Analytics

A New Path to Growth: How to Stay a Step Ahead of Changing Consumer Behavior

2013-06-01T05:00:00Z

In their search for high growth, companies today no longer can count on demographic changes or emerging markets. Instead, they must understand and capitalize on a third route that is driving rapid growth in a wide variety of industries.

Meet the New Chinese Consumer

2013-05-13T05:00:00Z

Successful consumer marketing in China is, in many ways, as much art as science. It combines a sophisticated understanding of local perceptions and preferences with a willingness to embrace unconventional strategies and the best new technology.

Telecommunications: An Industry in Transition

2013-05-10T05:00:00Z

The telecommunications sector has been buffeted by a “perfect storm” created by global economic turmoil, disruptive technologies and convergence. — By Accenture’s Paolo Sidoti

French Bank: Cloud-based Analytics Solution to Assess New Credit Risks

2013-05-10T05:00:00Z

Accenture mobilized a team of BI and technology experts to deliver a cloud-based analytics solution which automates assessment of risks for a French bank.

Irish Revenue: Risk Scoring in Real Time with Analytics

2013-05-10T05:00:00Z

Read how Accenture helped improve Revenue’s ability to identify non-compliance in the tax system, while maintaining high levels of service and efficiency.

Business Intelligence: Enables Insurer to Lay Foundation for Profitable Growth in Norway

2013-05-06T05:00:00Z

Read how Accenture helped a Norwegian Insurer lay the foundation for profitable growth by enabling business intelligence.

The Looming Global Analytics Talent Mismatch in Banking

2013-05-02T05:00:00Z

Read Accenture’s report on the critical shortage of global analytics talent—people with the ability to use statistics, quantitative analysis and information modeling—in the banking industry.

Taking a Fresh Look at Customer Segmentation: Winning the Lotto

2013-04-22T05:00:00Z

Artificial intelligence technologies are driving next-generation customer segmentation to improve relevance, targeting, and return on marketing investment.

Turbulence for the CMO: Charting a Path for the Seamless Customer Experience

2013-04-22T05:00:00Z

Chief marketing officers (CMOs) must pursue opportunities to restructure their marketing organizations to deliver seamless, relevant customer experiences.

Winning and Retaining the Digital Consumer

2013-04-17T05:00:00Z

Accenture recommends that winning the digital consumer is an enterprise-wide responsibility, requiring contributions from all functions across a consumer packaged goods (CPG) company.

Transforming Trading Operations—Challenges and Trends in the Commodity Trading Industry

2013-04-17T05:00:00Z

Read the four key actions Accenture suggests that market participants take, to improve their performance in their commodity trading operations.

Navigating the Digital Media Market: How to Maximize the Potential of New Advertising Models

2013-04-15T05:00:00Z

Find out the promise and the reality of today’s increasingly popular digital advertising models to develop a strong marketing strategy that maximizes your media spend.

Global High Tech Organization: Streamlining Expense Reporting

2013-04-12T05:00:00Z

Read how Accenture identified non-policy-conforming expenses and produced an immediate return on investment for their global high tech organization client.

Influence at Scale: How Companies Can Harness the Power of Social Networks

2013-04-01T05:00:00Z

Read Accenture’s report on how companies can harness the power of social media to tap into influence at scale, and change consumer-buying behaviors.

Analytics for High Performance in Asia Pacific: Could Managed Services be the Answer?

2013-04-01T05:00:00Z

Read why analytics is becoming so important—and why many Asia-Pacific companies are turning to managed services.

Public Administration Back-Office Transformation

2013-03-27T05:00:00Z

Learn about three strategies to kick-start public administration back-office transformation.

Delivering Public Service for the Future: Boosting Revenues and Monetizing Assets

2013-03-26T05:00:00Z

The critical role of government cost reduction efforts to close budget gaps without raising taxes.

When Necessity is the Mother of Innovation

2013-03-26T05:00:00Z

Read the Accenture research article that provides the six guidelines for agencies interested in exploring pay for success human services solutions.

Delivering Public Service for the Future: A Lower Cost, Higher Quality Path to Better Performance

2013-03-26T05:00:00Z

An enormous opportunity to improve productivity through government transformation.

Banking on Digital: Enabling a Digital First Mindset with Socially Engaging Banking

2013-03-25T05:00:00Z

Financial services companies need Socially Engaging Banking as part of an integrated customer experience across channels to reap the benefits of the consumer age.

The Accenture and MIT Alliance in Business Analytics

2013-03-19T05:00:00Z

The Accenture and MIT Alliance in Business Analytics is a collaboration to conduct research and develop new business analytics solutions to help organizations make more informed decisions, solving some of the most challenging problems faced by today's global companies.

Nordic Telco: Analytics Help Reduce Churn and Improve Marketing Campaigns

2013-03-06T06:00:00Z

Read how Accenture helped a Nordic telco use analytics more effectively to reduce customer churn and improve marketing campaigns.

Big Pharma Sales and Marketing Executives Detail Top Strategic Priorities for 2013

2013-03-04T06:00:00Z

Accenture survey reveals the importance of digital, multichannel and analytics capabilities for big pharma sales and marketing executives.

Australian Financial Institution: Analytics Improves Customer Focus

2013-02-28T06:00:00Z

Read how Accenture helped a major Australian financial services firm use analytics to become more customer-focused and thus more competitive.

Analytics Return on Investment in 2013 - Accenture

2013-02-27T06:00:00Z

2013 is the year for analytics maturity. Smart organizations must leverage analytics to gain a competitive advantage through ROI.

Analytics in Action Research: How Organizations Are Measuring Up on the Journey to ROI

2013-02-27T06:00:00Z

Developing a repeatable decision-making process that leverages data and analytical methods should be a high priority for every organization interested in analytics.

Accenture Helps Comptroller of Maryland Generate Revenue for the State Through the Use of Business Intelligence and Analytics

2013-02-22T06:00:00Z

Read how Accenture helped Comptroller of Maryland generate revenue for the State through the use of Business Intelligence and Analytics.

Technology Vision 2013: Design for Analytics—Video

2013-02-21T06:00:00Z

Transform customer data and analytics into new products and business insights.

The Looming Global Analytics Talent Mismatch in Oil and Gas

2013-02-21T06:00:00Z

Oil and gas companies around the world will struggle to find the thousands more analytics scientists, experts and specialists they will need to manage their projects and operations effectively.

Accenture Technology Vision 2013: The Latest IT Trends and Innovations

2013-02-19T06:00:00Z

Read how seven IT trends and innovations will be shaping technology and thus business in the Accenture Technology Vision 2013.

Executive Summary: Selling Through Someone Else

2013-02-19T06:00:00Z

Accenture’s new book Selling Through Someone Else: How to Use Agile Sales Networks and Partners to sell More shows how companies can develop “agile selling” capabilities to help drive high performance.

Don't Let Your Data Keep Secrets

2013-02-12T06:00:00Z

Read Accenture’s summary report on human services analytics and how extracting future-focused insights from data can help human services organizations improve performance.

Accenture Helps Meetic Build a Culture of Analytics to Drive Significant Year-on-Year Growth

2013-02-12T06:00:00Z

Read how Accenture helped Meetic build a culture of analytics and drive year on year growth.

Knowing Beats Guessing: Analytics in Social Services

2013-02-07T06:00:00Z

Read Accenture's report on analytics in social services and learn more about driving new insights from data for better social services outcomes.

Stop Leaving Things to Chance—Video

2013-02-07T06:00:00Z

Watch Accenture video filmed at the 2012 Human Services Summit, and discover the power of prioritizing social service delivery based on data insight through analytics.

What Does Analytics Mean to You?—Video

2013-02-07T06:00:00Z

Watch Accenture’s video about our survey of human services professionals developing a common definition around what analytics is in social services—and what it is not.

Monetizing the Personal Touch: Meeting the Multichannel Marketing Challenge

2013-01-24T06:00:00Z

Survival in the digital era means delivering personalized experiences to all customers, across all channels—every time.

Choosing the Right Path to Improving Claims Systems

2013-01-24T06:00:00Z

Read Accenture’s summary report on improving claims systems and learn more about the tactics insurers can use to respond to emerging trends in the insurance claims function.

Royal Yachting Association: Strategy and Analytics Support

2013-01-18T06:00:00Z

Read how Accenture helped UK Royal Yachting Association use analytics to develop improved race strategies.

ANZ: Asia Pacific Shared Services Center of Excellence for Finance and Accounting Functions

2013-01-15T06:00:00Z

ANZ Asia Pacific Shared Services Center of Excellence for Finance and Accounting Functions...Accenture

Accenture IT Report 2013: Seeing Is Believing

2013-01-15T06:00:00Z

Anywhere, anytime videoconferencing is transforming the way global enterprises work today.

