in Banking

2008-09-08T05:00:00Z

Recent events in the credit markets, including sudden and massive write-offs by major financial institutions, have focused attention on the need for better information about the true performance of financial institutions—what risks they are facing and what returns they expect.

Analytics: See the Opportunity — But Don't Ignore the Pitfalls

2008-05-07T05:00:00Z

In Sports or in Business, Analytics for the Win

2008-03-25T05:00:00Z

When France lost soccer's 2006 World Cup to Italy, many fans blamed French superstar Zidane, red-carded off the pitch for head-butting an Italian player.

How Retailers Compete on Analytics to Achieve High Performance

2007-01-04T06:00:00Z

In an increasingly aggressive competitive environment, leading retailers are distinguished not so much by their business processes as such, but by the analytical skills and capabilities that allow them to achieve lasting competitive differentiation.

Marketing Analytics - Accenture Interactive

1900-01-01T06:00:00Z

The Marketing Analytics group at Accenture helps companies harness their digital marketing data to drive insights that convert into better customer experiences at scale.

Tata Motors: Achieving High Performance Through Sales Transformation

1900-01-01T06:00:00Z

Read how Accenture helped Tata Motors launch a comprehensive sales transformation effort, boosting sales of its ACE vehicle in four Indian states.

Accenture CAS—The Leading Integrated Sales Platform for the Consumer Goods Industry

1900-01-01T06:00:00Z

Chinese Wireless Company: Business Transformation

1900-01-01T06:00:00Z

Helping a wireless company achieve high performance by executing a bold China business strategy

Achieving High Performance with Accenture Analytics

1900-01-01T06:00:00Z

Enterprises across industries and public services are competing more and more on how they use analytics to achieve high performance.

Analytics-based Sales Transformation

1900-01-01T06:00:00Z

Clearly, an effective sales force is an essential contributor to the sustained profitability associated with high performance. And yet a high proportion of sales forces are ineffective.

Accenture Workforce Analytics

1900-01-01T06:00:00Z

Accenture Workforce Analytics is a complete, out-of-the-box, Oracle-based solution providing the tools and metrics needed to manage the workforce as a competitive asset.

Organization Effectiveness for Analytics

1900-01-01T06:00:00Z

As organizations continue to gather a range of data and information at speed, they quickly realize that a focus on data, methods and technology alone does not magically create insights that lead to success.

Accenture Banking Distribution and Marketing Services: Insights and Analytics

1900-01-01T06:00:00Z

In an increasingly competitive market, banks that can transform vast amounts of data into valuable information can help generate sales and create differentiated customer experiences.

How Pharmaceutical Firms Use Analytics to Achieve High Performance

1900-01-01T06:00:00Z

Leading pharmaceutical companies are using analytics to drive better decision making and enhance their execution to outsmart rivals.

Large Property and Casualty Insurer: Business Intelligence

1900-01-01T06:00:00Z

Accenture helped a large US property and casualty insurer develop robust business intelligence capabilities to achieve high performance.

Competing on Talent Analytics

1900-01-01T06:00:00Z

In this article, Thomas H. Davenport, Jeanne Harris and Jeremy Shapiro, Harvard Business Review, examine the increasing use that leading companies are making of analytics.

Making the Right Bets: How to Identify Pharmaceutical Deals Worth Doing

1900-01-01T06:00:00Z

Accenture has compiled the pharmaceutical industry’s first statistically rigorous study offering new insights on licensing and business development that can increase a pharmaceutical company’s competitive power.

Analytics: Services Overview

1900-01-01T06:00:00Z

In this elastic world, high performance hinges on the ability to gain insights from data. Informed executives make more insightful decisions that deliver improved business outcomes across the enterprise.

Drive High Performance with Commercial Analytics in Pharmaceuticals

1900-01-01T06:00:00Z

Pharmaceutical firms are under pressure to stand out from the competition as they battle pricing pressures, promotional saturation, regulatory scrutiny and increased customer and channel complexity.

Global Pharmaceutical Company: Multi-Channel Management

1900-01-01T06:00:00Z

Read more about this Accenture study, which explains how a top ten global pharmaceutical company is harnessing the power of the multi-channel customer experience.

Procter & Gamble: Enterprise Information Management

1900-01-01T06:00:00Z

Accenture is providing application management and development services to help revamp and rationalize the company’s enterprise information system called “decision cockpits”.

Digital Sales Aids: From Sales Tool to Sales Engine

1900-01-01T06:00:00Z

Life sciences organizations are continuously seeking to improve customer interactions, brand loyalty and top-line sales.

Royal Shakespeare Company: Analytics, Segmentation and Targeted Marketing

1900-01-01T06:00:00Z

Accenture played a key role in boosting the Royal Shakespeare Company's marketing productivity and helped pave a course for high performance.

French National Railway Company: Customer Relationship Management

1900-01-01T06:00:00Z

Accenture helps transform the passenger branch of French National Railway Company, SNCF, into a profitable business through CRM.

The Accenture Organization Value Analysis for Analytics

1900-01-01T06:00:00Z

Learn about the Accenture Organization Value Analysis for Analytics that can help organizations improve and enhance the chances of success for any new analytics-related initiative.

Accenture Analytics Innovation Center in Barcelona

1900-01-01T06:00:00Z

The Accenture Analytics Innovation Center, Barcelona, provides a showcase for Accenture’s sophisticated analytics solutions.

