Utilities

Ensuring the Flow of Power: New Regulations Address Credit in the Wholesale Electricity Markets

2012-01-25T06:00:00Z

Read how FERC’s regulatory reforms are forcing participants in wholesale electricity markets to rethink their risk management strategies.

Achieving High Performance in the Home Energy Services Market

2011-12-15T06:00:00Z

A review of opportunities for energy service providers in the United Kingdom.

New Energy Consumer Channel Preferences for High Performance: US Consumer Survey

2011-12-12T06:00:00Z

Accenture surveyed 1,000 end consumers across the United States in late 2010, to assist energy providers to understand consumer preferences for channel interaction, contact mode and choice of providers for energy and energy-related products.

Navigating in the Age of Uncertainty - An Accenture POV in Public Utilities Fortnightly

2011-12-01T06:00:00Z

Business models are evolving to suit a shifting industry landscape

Building a Differentiated Service Experience Strategy to Drive High Performance

2011-11-16T06:00:00Z

Read Accenture’s research which shows that differentiated service experiences help companies build loyal client bases.

Going Once … An Accenture POV in Fortnightly’s Spark

2011-11-11T06:00:00Z

Watch Accenture’s report about how mergers and acquisitions can help companies balance their asset portfolios and improve their financial strength.

Cheap Gas Forever? An Accenture POV in Fortnightly’s Spark Newsletter

2011-09-28T05:00:00Z

Natural gas prices are expected to rise over the next two years—a significant upswing in current price trends.

Smart Grid Technologies: How Theft Analytics Helps Utilities Protect Assets

2011-08-29T05:00:00Z

Read Accenture’s research on leveraging smart grid deployments to prevent electricity theft and enhance revenue protection.

Achieving High Performance Through Solar Photovoltaic Integration with Smart Grid

2011-08-29T05:00:00Z

Read Accenture’s research on achieving high performance with solar photovoltaic (PV) integration and the impacts of it into the smart grid.

Accenture 2011 Global Risk Management Study: Utilities Industry Report

2011-07-05T05:00:00Z

The Accenture 2011 Global Risk Management Study: Utilities Industry Report on risk management.

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2011-07-01T05:00:00Z

Mergers remain an important source of growth for companies on the road to high performance—and yet the majority of them fail.

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2011-07-01T05:00:00Z

Mergers remain an important source of growth for companies on the road to high performance—and yet the majority of them fail.

Achieving High Performance with Advanced Approaches to Distribution Management

2011-05-23T05:00:00Z

In the smart grid-enabled distribution utility of the future, power will flow in two directions and energy supplies will come from new technologies and various-sized suppliers connected anywhere on the network.

UN Global Compact-Accenture CEO Study: Utilities Sector Report

2011-05-22T05:00:00Z

Read about UN Global Compact-Accenture CEO Study indicating how sustainability acts as a critical factor in the success of the businesses in the Utilities sector.

Plug-in Electric Vehicles: Changing Perceptions, Hedging Bets

2011-05-18T05:00:00Z

This Accenture survey reveals consumer perceptions of plug-in electric vehicles and consumer preferences for purchasing, running and charging plug-in electric vehicles.

The Dodd-Frank Wall Street Reform Act: The Impact on Energy and Utility Companies and Risk Management

2011-04-20T05:00:00Z

Read Accenture research on the Dodd-Frank Wall Street Reform Act and learn how we can help companies by transforming risk management into a value-enhancing capability.

Achieving High Performance through Leading Practices in Smart Grid Testing

2011-04-14T05:00:00Z

Read Accenture article on the Smart grid implementation programs for utilities and the leading practices in Smart Grid Testing.

Achieving High Performance with Smart Meter Data Management Systems

2011-04-14T05:00:00Z

Read Accenture article on Smart Meter Data Management Systems that provide utilities with a business-critical solution for storing, validating & processing large volumes of data.

The New Energy Consumer: Strategic Perspectives on the Evolving Energy Marketplace

2011-04-13T05:00:00Z

Read about Accenture research on the Evolving Energy Marketplace and how it can help utilities & energy providers to prepare their retail business or customer operations.

Revealing the Values of the New Energy Consumer

2011-04-13T05:00:00Z

Read about Accenture research revealing the values of the New Energy Consumer and the opportunities for value creation in the evolving energy marketplace.

Accenture Wins Stevie Award for Sales & Customer Service

2011-04-01T05:00:00Z

The Accenture back-office team for BC Hydro has won the Stevie Award for Sales & Customer Service as the Back Office Customer Service Team of the Year.

Understanding Consumer Preferences in Energy Efficiency in the Utilities Industry

2011-03-06T06:00:00Z

Accenture research shows fascinating insights into public understanding and preferences toward electricity management programs.