Driving Defense Logistics Productivity Through Predictive Insights

2013-01-08T06:00:00Z

Accenture’s research highlights how optimizing efficiency and effectiveness have significant implications for militaries required to do more than ever with less.

Raising the Stakes: How to Achieve Real-time Customer-centric Demand Forecasting

2012-12-20T06:00:00Z

Advances in customer analytics help businesses gain new insight and flexibility in demand forecasting.

Building the Foundation for Big Data

2012-12-18T06:00:00Z

Read how the advent of Big Data is placing new demands on IT infrastructures—and requiring new ways of thinking.

Gartner Business Intelligence & Analytics Summit 2013

2012-12-18T06:00:00Z

Read what Accenture has planned for the 2013 Gartner Business Intelligence & Analytics Summit.

Serving the Nonstop Customer

2012-12-17T06:00:00Z

A customer’s path to purchase used to be linear. Now the journey is dynamic, accessible and continuous. Marketing executives need a new model that can help them become and remain relevant to their customers in this uncharted environment.

Contextual Retail: Insight at the Point of Action

2012-12-14T06:00:00Z

Read about contextual retail—what it is and why its time has come.

Data Quality: Improving Business Decisions While Addressing a Key Solvency II Requirement

2012-12-05T06:00:00Z

Read Accenture’s report on data quality and learn how insurers can use the data quality of Key Solvency II requirements to unlock real business value.

Accenture Risk Management 2012 Risk Analytics Study: Insights for the Insurance Industry

2012-11-26T06:00:00Z

Accenture surveyed risk professionals to assess the support for, and maturity of, risk analytics technologies, tools, processes and talent within their organizations and across the insurance industry.

Applying Technology Solutions to Underwriting Large Commercial Risks

2012-11-26T06:00:00Z

Commercial underwriting, traditionally a manual process undertaken by experts, can leverage new tools to streamline workflows, automate tasks and reduce expenses, all while improving desired outcomes.

Accenture 2012 Risk Analytics Study: Insights for the Insurance Industry

2012-11-14T06:00:00Z

Read research from Accenture relating to the use of risk analytics in the insurance industry.

Corporate Agility - Marketing Extraordinary Relevance—Podcast

2012-11-07T06:00:00Z

Listen to Accenture’s corporate agility podcast and learn about marketing agility in today’s volatile business environment.

Risk Management: 2012 Risk Analytics Study Insights for the Chemicals Industry

2012-11-06T06:00:00Z

Read Accenture's risk management report and learn how risk analytics can help the chemicals industry optimize their processes and mitigate operational risks.

Fast Retailing, with UNIQLO as its Flagship Brand: Achieving Retail Growth with Business Transformation

2012-11-05T06:00:00Z

Accenture has helped Fast Retailing with business transformation, establishing a unified and global business structure to help achieve its robust retail growth target.

Using Analytics to Improve Outcomes—Video

2012-11-05T06:00:00Z

Watch Accenture video on using analytics and learn how human services analytics can be used to reveal trends as well as drive outcomes and reduce costs.

The Looming Global Analytics Talent Mismatch in Insurance

2012-11-02T05:00:00Z

Advanced analytics provide insurers with powerful new tools for insight-driven decision making. But a looming shortfall of qualified talent presents a major hurdle for carriers to overcome.

Analytics Innovation Center for Oracle: Practical Insights

2012-11-02T05:00:00Z

The Accenture Analytics Innovation Center for Oracle team shares some practical insights into getting better business outcomes from Oracle Business Analytics.

Customs Agency of the Future: Analytics and Technology Solutions for Customs Agencies

2012-11-02T05:00:00Z

Learn how intelligent operations through customs analytics, connectivity enabled by new customs technologies and a competency-driven workforce will empower the Customs Agency of the Future.

Key Defence Challenges in Asia Pacific: Logistics, Technology, Analytics—Video

2012-10-26T05:00:00Z

Listen to our insight and perspective on common issues facing Defence organisations across the Asia-Pacific.

Police Chief Insights into the Role of Technology in Policing

2012-10-25T05:00:00Z

Perspectives from police leaders supports citizen demand for digital channels

Powered by Analytics—Video

2012-10-23T05:00:00Z

Find out how your organization can push performance to the next level through the power of analytics in these highlights from Oracle OpenWorld 2012.

NBN Co: Business Intelligence Capabilities

2012-10-22T05:00:00Z

Read how Accenture and Australia's NBN Co deployed a business intelligence platform for executives and project managers to closely monitor network construction and project finance.

Where Will You Find Your Analytics Talent?

2012-10-15T05:00:00Z

As companies search for top people to staff their moves into analytics, they are encountering a critical mismatch between supply and demand. A number of practical steps can help organizations address what has become a global challenge.

A Vendor with Industry Vision—Leading Analyst Group Evaluates Accenture CAS in a Trade Promotion Management Assessment

2012-10-04T05:00:00Z

Accenture CAS has received a high vendor assessment in the Vendor Panorama for Trade Promotion Management in Consumer Goods report released by Gartner in August 2012.

Accenture Perfect Sales

2012-10-02T05:00:00Z

Accenture Perfect Sales integrates key sales and merchandising capabilities, enabling CPG companies to achieve up to 30 percent improvement in trade performance at the same cost, and providing a new and objective way of measuring and optimizing sales performance within an OPEX service model.

Accenture Perfect Product Delivery

2012-10-02T05:00:00Z

Accenture is ushering in a new era of efficient and effective transportation optimization and management.

Consumer Insight and Analytics

2012-10-02T05:00:00Z

Accenture helps consumer goods companies get the right insights to make informed decisions faster and respond to market demand.

Oracle Exalytics Brings Speed and Unparalleled Flexibility to Business Analytics

2012-10-02T05:00:00Z

Read how Oracle Exalytics can make business analytics faster and more responsive.

Accenture Perfect Promotion

2012-10-02T05:00:00Z

Accenture Perfect Promotion bundles trade promotion management, optimization and pricing capabilities into an integrated service that runs on proven, repeatable processes and scalable technology to help clients increase trade promotion volume and effectiveness with less investment.

Accenture Federal Services: Cut Complexity, Cut Costs

2012-10-02T05:00:00Z

Read Accenture Federal Services’ summary report and learn how our federal analytics helps accelerate cost reductions while meeting agency needs.

Reliance Communications: Analytics-driven Usage and Retention Capability

2012-10-01T05:00:00Z

Learn more about how Accenture helped Reliance Communications achieve high performance through an analytics-driven usage and retention capability.

Federal Analytics and Big Data

2012-09-25T05:00:00Z

Harness Information, Reduce Data Complexity and Drive New Insights with Federal Data Management Solutions

Asia Pacific Airline Company: Data Warehouse and Business Intelligence Solution Implementation

2012-09-24T05:00:00Z

Accenture has designed and implemented a data warehouse and business intelligence reporting solution for a state-owned airline in Asia Pacific.

Research Report: Commercial Analytics in Consumer Goods

2012-09-17T05:00:00Z

Accenture research provides insights for consumer packaged goods (CPG) companies to improve the execution of analytics in their organization for maximum impact.

Government Analytics: What Governments Stand to Gain (or Lose)

2012-09-11T05:00:00Z

Accenture Survey Reveals Agencies That Don’t Understand Government Analytics Could Be Missing Out

Accenture Federal Services: Linking the Supply Chain to Cost Savings

2012-09-07T05:00:00Z

Federal agencies can lower supply chain costs by 8 to 20 percent using leading commercial practices

Reaping the Benefits of Analytics: For Insurers, Six Ways to Make Your Business Intelligence Smarter

2012-08-31T05:00:00Z

Many insurers are still struggling to achieve a 360-degree view of their customers. A primary reason is that senior executives are unaware of the opportunities their business intelligence systems can provide.

Analytics in Hospitality: Driving Actionable Insights

2012-08-22T05:00:00Z

Using analytics in hospitality acts as a technology capability for hoteliers to get the right hotel market analysis.

‘Superstacks,’ Social Media and Analytics Are Key to Building Consumer Electronics Customer Loyalty

2012-08-22T05:00:00Z

Learn how consumer electronics manufacturers (CEM) can increase consumer loyalty to their products and companies through superstack models, social media and analytics.

From Analog to Digital: How to Transform the Business Model

2012-08-21T05:00:00Z

Most consumer-facing businesses are now using digital tools to get closer to customers. Far fewer are close to completing the challenging but essential journey to a holistic, integrated model, with shared assets and platforms, and an overarching digital approach.