Our View on Analytics

1900-01-01T06:00:00Z

In this video, Accenture executives discuss the rising use of analytics by organizations seeking high performance.

Accenture CAS Retail Execution—Building Brand Loyalty to Help Consumer Goods Companies Achieve High Performance

1900-01-01T06:00:00Z

Hot Trends and Future Innovations in Analytics for Consumer-Facing and Manufacturing Organizations

1900-01-01T06:00:00Z

Personalizing Customer Experiences with Predictive Analytics in Banking Podcast

Gone are the days of data mining. With real-time, predictive analytics, banks have the ability to derive customer insights, improve regulatory compliance and make better decisions.

ABN AMRO: Digital Optimization

Accenture Digital Optimization utilized multivariate testing to help ABN AMRO discover and focus on the experiences that meet customer needs and intentions.

Project Snapshot: Leading Consumer Goods Company: Commercial Services and Analytics

Accenture is helping a leading consumer goods company in Italy improve its performance through commercial services and analytics.

Retail: Creating a > Experience for Customers

The next wave of retail is happening now. And Accenture sees a future ripe with opportunities to serve customers better than ever before.

Predictive Analytics in Claims: A Critical Step Toward High Performance

Predictive analytics can help insurers improve claims performance—a vital lever of high performance in the insurance industry.

Commercial Analytics for the Pharmaceutical and Medical Products Industry

Every decision a pharmaceutical and medical product company makes should be driven by patient need.

Competing on Analytics: A New Differentiation Strategy

Take some overweight players, batters that don't hit home runs and pitchers that don't strike out and what do you get?

Global Business Air Carrier: Analytics Initiative

Read how Accenture helped a global air carrier and logistics company to use logistics analytics to achieve high performance.

The Accenture SAS Analytics Group

The Accenture SAS Analytics Group was formed to address predictive analytics, the next generation of management science.

Accenture CAS Direct Store Delivery

Enhancing Sales and Delivery to Help Consumer Goods Companies Achieve High Performance

Global Energy Company: Transaction Compliance and Analytics Enhances Finance Outsourcing

Innovative Accenture Transaction Compliance and Analytics capability sparks high performance for global energy.

Tapping the Power of Data through Analytics

Watch Accenture’s video on tapping the power of data through Analytics and how it can drive outcomes and improve efficiencies in public health and human services agencies.

The Point: Opportunities in Retail Financial Advice Podcast

Accenture believes financial institutions must place good advice as the fundamental cornerstone of their businesses. In doing so, they can drive long-term success and achieve high performance.

Analytics for Public Service

The public sector push to cut costs, capture owed revenue and boost performance is stronger than ever and organizations need to dig deep to discover the hidden value of data.

Henry Ford Health System: Accountable Care Organization

Accenture worked with Henry Ford Health System to help implement an accountable care organization that aims to transform care delivery

Independence Blue Cross: Enterprise-Wide Cost Reduction Program

Read how Accenture is helping Independence Blue Cross by a strategic sourcing cost reduction program and help reduce administrative costs by 25 percent.

Tackling Claims Fraud with Customer Service and Advanced Analytics Podcast

In the United States, an estimated 10 percent of all P&C claims are fraudulent and only 20 percent of these are detected. How do consumer attitudes affect claims fraud and how should insurers respond?

AstraZeneca: Integrated Customer Information Management

Accenture helps design and implement a comprehensive customer relationship management solution to meet AstraZeneca’s marketing transformation goals.

Project Snapshot: Managed Service Analytics for Leading Global Health Care Company

In a five-year agreement, Accenture is providing analytics services to the consumer health division of a leading global health care company.

Mellin: Accenture CAS Digital Merchandising Service

Accenture works with Italian baby nutrition company Mellin to conduct a pilot program leveraging the Accenture CAS Digital Merchandising Service.

Winning in the New Banking Era: Next-Generation Core Banking, a Catalyst for Success

Why do BBVA, Royal Bank of Canada and Wells Fargo enjoy higher cross-selling ratios and lower rates of customer attrition than their competitors? Accenture examines the DNA of high-performing banks.

New York City: Business Intelligence

Accenture helps New York City launch a business intelligence capability to improve service delivery to citizens and measure performance.

Metrics: How Far Have You Progressed in Determining the Metrics of Your Outcomes for Human Capacity?

Listen to Accenture’s video in which participants offer insight into the various stages of their measurement efforts and what the actual metrics are behind outcomes.

Delivering Public Service for the Future: Intelligent Processing and Compliance

Gaining and acting on data insight in new ways to improve revenue collection and reduce fraud

Accenture CAS—Trade Promotion Management and Optimization for the Consumer Goods Industry

The Path to High Performance in Insurance: Transforming Distribution and Marketing with Predictive Analytics

With channels and agents in flux, insurers face challenges in optimizing the customer experience—a key driver of high performance in today’s markets.

US Health Plan: Forecasting and Analytics

Read how Accenture helped a large US health plan to develop powerful forecasting and analytics to improve decision-making.

Human Capital and Organization Effectiveness: Services Overview

Read about the human capital and organization effectiveness services offered by Accenture.

Accenture CAS Digital Merchandising Service—Winning the Purchase at the Point of Sale