The United States and China: The Race to Disruptive Transport Technologies

2011-01-11T06:00:00Z

Accenture has completed a study that compares how the United States and China are in a race to bring alternative transport fuels (including vehicle electrification and biofuels) to their respective markets.

Ten Leading Practices for Smart Grid Analytics

2011-01-01T06:00:00Z

As utilities move to deploy and operate smart grids, they face the prospect of making substantial investments in new technologies and devices without the certainty of either return levels or business benefits.

Energy Efficiency Research Report Developed by the World Economic Forum in Partnership with Accenture

2011-01-01T06:00:00Z

In an era of increased climate change and energy security concerns, coupled with rising demand, energy efficiency is widely recognized as a scalable, low cost route to reduce energy consumption.

Six Questions Every Utility Executive Should Ask About Cloud Computing

2010-11-17T06:00:00Z

An introduction to cloud computing in utilities

Accelerating Successful Smart Grid Pilots

2010-09-01T05:00:00Z

World Economic Forum in association with Accenture

Journey to a Smarter Grid—Networks for High Performance in Utilities

2010-05-06T05:00:00Z

The evolution of smart grid initiatives is ushering in a new era of energy generation, transmission, distribution and customer interaction.

Achieving High Performance in Smart Grid Data Management

2010-03-11T06:00:00Z

Accenture explains the challenges and strategic options to achieve high performance associated with smart grid data management.

The New Energy World: The Consumer Perspective

2010-03-10T06:00:00Z

New consumer opinions, perceptions and priorities present utilities, energy companies and policymakers with fresh challenges and opportunities, according to Accenture research.

AMI: Smart Enough? Metering Potential and Limitations for Smart Grid Design

2010-02-17T06:00:00Z

The emergence of advanced meter infrastructure (AMI), intelligent sensors and other technologies creates new opportunities to rethink traditional approaches to commercial and residential metering.

Seizing Opportunities in a Low-Carbon Economy

2010-01-14T06:00:00Z

For organizations to achieve high performance during the uncertain journey to a low-carbon economy, Accenture believes the energy-intensive industrial sectors will increasingly need to optimize their assets and manage their carbon and energy risk in an integrated, enterprise-wide manner.

Safeguarding Investment to Enable High Performance in the Nuclear Industry

2009-11-06T06:00:00Z

The new age of nuclear energy is fraught with challenges of cost and complexity.

Betting on Science: Disruptive Technologies in Transport Fuels

2009-11-04T06:00:00Z

Accenture’s new research report, Betting on Science, Disruptive Technologies in Transport Fuels, identifies 12 technologies that have the potential to disrupt current supply, demand and GHG forecasts.

Integrated Resource Management for Utilities

2009-11-03T06:00:00Z

Various pressures are encouraging utilities to implement advanced supply chain practices in order to drive high performance through operations.

Carbon Capture and Storage in a Low Carbon Economy

2009-09-09T05:00:00Z

There is an urgent need to close the sizable gap between intentions and actions to reduce greenhouse gas emissions.

Accenture Partners with World Economic Forum on Thought-Provoking Smart Grid Point of View

2009-07-15T05:00:00Z

Smart grid white paper developed by the World Economic Forum in partnership with Accenture

The Emergence of “Green Talent”: Lessons from the Internet

2009-06-25T05:00:00Z

Companies are seeing a rise in both the supply and demand for “green talent”—employees with the mindsets and skills to drive sustainability in an organization.

Resolving Intelligent Network Interoperability Challenges

2009-04-17T05:00:00Z

As Power and IT industries work towards a smart grid, modern utility intelligent networks (UINs) can help utilities overcome their smart grid challenges.

The Challenge of Powering the Future: An End-to-End Approach toward the Next-Generation Utility

2009-03-24T05:00:00Z

The regulated utility industry in the United States faces an unprecedented dilemma as it strives to address the requirements of its shareholders, the environment and society.

In Search of the Optimal Fuel Mix (OFM) for the European Union in 2020

2009-01-27T06:00:00Z

This study was developed by our Utilities EALA group with the help of AGICI (University Bocconi Milan).

Improving Revenue Cycle Efficiency for High Performance

2008-12-23T06:00:00Z

Accenture revenue assurance research has shown that retail utilities are finding it more difficult than ever to keep customers current with their utility bills.

Talent Management at Peak Capacity

2008-12-08T06:00:00Z

The utility industry is a critical, integral part of economies around the world—and of the global economy as a whole.

Achieving High Performance in the Utilities Industry through Strategic Outsourcing

2008-09-29T05:00:00Z

Outsourcing has come to the forefront of the global utilities industry, and continues to gain momentum as companies pursue high performance.