Increasing Return On Investment In Automotive Digital Marketing

2012-08-13T05:00:00Z

Three principles that can help automotive digital marketing drive a higher return on investment (RoI).

Increasing Shopper Relevance: Competing with Private Labels and Other Consumer Products

2012-08-06T05:00:00Z

With increasing options and the rise of private labels, competition is fierce in consumer packaged goods (CPG). Increase your shopper relevance to position your company for growth.

Major US Retailer: Improving Forecasting and Replenishment Planning Analytics Capabilities

2012-08-02T05:00:00Z

Accenture helps US retailer improve forecast and replenishment planning to realize US$11 million in cost savings.

Retailers Harness the Power of Private Label Brands

2012-07-24T05:00:00Z

Boosting revenues and responsiveness through effective promotion

Retail: Marketing and Merchandising Services

2012-07-23T05:00:00Z

Accenture’s marketing and merchandising services help retailers gain real-time business insights using technology to deliver a seamless shopping experience.

Healthcare M&A Rethink: Tips For Healthcare Payers Seeking To Maximize M&A Deal Value

2012-07-17T05:00:00Z

Read Accenture's summary report about Healthcare M&A and learn more about tips for healthcare payers seeking to maximize M&A deal value.

Healthcare M&A Rethink: Why Are Healthcare Payers On the Hunt For Healthcare Providers?

2012-07-17T05:00:00Z

Read Accenture's summary report on healthcare M&A and learn why healthcare payers are expanding their M&A focus to healthcare providers.

Healthcare M&A Rethink: Unique Risks of Integrating Health Plans and Hospital Systems

2012-07-17T05:00:00Z

Read Accenture's summary report about Healthcare M&A and learn more about unique risks of integrating health plans and hospital systems.

How Consumer Electronics Manufacturers Can Regain Customer Loyalty

2012-07-13T05:00:00Z

Learn how consumer electronics (CE) manufacturers can build customer loyalty, and why consumers are less loyal to consumer electronics manufacturers than other industries.

How to Make the Consumer Connection—Video

2012-07-10T05:00:00Z

Accenture Dialogue Marketing Services help consumer goods companies understand consumer needs to engage them in relevant and consistent conversations across channels. Watch this video to learn more.

For Process Manufacturers, Analytics-infused Kaizens Deliver Impressive Results in Brief Time Frames

2012-07-10T05:00:00Z

Read Accenture's report on how analytics-infused kaizens deliver impressive results in brief time frames for process manufacturers.

Accenture Federal Services: Predictive Analytics Increases Equipment Reliability, Reduces Cost

2012-07-09T05:00:00Z

Read how Predictive Analytics from Accenture Federal Services helps U.S. military and federal agencies to avoid unplanned breakdowns and reduce overall maintenance costs.

Accenture Federal Services: Rethinking the Federal Supply Chain

2012-07-06T05:00:00Z

Read Accenture Federal Services’ summary report to learn how to apply leading business practices to federal supply chain design to achieve high performance.

The Eureka Moment: Cloud and the Agile Data Center

2012-07-05T05:00:00Z

How the agile data center brings agility and growth.

A Fine-Grained Picture of Viewer Behavior: The Key to Growth for Multiple System Operators

2012-07-04T05:00:00Z

Read Accenture's report on how viewership analytics can help multiple system operators capitalize on the video wave while reducing costs.

Corporate Agility: Six Ways to Make Volatility Your Friend—Podcast

2012-06-29T05:00:00Z

Listen to Accenture's corporate agility podcast exploring global economic volatility, and the opportunities it creates for the companies with the necessary agility.

Accenture 2012 Risk Analytics Study: Insights for the Banking Industry

2012-06-29T05:00:00Z

Read Accenture 2012 Risk Analytics Study which explores the take-up and effectiveness of risk analytics in the banking industry.

Value Chain Transformation for Life Sciences

2012-06-28T05:00:00Z

Accenture examines how life sciences companies can transform their value chains for greater speed, efficiency and product certainty in a volatile market.

Moving From Insights to Action: How Commercial Analytics Can Help Consumer Packaged Goods Companies

2012-06-27T05:00:00Z

Integrated commercial analytics help consumer packaged goods companies grow market share and profit margins.

A Path to Riches: Targeting High-Net-Worth Individuals to Achieve High Performance in Insurance

2012-06-26T05:00:00Z

High-net-worth individuals offer a tremendous opportunity for insurers who know how to find, sell and service this unique clientele.

Using Customs Technology to Move Toward a Knowledge-based Service Culture

2012-06-22T05:00:00Z

Customs technology and analytics can be a catalyst for driving speed, savings and more effective resource management.

Achieving Insight Driven Health

2012-06-21T05:00:00Z

Watch video and learn how Accenture helps healthcare clients worldwide move toward insight driven health for more effective, efficient and affordable healthcare.

Large Brazilian Retailer: Achieving Customer Relevance through Analytics

2012-06-19T05:00:00Z

Accenture helps a large Brazilian retailer achieve high performance through analytics.

Knowing the Customer: Using Analytics to Manage Relationships and Drive Growth

2012-06-19T05:00:00Z

Recent changes in the banking landscape are forcing organizations to re-examine customer relationships and revenue generation. Predictive analytics can play a powerful role in this process.

The Next Digital Wave: Using Social Media to Harness Innovation

2012-06-15T05:00:00Z

The innovation process should be hardwired into social media and digital communication channels, allowing companies to leverage the insights held within employee, consumer and third-party networks.

Customs Technology Can Help Build the Agency of the Future

2012-06-15T05:00:00Z

The right mix of customs technology, analytics and people can shape next-generation customs agencies. Learn the three core components for customs success.

Getting Your Money’s Worth with Analytics

2012-06-08T05:00:00Z

Read Accenture’s research into how the front-runners are using business analytics to achieve competitive advantage.

Banking 2016: Accelerating Growth and Optimizing Costs in Distribution and Marketing

2012-06-06T05:00:00Z

Read this Accenture report to learn how enhanced multichannel experiences, social media interactions and mobile technology can enable banks to achieve success—today and in the future.

Mission-Critical: Gaining Analytics Competence and a Competitive Edge

2012-06-05T05:00:00Z

Discover important considerations for companies on a journey toward obtaining their own marketing analytics capabilities.

The New Customer Equation: Why Loyalty Isn’t Enough in the Digital Age

2012-06-05T05:00:00Z

To change the equation on customer loyalty, tipping the scales back from buyer to seller, companies need to break the one-size-fits-all sales cycle.

Achieving Relevance at Scale Through Analytics Podcast

2012-06-01T05:00:00Z

Hear how consumer analytics can drive relevant marketing experiences at every touch point in this Accenture High Performance Business Podcast.

Causal-Based Forecasting: Relevance Behind the Screens – Interactive Marketing

2012-06-01T05:00:00Z

Causal-based forecasting methods are increasingly important—driving customer relevance by ensuring better back-end processes.

Accenture Library for Financial Services

2012-05-29T05:00:00Z

Download the free Accenture Banking App for iPad and iPhone for the latest in research and insights in the banking industry.

Skandia Team GBR: Performance Management for Medal Glory

2012-05-21T05:00:00Z

Read how Accenture helped Skandia Team GBR leverage the enterprise performance management techniques to improve its strategic decision-making.

BPO Analytics: Utilizing Analytics to Maximize Business Outcomes

2012-05-21T05:00:00Z

As business process outsourcing (BPO) matures, companies are forming collaborative partnerships with their outsourcing providers to use analytics to improve business outcomes.

Business Implications of Technology Trends: Data Culture

2012-05-16T05:00:00Z

Read Accenture's Technology Vision about business implications of emerging data culture on enterprises, government agencies, and other organizations in the next three to five years.

Protecting the Customer: Fighting Bank Fraud in a New Environment

2012-05-09T05:00:00Z

Technological and demographic changes are creating new fraud challenges for banks.

Next-Generation Customer Analytics and Big Data: Winning the Intensifying Battle for Customers in the Communications Industry

2012-05-01T05:00:00Z

Next-generation customer analytics enable mobile carriers to make sense of—and profit from—a treasure trove of big data.

Social Media Strategy in an Always-on, Always-connected World Podcast

2012-05-01T05:00:00Z

In this podcast, learn how marketers can leverage social media strategy to create relevant brand experiences that attract and engage consumers.

Building Customer Loyalty through Analytics in the Communications Industry: Getting Beyond "Nice to Meet You"

2012-04-30T05:00:00Z

This Accenture report discusses how to reduce customer churn rate and build customer loyalty through analytics in the communications industry.

How Big Data Can Fuel Bigger Growth Podcast

2012-04-27T05:00:00Z

In this High Performance Business Podcast, hear how big data – the massive amounts of analytics data companies collect – can power a new information services growth engine.

Rio de Janeiro: Faster Delivery of Municipal Services

2012-04-25T05:00:00Z

Accenture helped Brazil’s second-largest city implement a single number for all municipal requests.

Turning the Tide: How Europe can Rebuild Skills and Generate Growth

2012-04-25T05:00:00Z

In partnership with the Federation of Enterprises in Belgium, Accenture conducted a major study on the skills and human capital challenges facing Europe.

Accenture: Portal

2012-04-24T05:00:00Z

A personal window on Accenture’s world.

The Social Advisor: Using Social Media Effectively in Wealth Management

2012-04-18T05:00:00Z

Read Accenture’s summary report examining how wealth management advisors and agents can use social media effectively to acquire and retain customers.

New Realities, New Approaches: The Client-Advisor Relationship in Wealth Management

2012-04-05T05:00:00Z

Accenture examines how changes in client expectations and the competitive landscape are forcing wealth management companies to rethink their relationships with clients and their own advisors.

Data Analytics for Postal Organizations

2012-04-03T05:00:00Z

Capitalizing on their hidden assets will be key to postal organizations’ long-term success.

Accenture Payment Recovery and Analytics in the Federal Government

2012-04-02T05:00:00Z

Read how Accenture's payment recovery and analytics help federal organizations recover erroneous payments which can result from human error, systems integration issues.

Getting it Right the First Time

2012-04-02T05:00:00Z

Read Accenture’s report on how innovative, advanced analytics and simulation approach, defense and government organizations can take supply chain system performance to the next level.

From High Risk to High Reward

2012-04-02T05:00:00Z

Read Accenture's report about how federal procurement organizations can avoid high-risk procurements with an advanced analytics solution.

Airport Analytics

2012-03-29T05:00:00Z

Read Accenture's report on Airport Analytics and learn about three steps to reap the rewards from employing analytics in the airport industry.

How Analytics is Driving a New Generation of BPO Solutions in the Health Industry

2012-03-29T05:00:00Z

Read Accenture insights on how health organizations are requiring business-outcome driven analytics results from their BPO partnerships to best optimize their health enterprise.

Towards Stronger Online Governance: The Accenture Digital Diagnostic Scan 2011

2012-03-28T05:00:00Z

Accenture analyzed more than 35,000 Web pages from 35 European banks and insurers, revealing an alarming “governance gap” in adherence to fundamental security principles and technical standards.

Got the R Factor? Digital Marketing in the Era of Consumer Relevance

2012-03-27T05:00:00Z

Driving breakthrough performance in the Era of Relevance

UK Motor Insurance: At the Crossroads? Why Business As Usual is Not an Option

2012-03-26T05:00:00Z

The UK motor insurance market is facing extremely challenging profitability, intense regulatory scrutiny and changing distribution channels, technology and consumer behavior. To survive, the status quo is not an option.

Digital by the Numbers – Video

2012-03-15T05:00:00Z

This video by Accenture Interactive is a testimonial of how Accenture is helping clients around the globe achieve superior marketing performance through digital marketing, analytics and technology services.

Achieving Relevance at Scale Through Analytics

2012-03-15T05:00:00Z

Rethinking the conventional in consumer analytics

How to Make Your Company Think Like a Customer

2012-03-12T05:00:00Z

Customers today expect an imaginative, high-quality experience in a multichannel environment. Regard this as an opportunity: Your company can leverage new strategies and technologies to create operations capable of making good on your customer-centric promise and growing your business.

Social Media: Enabling Relevance at Scale

2012-03-12T05:00:00Z

Enabling relevance at scale in an always-on, always-connected world

Next-Generation Asset Management: Make Improved Decisions through Advanced Approaches to Transmission and Distribution Asset Analytics

2012-03-12T05:00:00Z

Read Accenture's report about next-generation asset management and learn how to make improved decisions through advance approaches to transmission and distribution asset analytics.

Analytics is Challenging the Status Quo in Human Services

2012-02-24T06:00:00Z

Human services organizations are using analytics to drive new business results and better benefits delivery.

Banking Technology Vision: Technology Waves That Are Reshaping the Banking Landscape

2012-02-24T06:00:00Z

Accenture has studied how technology and business trends are converging—and what that means for banks. Read this report to learn about the technology waves that are shaping the banking landscape.

Predictive Analytics and Its Effect on Enterprise Performance Management—Podcast

2012-02-20T06:00:00Z

Listen to Accenture’s podcast about predictive analytics and the challenge to enhanced enterprise performance management.

Analytics: The Secret Weapon for Retaining Customers During and After a Merger

2012-02-17T06:00:00Z

Read Accenture’s research on how analytics can help companies to combat customer dissatisfaction and retain customers during and after a merger.

How Analytics Is Driving a New Generation of BPO Solutions in the Health Industry

2012-02-16T06:00:00Z

A new generation of analytics-based BPO solutions is helping companies in the health industry generate higher-impact business outcomes.

Blurring Borders: Customer Segmentation and Global Growth Podcast

2012-02-11T06:00:00Z

In this High Performance Business podcast, we discuss how some of the world’s largest corporations are achieving global growth through customer segmentation.

Are Your Consumer Packaged Goods (CPG) Brands Maximizing the Return on Your Digital Investment?

2012-01-29T06:00:00Z

Accenture, comScore, and dunnhumbyUSA study shows direct correlation between CPG brand website usage and in-store purchase behavior.

Business Intelligence Is Going Mobile: Are You Ready?

2012-01-27T06:00:00Z

As business intelligence goes mobile, organizations in all industries will gain critical new opportunities—as well as encounter daunting new challenges.

Anoop Sagoo Provides Expert Perspective in a Series of “Outlook 2012” in Global Services . . .

2012-01-27T06:00:00Z

High-performing clients benefit from fourth-generation BPO partnerships that employ analytics, industry expertise and innovation to drive business value. Read more about the outlook for BPO in 2012.

Accenture Technology Vision 2012: Emerging Technology Trends for IT Leaders

2012-01-13T06:00:00Z

Read the Accenture Technology Vision 2012 for the emerging technology trends that will shape business this year.

Home and Personal Care Company: Optimizes Product Portfolio and Realizes Significant Profit Improvement—Project Snapshot

2012-01-01T06:00:00Z

In the highly competitive market for home and personal care products, one leading company recognized the need to reduce its product assortment by up to 50 percent in the next year.

CPG Manufacturer: Aligns Assortment Planning with Consumer Preferences—Project Snapshot

2012-01-01T06:00:00Z

This major North American consumer packaged goods manufacturer sought to optimize product allocation and evaluation as well as maximize the potential for capturing demand transfer across products.

Warner Bros.: The Future of Digital Asset Management in the Media and Entertainment Business

2012-01-01T06:00:00Z

Warner Bros. transformed its digital asset management system, turning its digital supply chain into a digital content ecosystem, with the help of Accenture.

Centers for Medicare & Medicaid Services: Accenture Digital Diagnostics

2012-01-01T06:00:00Z

Read Accenture's case study on how the Centers for Medicare & Medicaid Services used Accenture Digital Diagnostics Engine (ADDE) to improve compliance.

Fortune 500 Department Store Chain: Diagnoses and Improves Organic Search Ranking—Project Snapshot

2012-01-01T06:00:00Z

Accenture software helped Fortune 500 department store improve its organic search performance of Web properties and ongoing compliance monitoring.

Retail Pricing is About to Get Personal

2011-12-28T06:00:00Z

The day is coming when retailers will have to optimize prices at the individual customer level, on the fly and in full view of everyone.

Revenue Analytics: How to Stop Non-Compliance Before It Happens

2011-12-08T06:00:00Z

Read how Accenture Analytics Compliance Framework is raising the performance of revenue agencies to the next level using predictive analytics.

How Big Data Can Fuel Bigger Growth

2011-12-05T06:00:00Z

In the right hands and handled strategically, the massive amounts of information companies collect today - Big Data - can become a valuable new asset. Players seeking additional organic revenue streams should consider tapping their data trove to power a new information services growth engine.

Sony Electronics: Revenue Boost with MROI Modeling—Project Snapshot

2011-12-01T06:00:00Z

Accenture uses Agile Marketing Analytics Platform and MROI modeling at Sony Electronics to identify more than 14 percent increase in incremental revenue.

Going for Growth: How the Pharmaceutical Industry Must Balance Cost and Price to Drive High Performance in a Recovering Global Economy

2011-11-25T06:00:00Z

Read Accenture’s research about how pharmaceutical companies are striking the cost/price balance to reignite growth.