Addressing the Conflicts Between European Energy Policy Targets and Utility Industry Goals

2008-08-14T05:00:00Z

The European utilities industry faces a host of challenges like never before.

Utility Industry Structure and Market Development in Europe over the Next 10 Years

2008-06-03T05:00:00Z

The utilities industry is fraught with significant uncertainty.

How to Achieve High Performance: Lessons from the Top 40 Utilities

2007-08-28T05:00:00Z

The Fortnightly 40 ranking celebrates a significant achievement for companies that have delivered superior financial performance on a number of balance-sheet and profit-and-loss metrics over three years.

Innovation Excellence: Creating Market Success in the Energy and Natural Resources Sector

1900-01-01T06:00:00Z

Read about Accenture’s Stephan Scholtissek book on Innovation Excellence and creating market success in the energy and natural resources sector.

Utilities Industry Business Events

1900-01-01T06:00:00Z

Accenture shares its innovative experiences, ideas and insights in the utilities industry through our participation in leading industry conferences, executive forums and the utilities research industry association events.

North China Grid Company: Enterprise Performance Management Based on Oracle

1900-01-01T06:00:00Z

Accenture delivers an end-to-end financial system to enable high performance.

Application Services for SAP: Utilities

1900-01-01T06:00:00Z

Accenture works closely with SAP’s utilities team to create solutions for utilities clients around the world.

Changing the Game: Plug-in Electric Vehicle Pilots

1900-01-01T06:00:00Z

Transport accounts for close to 60 percent of global oil consumption and an estimated 30 percent of global carbon emissions.

GenOn: Proactive Maintenance with Accenture Plant Performance Solution

1900-01-01T06:00:00Z

Read how Accenture Plant Performance Solution (APPS) helped GenOn in improving plant efficiencies while reducing operations and maintenance costs.

Critical Infrastructure Protection for the Smart Grid

1900-01-01T06:00:00Z

Utilities in pursuit of high performance are implementing smart grids to help reduce costs and energy consumption while improving service.

Energy Market Authority of Singapore: Intelligent Energy System Project

1900-01-01T06:00:00Z

In September 2010, the Energy Market Authority of Singapore appointed Accenture to design and implement an Intelligent Energy System (IES) pilot project. Phase One of the IES will run between 2010 and 2012.

Enterprise Solutions

1900-01-01T06:00:00Z

The ability to access, share and use timely information is critically important to achieving high performance.

Plant and Automation Solutions

1900-01-01T06:00:00Z

Unleashing Value in Core Operation

Engaging the New Energy Consumer

1900-01-01T06:00:00Z

Engaging the New Energy Consumer: Accenture perspective—operational imperatives for energy efficiency explains why energy providers must change their relationships with consumers.

Commodity Trading and Risk Management

1900-01-01T06:00:00Z

Commodity Trading and Risk Management services

High-Performance Utility Model for Generation

1900-01-01T06:00:00Z

Accenture’s extensive worldwide consulting and outsourcing experience has been synthesized into the High-Performance Utility Model (HPUM) to help utilities assess their performance against industry leaders, jump-start client projects and accelerate program delivery.

High-Performance Utility Model for Retail

1900-01-01T06:00:00Z

Accenture's extensive worldwide consulting and outsourcing experience has been synthesized into the High Performance Utility Model (HPUM) to help utilities assess their performance against industry leaders, jump start client projects and accelerate program delivery.

Synergy: CCS Business Transformation

1900-01-01T06:00:00Z

Synergy is Western Australia’s largest energy retailer with a customer base of more than 900,000 home and business customers and revenues in excess of $1.6 billion per annum.

Intelligent Network Solutions for the Utilities Industry

1900-01-01T06:00:00Z

Utilities are moving into a new era.

Utilities: Services Overview

1900-01-01T06:00:00Z

The global utilities industry faces a number of fundamental changes that are transforming the industry landscape: consumers, technology, regulatory and market forces.

Retail and Customer Operations Services

1900-01-01T06:00:00Z

Utilities have been vaulted into an era of energy consumerism in which traditional methods of operation have been replaced by a complicated set of options.

Transmission and Distribution Asset Management

1900-01-01T06:00:00Z

The ability to balance performance and operational objectives with regulatory mandates requires new approaches to asset management and investment decision-making within the utility. This is particularly true in Transmission & Distribution, where demand for capital to replace aging infrastructure and workforces is especially high.

US Energy Utility: Operational Excellence and Sustainable Cost Savings

1900-01-01T06:00:00Z

Read how Accenture helped US gas and electricity utility save millions in costs & achieve operational excellence by automating, streamlining or eliminating processes.