Insurance | Reigniting Business Growth in Insurance through Relevant Digital Consumer Interactions

2011-11-25T06:00:00Z

Consumers are using the Internet to research and purchase their insurance. This trend provides forward-thinking carriers with tremendous growth opportunities, if they can drive the right consumers to the right offerings.

Improving Public Services in India with Cloud, Mobility and Analytics

2011-11-17T06:00:00Z

Watch Accenture’s video to learn how cloud computing, mobility and data analysis will help the Indian Government to improve public service in India.

In-Memory: The Path to Making Better Decisions More Quickly Through Analytics

2011-10-27T05:00:00Z

Read Accenture’s article about how in-memory data warehousing can help improve the usefulness of analytics.

Customer–Centricity: The Key to Differentiation and Growth in Property and Casualty Insurance

2011-10-21T05:00:00Z

This whitepaper presents the findings of Accenture’s Consumer-Driven Innovation executives survey, with particular reference to property and casualty insurance results.

Customer–Centricity: The Key to Differentiation and Growth in the Life Insurance Industry

2011-10-21T05:00:00Z

This whitepaper presents the findings of Accenture’s Consumer-Driven Innovation executives survey, with particular reference to the Life insurance results

Technology Vision for Insurance 2011

2011-10-19T05:00:00Z

In this white paper, Accenture identifies the technology trends that will be critical for high performance insurers to consider in the years ahead.

Making Social Media Pay - Rethinking Social Media’s Potential to Bolster B2B Interactions, Customer Loyalty, Revenues and Brand Reputation

2011-10-19T05:00:00Z

Read Accenture’s research about social media’s potential for B2B companies and how forward thinking companies can drive greater value from their social media investments.

Henry Ford Health System: Accountable Care Organization

2011-10-18T05:00:00Z

Accenture worked with Henry Ford Health System to help implement an accountable care organization that aims to transform care delivery

Global Retailer: Customer Analytics Capabilities

2011-09-29T05:00:00Z

Accenture helps a global retailer achieve high performance by deploying advanced customer analytics capabilities.

Maximizing Customer Retention: A Strategic Approach to Effective Churn Management

2011-09-27T05:00:00Z

Read Accenture’s research on Maximizing Customer Retention and why minimizing customer churn is so important—and how to create an effective Churn Management.

Bringing Science to Selling: What Every Chief Sales Officer Should Know About Sales Analytics

2011-09-22T05:00:00Z

Accenture shows how using sales analytics can help complement the intuition, judgment and skills of sales executives to create a more effective sales organization.

High Performance through Cost Accounting: Confronting a New World of Higher Production Costs and Greater Volatility

2011-09-13T05:00:00Z

Read Accenture’s research on how to improve cost accounting and inventory valuation function that will help companies enhance predictability and control over profitable growth.

Do You Know What Your Small Business Customers Want?

2011-08-30T05:00:00Z

Read how SMB analytics and segmentation can be used to help companies find new customers in this hard-to-reach market.

Smart Grid: How Theft Analytics Helps Utilities Protect Assets

2011-08-29T05:00:00Z

Read Accenture’s research on leveraging smart grid deployments to prevent electricity theft and enhance revenue protection.

Is Your Supply Chain Talent Ready for Growth?

2011-08-29T05:00:00Z

Read Accenture’s Geoff Deines' article analyzing what companies need to do to empower their supply chain workforces and to excel in the hypercompetitive global environment.

Smarter On-boarding: The Key to Higher Client Retention and Cross-sell

2011-08-20T05:00:00Z

In the current demanding environment, banks need to win new customers and seek – and realize – recurring fee-based revenues from existing clients by focusing on their client service strategy.

Deeper in the Value Chain

2011-08-19T05:00:00Z

Early generations of business process outsourcing services have now matured in terms of the added value they bring to companies. Outsourcing providers are now looking to use their broad industry knowledge and analytics-based insights to help their clients tap deeper levels of innovation and value.

Essentials for Excelling with Analytics

2011-08-17T05:00:00Z

Accenture’s research on data analytics and our solutions help companies leverage the power of data information management to drive high performance.

From Complexity to Cost and Performance Optimization: Department of Defense Distribution Network

2011-08-17T05:00:00Z

Read Accenture’s thinking on how the US Department of Defense can employ advanced analytics to transform its end-to-end distribution network.

Global Business Air Carrier: Analytics Initiative

2011-08-10T05:00:00Z

Read how Accenture helped a global air carrier and logistics company to use logistics analytics to achieve high performance.

Going for Growth: The Role of Price and Cost in Driving High Performance in a Volatile Global Economy

2011-08-03T05:00:00Z

Read how Accenture’s research explores the role of price and cost optimization as growth returns to the agenda in a Volatile Global Economy.

Accenture 2011 Global Risk Management Study: Life Sciences Industry Report

2011-07-05T05:00:00Z

According to life sciences respondents to the Accenture 2011 Global Risk Management Study, life sciences companies understand the key factors for turning risk management into a competitive differentiator.

Accenture 2011 Global Risk Management Study: Utilities Industry Report

2011-07-05T05:00:00Z

The Accenture 2011 Global Risk Management Study: Utilities Industry Report on risk management.

Accenture 2011 Global Risk Management Study: Insurance Industry Report

2011-07-04T05:00:00Z

The Accenture 2011 Global Risk Management Study: Insurance Industry Report on risk management.

Accenture 2011 Global Risk Management Study: Banking Industry Report

2011-06-30T05:00:00Z

The Accenture 2011 Global Risk Management Study: Banking Industry Report is an analysis of the study data in the banking industry.

Using Predictive Analytics to Combat Claims Fraud Podcast

2011-06-30T05:00:00Z

Listen to Accenture Podcast on how Predictive analytics can help insurers identify and prevent claims fraud.

High Performance Powered by Analytics

2011-06-21T05:00:00Z

Watch the Accenture analytics video about how we help organizations turn data into actionable insights to deliver high performance.

Prescription for Change

2011-06-20T05:00:00Z

A new information value chain—built on evidence-based insights—is emerging that could reconcile the divergent interests within the US healthcare industry. The ultimate beneficiary: the patient.

The Allure of Pricing Predictively

2011-06-13T05:00:00Z

Pricing activities are getting fresh attention from senior executives. Realizing that analyses of past performance are no longer enough to outrun competitors, more and more business leaders are investing in sophisticated predictive analytics to drive tomorrow’s pricing models with facts rather than hunches.

Leading US Pharmacy Retailer: Driving Sales and Customer Loyalty Through Customer Insight

2011-06-01T05:00:00Z

Accenture helped a leading US pharmacy retailer build an innovative customer analytics capability that provides business users and suppliers with detailed customer insights.

Melding Marketing and IT: Are You Ready for the Digital Revolution?

2011-05-23T05:00:00Z

The ultimate promise of digital and interactive channels is personalization: bringing timely and relevant offerings to customers wherever they are, at that moment when opportunity and interest translate into a sale.

Why Leadership and Culture Matter in Analytics

2011-05-20T05:00:00Z

Read more about how Accenture can help clients to implement an Analytics Culture and develop analytics leaders to help companies achieve high performance.

The Next-Generation Insurance Contact Center: Driving Efficient Growth

2011-05-18T05:00:00Z

Carriers that establish contact centers as a key part of a comprehensive distribution strategy can drive growth, provide differentiated customer experiences and, ultimately, achieve high performance.

Using Analytics to Turbocharge Performance in Automotive Marketing and Warranty Design

2011-05-17T05:00:00Z

Read more about Accenture’s study outlining how clients can transform their automotive marketing and warranty design efforts and achieve high performance.

Analytics Culture: The Secret to Success

2011-04-27T05:00:00Z

Despite the buzz, many companies are not reaping the business benefits of analytics. The reason, says Accenture, is that they lack an effective analytics culture.

What the C-suite Should Know About Analytics

2011-04-26T05:00:00Z

Analytics is a transformational phenomenon that will fundamentally change how business discourse will be conducted and decisions will be made.

Getting Serious About Analytics: Better Insights, Better Outcomes

2011-04-26T05:00:00Z

Most businesses generate a lot of data, but relatively few use it effectively to create competitive advantage and enable high performance.

Public Sector Analytics Maturity Assessment Survey

2011-04-11T05:00:00Z

Public Sector Analytics Maturity Assessment Survey for government organizations assess their analytic maturity

Boosting Relevance and Returns: Improving the Digital Channel in Banking

2011-04-07T05:00:00Z

As consumer interest in the digital channel continues to grow, banks must stretch tight marketing budgets even further. How can you determine which media mix offers the biggest bang for your buck?