Work, Field and Resource Management

1900-01-01T06:00:00Z

Accenture's Work, Field and Resource Management solutions provide a means to cross over traditional functional silos to integrate asset and work management capabilities, thus letting utilities optimize resources, expedite design and enhance the quality and management of asset and work information.

Areva T&D: TIGER Program Application Development and Maintenance

1900-01-01T06:00:00Z

Read how Accenture helped Areva T&D transition application development and maintenance services to India while simultaneously creating 24/7 infrastructure monitoring and support.

BSES Delhi: Improved Organizational Capability

1900-01-01T06:00:00Z

Learn more about how Accenture helped BSES Delhi, an Indian power utility, improve performance by improving its people management capabilities.

Comgás: Helping Transform its Organization, Processes and Focus

1900-01-01T06:00:00Z

Accenture helped Comgás reengineer its supply chain as part of a broader effort to make the company customer centric.

Western Power: Operational Excellence

1900-01-01T06:00:00Z

Western Power delivers power throughout southwest Australia.

Enexis B.V.: SAP System for Utilities

1900-01-01T06:00:00Z

Read how Accenture assisted Enexis in implementing SAP industry solution for utilities to support all its client related processes.

Electrabel: Customer Care and Billing Solution

1900-01-01T06:00:00Z

Electrabel Netherlands, a subsidiary of Belgium-based Electrabel, is a rapidly growing energy company that supplies gas and electricity to businesses in the Dutch market.

Leading Electrical Utility Company: Transformation and Outsourcing of Finance Function

1900-01-01T06:00:00Z

Accenture helped this electrical utility company simplify and standardize its financial processes and information management architecture model to provide a scalable platform for future growth.

Engineers India Ltd.: Leadership Development Program

1900-01-01T06:00:00Z

Read about Accenture help to Engineers India Limited in developing and launching an innovative leadership development program to support its growth agenda.

Large European Energy Company: Transformation of Learning Function

1900-01-01T06:00:00Z

Learn how Accenture helped a European energy company transform its learning function to maintain the highest standards of efficiency and safety.

Manufacturing Execution Systems

1900-01-01T06:00:00Z

Manufacturers of all types face a rapidly changing business environment

World Economic Forum: Smart Grid Research Projects

1900-01-01T06:00:00Z

Read about the Accenture and World Economic Forum partnership to publish an in depth Smart Grid Research paper.

Pepco Holdings, Inc.: Service-Oriented Architecture Governance

1900-01-01T06:00:00Z

Accenture collaborates with Pepco Holdings, Inc. on SOA governance to drive high performance

SolarTotal: Customer Relationship Management System

Accenture helps SolarTotal leverage a customer relationship management system to achieve growth and high performance.

Accenture Plant Performance Solutions – Video

Read how Accenture Plant Performance Solutions helps businesses improve plant performance and equipment availability while reducing cost.

NOC in a Box Solution for Electric Utility Smart Grids and AMI

Smart Grid 101 Video

In this video, energy experts respond to questions from children from around the world about the importance of a smarter grid to a sustainable energy future.

Smart Grid Solutions Overview

Smart Grid Solutions Overview—Accenture

Strategic Insight and Practical Smart Grid Demonstrations

HongKong Electric: SAP Solution Implementation

The Hongkong Electric Co. Ltd. (HEC) is one of the longest-established power companies in the world.

MetroGAS: Customer Management System

Accenture delivers a customer management solution to help MetroGAS facilitate new business scenario management and improve decision-making processes.

Vitens: SAP NEXT project and SAP CRM

Read how Accenture helped Vitens by using the latest SAP solutions to shift to a process-oriented organization and to achieve high performance.

Smart Grid Solutions

The need for innovative approaches to managing the world’s transmission and distribution (T&D) networks has never been more pressing.

High-Performance Utility Model for Corporate Services

High-Performance Utility Model for Transmission and Distribution

Accenture's extensive worldwide consulting and outsourcing experience has been synthesized into the High-Performance Utility Model to help utilities assess their performance against industry leaders.

Intelligent Network Data Enterprise

Southern Company: Accenture Receives “Shared Success” Award for Second Year in a Row

Southern Company executives speak about their “Shared Success” award which they've given to Accenture for the second year in a row.

Wholesale Markets Integration

Utility generation, optimizing wholesale enterprise, wholesale markets integration

US Electric and Gas Utility: Treasury Transformation

Read how Accenture helped this large US electric and gas utility to transform its treasury functions and implement a modern, automated software solution.

Delta N.V.: Customer Care Outsourcing

Delta N.V. is one of the largest multi-utility companies in The Netherlands, based in Middelburg, the capital of Zeeland.