Medical Imaging: Tips for Managing Costs and Improving Patient Care through Health Analytics

2011-03-31T05:00:00Z

Read about Accenture research on Healthcare Analytics and learn about the tips for managing costs and improving patient care through health analytics.

How Successful is Your Campaign and Promotion Management?

2011-03-25T05:00:00Z

Read about Accenture research on the best practices in campaign management to help increase marketing ROI and what leading companies are doing to optimize campaign management.

Beyond Business Intelligence: From What’s Now to What’s Next

2011-03-18T05:00:00Z

Learn how government agencies are using predictive analytics to improve service delivery.

Joining the Dots: Developing a Coordinated, Strategic Approach to Fraud and Financial Crime

2011-03-07T06:00:00Z

Accenture identifies three foundations to the financial institutions’ fight against rampant fraud and financial crime.

Back to the Future: Customer-Infused Retailing – Interactive Marketing

2011-01-12T06:00:00Z

In 1950, Popular Mechanics magazine printed an article, “Miracles You’ll See in the Next Fifty Years.” In it, predictions were made about the year 2000.

Competing on Talent Analytics

2011-01-10T06:00:00Z

In this article, Thomas H. Davenport, Jeanne Harris and Jeremy Shapiro, Harvard Business Review, examine the increasing use that leading companies are making of analytics.

Ten Leading Practices for Smart Grid Analytics

2011-01-01T06:00:00Z

As utilities move to deploy and operate smart grids, they face the prospect of making substantial investments in new technologies and devices without the certainty of either return levels or business benefits.

Large Global Life Sciences Company: Centralized Digital Services

2011-01-01T06:00:00Z

Read how Accenture helped a major global life sciences company in building a global digital operating model featuring centralized digital services.

Leading Consumer Goods Company: Commercial Services and Analytics—Project Snapshot

2011-01-01T06:00:00Z

Accenture is helping a leading consumer goods company in Italy improve its performance through commercial services and analytics.

Leading Global Consumer Goods Company: Global Media Audit and Reporting—Project Snapshot

2011-01-01T06:00:00Z

Accenture is working with a leading consumer goods company to improve performance through global media audit and reporting optimization.

Independence Blue Cross: Enterprise-Wide Cost Reduction Program

2011-01-01T06:00:00Z

Read how Accenture is helping Independence Blue Cross by a strategic sourcing cost reduction program and help reduce administrative costs by 25 percent.

Leading Global Health Care Company: Managed Service Analytics—Project Snapshot

2011-01-01T06:00:00Z

In a five-year agreement, Accenture is providing analytics services to the consumer health division of a leading global health care company.

Global Pharmaceutical Company: Multi-channel Management

2011-01-01T06:00:00Z

Accenture helps a top 10 global pharmaceutical company harness the power of the multi-channel customer experience.

The Point: Predicting the Future - Analytics in Financial Services Podcast

2010-12-15T06:00:00Z

Why next-stage analytics will be a difference maker in financial services

Pricing Excellence in Financial Services: A Key Component of High Performance

2010-12-07T06:00:00Z

Read about Accenture research on the five key elements of pricing excellence in financial services and a three-phase approach to reaching it.

Using Analytics to Turbocharge Performance in Automotive Marketing and Incentive Design

2010-11-18T06:00:00Z

Using sophisticated analytics, customer behavior can be measured to help with automotive marketing and incentive design.

Message for Health CIOs: Quicken EMR Pace to Capture, Manage Data That Drives Business Value

2010-11-08T06:00:00Z

Healthcare sector CIOs need to pick up the pace if they’re going to successfully capture and manage the kinds of data that truly drive business value.

Will Marketing Get the Message?

2010-11-01T05:00:00Z

In a growing number of organizations, marketing is assuming a commanding new role—not only executing strategy but increasingly shaping it as well. As these leading growth companies redefine the marketing function, they are focusing on four key areas of competency.

Hot Trends and Future Innovations in Analytics for Consumer-Facing and Manufacturing Organizations

2010-10-25T05:00:00Z

In this podcast, Jeanne Harris, executive research fellow and director of research at the Accenture Institute for High Performance and co-author of Analytics at Work, talks with John Hagerty, research VP at Gartner.

Test Your Organization’s Analytics Maturity

2010-10-12T05:00:00Z

It is becoming clearer that an organization’s ability to achieve high performance in today’s shifting, competitive business landscape will be largely dependent on its ability to get the right information to the right person at the right time.

Experience the Future With the Accenture Analytics Innovation Center for Oracle—Video

2010-10-10T05:00:00Z

Read how the Accenture Analytics Innovation Center for Oracle can help improve decision-making.

Making the Right Bets: How to Identify Pharmaceutical Deals Worth Doing

2010-10-02T05:00:00Z

Accenture has compiled the pharmaceutical industry’s first statistically rigorous study offering new insights on licensing and business development that can increase a pharmaceutical company’s competitive power.

Use Analytics Data to Fuel New Product Development and Service Innovations

2010-10-01T05:00:00Z

BPO Analytics builds on the extensive and high-quality data generated as part of a BPO relationship, enabling companies to achieve higher levels of analytical sophistication.

Enabling High Performance in the Capital Markets Industry through Business Analytics: Part One

2010-10-01T05:00:00Z

Financial institutions are rich in data, but is your organization set up to take full advantage of the information at its disposal? Advanced business analytics could be your key to better decisions.

Enabling High Performance in the Capital Markets Industry through Business Analytics: Part Two

2010-10-01T05:00:00Z

Business analytics have traditionally been used for strategic planning.

Large Property and Casualty Insurer: Business Intelligence

2010-09-22T05:00:00Z

Accenture helped a large US property and casualty insurer develop robust business intelligence capabilities to achieve high performance.

Achieving High Performance in Banking: Harnessing the Power of the Online Channel

2010-08-13T05:00:00Z

Online channels offer substantial potential for banks to develop deeper insights into their customers—creating tailored offerings that yield long-term, profitable relationships.

Achieving High Performance in Pharmaceuticals through Supply Chain Analytics

2010-07-21T05:00:00Z

The study’s findings provide several important observations on the pharmaceutical industry’s analytical prowess, and offer several suggestions for improvement.

Customer Analytics: Cutting a New Path to Growth and High Performance

2010-07-21T05:00:00Z

Customer-centricity is an increasingly important requirement for competitive advantage and, ultimately, high performance.

A Workforce of One

2010-06-22T05:00:00Z

New research shows that when it comes to managing talent, one size no longer fits all. To be competitive as the economy regains its footing and to maximize the performance of a workforce, companies need to understand and respond to the diverse needs of individual employees.

IDC Event Flash: Accenture Completes Analytics Acquisition, Pushes Deeper into Digital Marketing

2010-06-17T05:00:00Z

Through its acquisition of CadenceQuest, Accenture Interactive is even better positioned to lead the digital marketing space.

How to Turn Data into a Strategic Asset

2010-06-08T05:00:00Z

Companies across a wide range of industries are learning that the sophisticated use of information found within their own organizations is critical to achieving high performance. Here’s a five-step model for putting analytics at the center of your decision making.

The State of Analytics Today for Consumer-Facing and Manufacturing Organizations: 2010 and Beyond

2010-06-01T05:00:00Z

Marketing Transformation—An Introduction from Nick Smith, Global Managing Director

2010-04-16T05:00:00Z

In this video, Nick Smith, global managing director-Marketing Transformation Solutions, Accenture, looks at the future of marketing.

Thinking Strategically About the Interactive Advertising Industry

2010-04-12T05:00:00Z

The Interactive Advertising Bureau (IAB) and Accenture look to the future.

How Chief Marketing Officers Can Drive a New Growth Agenda

2010-03-01T06:00:00Z

In an uncertain business environment, every business decision must be made with the customer in mind. Marketing must help shape strategy, not just execute it.

How to Energize Your Digital Revenues

2010-02-01T06:00:00Z

While the digital era presents significant opportunities, it also poses serious threats for companies that remain mired in an analog mindset. The winners will be those that develop relationships with customers from the earliest points in the buying cycle.

Human Capital Analytics

2010-01-25T06:00:00Z

Generating Insights to Meet Complex Workforce, HR and Business Challenges on the Journey to High Performance

Talent Managers: Use Employee Data to Make Better Decisions and Improve Performance

2010-01-04T06:00:00Z

Human resources departments gather terabytes of data each year about people and performance.

Procter & Gamble: Enterprise Information Management

2010-01-01T06:00:00Z

Accenture is providing application management and development services to help revamp and rationalize the company’s enterprise information system called “decision cockpits.”

United States—Centers for Medicare & Medicaid Services: Accenture Digital Diagnostics Engine

2010-01-01T06:00:00Z

Accenture Digital Diagnostics Engine helped Centers for Medicare & Medicaid Services (CMS) to scan and review the websites of their Medicare contractors.

Using Analytics to Generate Insight into Your Workforce and Organization

2009-11-10T06:00:00Z

Analytics can improve workforce planning, align the organization with business strategy and derive better business value from workforce talent.

The Customer Code: Translating Insights into Action, Right Here, Right Now

2009-11-07T06:00:00Z

Customers are smarter today than ever in getting what they want. Retailers need to stay smart to catch-up and fulfill their customers’ interests.

Analytics at Work: Smarter Decisions, Better Results

2009-10-13T05:00:00Z

There has been a lot in the news about the faltering economy and the result of a series of spectacularly bad decisions and unreasoned assumptions made by executives in the financial services industry.

A New View of What is Possible for Health Care Payers

2009-10-08T05:00:00Z

More payers are beginning to use analytics that make extensive use of data, statistical and quantitative analysis, and predictive models to drive better fact-based decision making and more effective actions.

Clinical Trial Management: Enabling Operational Efficiency

2008-12-09T06:00:00Z

Read more about Accenture’s view of macro and micro trends in the biopharmaceutical industry and how these will help drive faster technology adoption.

Optimize your Product Portfolio to Appeal to Customer Preferences -- Summary

2008-10-30T05:00:00Z

Focus on building portfolios distinctive enough to meet customer expectations and build revenue.

The Capabilities to Drive High Performance in the Digital Advertising Industry

2008-10-10T05:00:00Z

The Accenture 2008 Global Digital Advertising Study analyzed the capabilities needed to achieve high performance in the age of digital advertising.

The Point: How Performance Analytics Can Change the Game in Banking

2008-09-08T05:00:00Z

Recent events in the credit markets, including sudden and massive write-offs by major financial institutions, have focused attention on the need for better information about the true performance of financial institutions—what risks they are facing and what returns they expect.

Public Service Business Intelligence Services and Solutions

2008-05-16T05:00:00Z

Accenture helps public service organizations use business intelligence (BI) and data analytics to improve service and efficiency among constituents.

Analytics: See the Opportunity — But Don't Ignore the Pitfalls

2008-05-07T05:00:00Z

In Sports or in Business, Analytics for the Win

2008-03-25T05:00:00Z

When France lost soccer's 2006 World Cup to Italy, many fans blamed French superstar Zidane, red-carded off the pitch for head-butting an Italian player.

ABN AMRO: Digital Optimization

2008-01-01T06:00:00Z

Accenture Digital Optimization utilized multivariate testing to help ABN AMRO discover and focus on the experiences that meet customer needs and intentions.

Royal Shakespeare Company: Analytics, Segmentation and Targeted Marketing

1900-01-01T06:00:00Z

Accenture played a key role in boosting the Royal Shakespeare Company's marketing productivity and helped pave a course for high performance.

The Analytics Journey to ROI - Accenture

1900-01-01T06:00:00Z

Click here to Explore the Analytics Journey

Insight Driven Health for Healthcare Providers

1900-01-01T06:00:00Z

Helping deliver a higher standard of care at lower costs

The Accenture Business Intelligence Solution for Insurance

1900-01-01T06:00:00Z

Every day, senior executives in the insurance industry must make complex, business-critical decisions that take into account a wide array of performance metrics and market intelligence.

Global Supply Chain Management for the Aerospace and Defense Industry

1900-01-01T06:00:00Z

The aerospace and defense supply chain is no longer bounded by the manufacturing line and the spare parts warehouse.

Analytics-based Sales Transformation

1900-01-01T06:00:00Z

Clearly, an effective sales force is an essential contributor to the sustained profitability associated with high performance. And yet a high proportion of sales forces are ineffective.

Eskom: Human Capital Investments

1900-01-01T06:00:00Z

Accenture helped Eskom gather necessary data about the human capital investments that would be most conducive to high performance.

Business Intelligence for the Communications Industry

1900-01-01T06:00:00Z

Pre-integrated business intelligence, analytics and advanced data warehousing assets can give companies a 360-degree view of the enterprise and customer base.

Accenture Distribution and Marketing Services

1900-01-01T06:00:00Z

Competition, regulatory requirements and customer demands are putting the pressure on banks. Accenture’s capabilities and offerings in four key areas can help banks achieve high performance.

Helsana: Claims Data Management Solution

1900-01-01T06:00:00Z

Accenture helped a major Swiss health payer to create a new data warehouse, improve data management and establish a business intelligence unit.

Analytics: Services Overview

1900-01-01T06:00:00Z

In this elastic world, high performance hinges on the ability to gain insights from data. Informed executives make more insightful decisions that deliver improved business outcomes across the enterprise.

Accenture Distribution and Marketing Services: Growth and Innovation

1900-01-01T06:00:00Z

Banks can lower costs and enable growth through service model innovation—especially when applied in concert with sophisticated marketing, analytics and integrated multichannel distribution.

Accenture Distribution and Marketing Services: Insights and Analytics

1900-01-01T06:00:00Z

In an increasingly competitive market, banks that can transform vast amounts of data into valuable information can help generate sales and create differentiated customer experiences.

Customer Service Transformation

1900-01-01T06:00:00Z

Accenture works with clients to redefine customer service as part of an overall strategy to achieve high performance.

Technology Services for Human Capital Management: Service Overview

1900-01-01T06:00:00Z

Accenture helps companies and governments become talent-powered organizations, equipped to achieve high performance.

New York City: Integrated Health and Human Services Delivery

1900-01-01T06:00:00Z

Accenture helped implement a sophisticated integration platform revolutionizing how NYC’s health and human services agencies manage and deliver citizen services.

Software and Services for the Freight and Logistics Industry—Ocean Transportation

1900-01-01T06:00:00Z

Helping ocean transportation organizations achieve high performance

Accenture Analytics Innovation Center in Barcelona

1900-01-01T06:00:00Z

The Accenture Analytics Innovation Center, Barcelona, provides a showcase for Accenture’s sophisticated analytics solutions.

Marketing Analytics: Services Overview

1900-01-01T06:00:00Z

The Marketing Analytics group at Accenture helps companies harness their digital marketing data to drive insights that convert into better customer experiences at scale.

Accenture CAS Retail Execution—Building Brand Loyalty to Help Consumer Goods Companies Achieve High Performance

1900-01-01T06:00:00Z

Read about Accenture CAS Retail Execution and learn how building brand loyalty helps consumer goods companies achieve high performance.

Revenue Analytics and Business Intelligence

1900-01-01T06:00:00Z

Revenue agencies look to Accenture to achieve outcomes from revenue analytics and business intelligence.

Tata Motors: Achieving High Performance Through Sales Transformation

1900-01-01T06:00:00Z

Read how Accenture helped Tata Motors launch a comprehensive sales transformation effort, boosting sales of its ACE vehicle in four Indian states.

Achieving High Performance with Accenture Analytics

1900-01-01T06:00:00Z

Enterprises across industries and public services are competing more and more on how they use analytics to achieve high performance.

Organization Effectiveness for Analytics

1900-01-01T06:00:00Z

As organizations continue to gather a range of data and information at speed, they quickly realize that a focus on data, methods and technology alone does not magically create insights that lead to success.

Accenture Customer Insight

1900-01-01T06:00:00Z

Accenture Customer Insight is the intuitive business intelligence solution to understanding customer behavior and the foundation to becoming a customer-infused company.

Forecast Optimization for Consumer Packaged Goods Companies

1900-01-01T06:00:00Z

Accenture’s forecast optimization solution helps consumer packaged goods companies overcome the challenge of predicting consumer demand for their products to drive category and sales growth.

Accenture CAS—The Leading Integrated Sales Platform for the Consumer Goods Industry

1900-01-01T06:00:00Z

Read how Accenture CAS is a powerful, integrated sales platform that helps consumer goods companies to deliver products to market faster at lower cost.

Digital Sales Aids: From Sales Tool to Sales Engine

1900-01-01T06:00:00Z

Life sciences organizations are continuously seeking to improve customer interactions, brand loyalty and top-line sales.

The Accenture Organization Value Analysis for Analytics

1900-01-01T06:00:00Z

Learn about the Accenture Organization Value Analysis for Analytics that can help organizations improve and enhance the chances of success for any new analytics-related initiative.

Accenture Interactive: Integrated Digital Marketing for Insurers

1900-01-01T06:00:00Z

The digital world offers insurers many ways to reach and serve their customers. Opportunities for innovation will emerge as the number of devices increases and the culture of interactivity grows.

French National Railway Company: Customer Relationship Management

1900-01-01T06:00:00Z

Accenture helps transform the passenger branch of French National Railway Company, SNCF, into a profitable business through CRM.

The Journey to Analytics ROI Event

Accenture is pleased to host a half day event, Your Journey to Analytics ROI Starts Here.

Accenture Health Claims Analytics Workbench

Accenture’s health administration platform is designed to reduce costs and improve efficiency.

Winning in the New Banking Era: Next-Generation Core Banking, a Catalyst for Success

Why do BBVA, Royal Bank of Canada and Wells Fargo enjoy higher cross-selling ratios and lower rates of customer attrition than their competitors? Accenture examines the DNA of high-performing banks.

Network Analytics for the Communications Industry

Accenture Network Analytics is an important tool for communications service providers (CSPs) as they deal with the dynamics of convergence. Learn more.

Sales and Service Transformation Solution for Communications, Media and Technology

Learn more about Accenture’s Sales and Service Transformation Solution and how to improve customer retention, satisfaction and loyalty through customer analytics.

Marketing Effectiveness Solution for Communications, Media and Technology

Accenture’s marketing effectiveness solution helps our clients achieve both marketing effectiveness and customer satisfaction, as well as improved marketing efficiency.

Accenture Credit Services: Lease Administration Services

Learn how lease administration services from Accenture Credit Services helps companies build world-class lease administration functions for more effective real estate portfolio management.

Life Insurance Distribution Services

The life insurance landscape is changing – undeniably and fundamentally – as digital channels such as the Internet, mobile and social media jockey for dominance against the traditional agent and broker channels.

Federal Financial Management: Using Analytics to Improve Procure-to-Pay

Analytics can equip federal agencies to improve procure-to-pay processes and reduce wasteful spending.

SAS Alliance

Working together, Accenture and SAS enable organizations to use the power of analytics to seize growth opportunities, get precise answers to complex problems, and speed innovation and decision making.

From Root Cause Analysis to Rapid Cost Reduction

Using Advanced Analytics to Reduce Total Defense Logistics Support Costs

Protecting Program Integrity—Video

Watch Accenture’s video on protecting program integrity and moving toward more proactive fraud detection to provide quality services to the right people.

Using Intent Marketing to Drive Relevance at Scale – Video

Consumers often know what they want to buy, the company they want to buy it from, and the channel they prefer for shopping. In today’s high-stakes environment, how can companies master intent marketing to reap the benefits?

The Point: Opportunities in Retail Financial Advice Podcast

Accenture believes financial institutions must place good advice as the fundamental cornerstone of their businesses. In doing so, they can drive long-term success and achieve high performance.

Commercial Analytics for Consumer Goods

Accenture Commercial Analytics for consumer goods help companies expand information management strategies and achieve positive business outcomes by tapping our deep industry-specific analytics skills and Microsoft’s technical know-how.

New York City: Business Intelligence

Accenture helps New York City launch a business intelligence capability to improve service delivery to citizens and measure performance.

Analytics for Public Service

The public sector push to cut costs, capture owed revenue and boost performance is stronger than ever and organizations need to dig deep to discover the hidden value of data.

Competing on Analytics: A New Differentiation Strategy

Take some overweight players, batters that don't hit home runs and pitchers that don't strike out and what do you get?

Insight Driven Health: Optimizing the Health Enterprise

Getting ahead in a changing healthcare marketplace

Global Energy Company: Transaction Compliance and Analytics Enhances Finance Outsourcing

Innovative Accenture Transaction Compliance and Analytics capability sparks high performance for global energy.

Scottish & Newcastle Plc: SAP Human Capital Management Solution

After a number of acquisitions, Scottish & Newcastle plc (S&N) found itself with a complex organizational structure and set of HR processes.

Personalizing Customer Experiences with Predictive Analytics in Banking Podcast

Gone are the days of data mining. With real-time, predictive analytics, banks have the ability to derive customer insights, improve regulatory compliance and make better decisions.

Human Capital and Organization Effectiveness: Services Overview

Read how Accenture helps companies achieve organization effectiveness by implementing human capital strategies supported by effective program management and governance.

AstraZeneca: Integrated Customer Information Management

Accenture helps design and implement a comprehensive customer relationship management solution to meet AstraZeneca’s marketing transformation goals.

Technology Services For Human Capital Management: Workforce Analytics

Read how workforce analytics from Accenture can help your HR improve performance.

Infrastructure: Analytics Factory

Analytics is a subset of business intelligence—a set of technologies and processes that use data to understand and analyze business performance.

Mellin: Accenture CAS Digital Merchandising Service

Accenture works with Italian baby nutrition company Mellin to conduct a pilot program leveraging the Accenture CAS Digital Merchandising Service.

From Insights to Outcomes: Insight, Information Sharing, Analytics and Decision-Making

Increasing capability to protect, analyze and share information

Fair Share Analyzer: Current Market Data for Insurers

Fair Share Analyzer brings retail innovation to the life insurance industry by using current market data to arm insurers with the latest insights they need to plan for and pursue market growth.

Tackling Claims Fraud with Customer Service and Advanced Analytics Podcast

In the United States, an estimated 10 percent of all P&C claims are fraudulent and only 20 percent of these are detected. How do consumer attitudes affect claims fraud and how should insurers respond?

The Path to High Performance in Insurance: Transforming Distribution and Marketing with Predictive Analytics

With channels and agents in flux, insurers face challenges in optimizing the customer experience—a key driver of high performance in today’s markets.

Marketing and Distribution Services for the Insurance Industry

A recent worldwide survey conducted by Accenture among L&A and P&C/General insurers revealed that 80 percent regard sales growth as a critical priority.

Use Analytics as a Differentiator

By analyzing the unique datasets collected through digital interactions, organizations can optimize the customer experience by personalizing content in real-time and enabling other channels to “act” on that real-time information.

Accenture Finance and Risk Services

Finance and Risk Services brings together Accenture’s consulting, technology and outsourcing capabilities and assets—along with deep banking and insurance industry knowledge— to help our clients address the inter-related challenges of external market volatility, rapidly evolving regulatory demands and significant internal complexity. Our focus is on developing solutions which can help our clients restore profitability and also improve their competitive position for the marketplace of the future.

US Health Plan: Forecasting and Analytics

Read how Accenture helped a large US health plan develop a powerful forecasting and analytics solution that improves decision-making and ultimately drives high performance.

Better Than a Crystal Ball: The Power of Prediction in Clinical Transformation

What if healthcare providers could see the future? These days, it’s not so far-fetched.

Commercial Analytics for the Pharmaceutical and Medical Products Industry

Every decision a pharmaceutical and medical product company makes should be driven by patient need.

Accenture CAS Digital Merchandising Service—Winning the Purchase at the Point of Sale

Read about Accenture CAS Digital Merchandising Service and learn how it helps consumer goods companies increase their focus on in-store execution.

Accenture CAS—Trade Promotion Management and Optimization for the Consumer Goods Industry

Read about Accenture CAS Trade Promotion Management and Optimization and how we can help consumer goods companies achieve high performance.

Accenture CAS Direct Store Delivery

Enhancing Sales and Delivery to Help Consumer Goods Companies Achieve High Performance

Oracle Exadata Database Machine

The Analytics Journey to ROI

Good business takes more than intuition. With data management, business intelligence and analytics services, companies can journey from insights to outcomes. The goal? To unlock the promise of big data, drive new analytics insights—and act on them.

Accenture Interactive – Driving Superior Marketing Performance through Relevance at Scale

This brochure gives an overview of how the CMO agenda has evolved in the digital world and how Accenture Interactive is driving superior marketing performance at scale to meet the new demands.

Delivering Public Service for the Future: Intelligent Processing and Compliance

Gaining and acting on data insight in new ways to improve revenue collection and reduce fraud

Achieving High Performance in the Digital World

In today’s “always connected” consumer environment, marketing and technology are evolving and converging at breakneck speed.

Predictive Analytics in Claims: A Critical Step Toward High Performance

Predictive analytics can help insurers improve claims performance—a vital lever of high performance in the insurance industry.

Postal Solutions: Using Analytics for Smarter Business Decisions

With experts predicting the digital universe will double every 18 months, the time for posts to get serious about analytics is now.

The Accenture Executive Portal - Relevant Information at Your Fingertips for Better Decision Making

In today's information age, there are many tools to help access data quickly.

Accenture is a Leader Among Business Intelligence Service Providers

“Business Intelligence is a speeding train with only a distant light at the end of the tunnel.”
“The Forrester Wave™: Business Intelligence Services Providers, Q4 2012”