Accenture Outsourcing Feed

Outsource to Outgrow the Economic Crisis Podcast—Kevin Campbell

Tue, 29 Sep 2009 17:31:00 GMT

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Improving Outsourcing Capabilities and Performance to Achieve High Performance

Thu, 26 Jul 2007 16:24:06 GMT

Two models developed by Accenture and Carnegie Mellon University provide objective ways to measure and improve quality for outsourcing service providers and their clients, so maximizing outsourcing's contribution to the achievement of high performance.

Modern Industrialization: Re-defining IT Infrastructure in a Multi-polar World

Wed, 29 Aug 2007 16:22:00 GMT

Today, IT infrastructure is industrializing in much the same way that manufacturing did in the Twentieth Century. The new IT infrastructure is far more global, more scalable and more connected to business strategy and must meet these challenges in the multi-polar world. This new IT infrastructure is enabled by achieving a state of delivery optimization—a very different and exciting milestone on the path to high performance.

Gartner Positions Accenture in the Leaders' Quadrant for Comprehensive HR BPO

Tue, 12 May 2009 07:10:01 GMT

Accenture has been positioned in the leaders' quadrant of Gartner's "Magic Quadrant for Comprehensive HR BPO, 2008."

Ideal Timing and Approach for Bundled Outsourcing

Tue, 03 Jul 2007 15:24:00 GMT

In this special research report sponsored by Accenture, TechVentive chief executive Brian Sommer looks beyond the current popularity of shared services. As with any business model, Sommer argues, the shared services context is continuing to evolve as it morphs toward outsourcing.

Accenture Testing Services: Engaging its Consulting Strength to Drive Testing Transformation

Thu, 22 Oct 2009 20:09:00 GMT

In this vendor profile, IDC’s Rona Shuchat and Mukesh Dialani write that this difficult economic downturn is driving companies to “increase operational efficiencies and quality of service” and that “third-party testing services are reaching a critical inflection point in enterprise awareness and usage.”

Seizing the Opportunity: Achieving High Performance in Today’s Economy through Procurement Outsourcing

Wed, 15 Jul 2009 14:50:00 GMT

We are in uncertain—if not unprecedented—times. In a recent Accenture survey of more than 300 of the world’s chief procurement officers, over three-quarters reported that the current downturn was ''significantly affecting'' their procurement functions.

Industrialize Your Applications Delivery to Achieve High Performance

Mon, 23 Jun 2008 16:33:38 GMT

For many companies, offshoring is too readily seen as a way to eliminate costs, rather than as a route to adding value. "Many companies have taken a detour, and gotten away from their real core focus, which has been to constantly innovate and evolve their critical business functions, IT chief among them,” explains Don Richards, senior executive-Accenture.

Global Energy Company: Accenture Transaction Compliance and Analytics Enhances Finance Outsourcing Program

Thu, 08 Oct 2009 05:19:00 GMT

Accenture took over management of this company’s global procure-to-pay operations providing accounts payable, employee travel and expense processing, vendor-related master data maintenance and some procurement card administration from Accenture's delivery centers in Chennai and Mumbai, India.

Shared Services: Operating "Lean and Mean" with Kaizen

Thu, 03 Sep 2009 05:56:00 GMT

Many companies don’t think to apply lean production—or ”lean”—methods to shared services, the sharing of services across a company’s divisions or organizations. However, when companies do use lean approaches for services, significant reductions in cost and response time are possible. Best of all, being “lean” is easily within the reach of most companies as they strive to become high-performance businesses.

Profit Recovery and Finance & Accounting Outsourcing: Time for a Union?

Mon, 29 Oct 2007 15:55:16 GMT

Most finance and accounting (F&A) outsourcing relationships do not include a profit recovery capability. However, including profit recovery services can deliver additional value and, in many instances, offset a large percentage of the costs associated with the transition phase of outsourcing. To receive more Research & Insights, sign up for My Outlook—your single e-mail source for all of Accenture's latest ideas and innovation, personalized specifically to your business interests and the industry issues you face.

Gartner Positions Accenture in the Leaders' Quadrant for Offshore Application Services in Europe and North America

Fri, 01 May 2009 12:09:41 GMT

Accenture has been positioned in the leaders' quadrant of Gartner's 2008 Offshore Application Services marketplace reports: "Magic Quadrant for European Offshore Application Services, 2008" and "Magic Quadrant for North American Offshore Application Services, 2008".

HOCHTIEF: Procurement Outsourcing

Mon, 23 Jul 2007 22:40:04 GMT

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Insurance BPO: Operational Excellence

Mon, 08 Dec 2008 19:19:25 GMT

Insurance firms today are increasingly relying on a range of outsourcing options to drive efficiencies and greater business value. Achieving high performance through outsourcing is no simple matter, though – it is dependent on a set of industrialization principles, at the heart of which is the core capability of operational excellence.

Workforce Optimization: How Insurers are Benefiting Twice from Business Process Outsourcing

Thu, 19 Mar 2009 21:47:16 GMT

While many insurers have successfully used business process outsourcing to reduce costs and improve operational efficiency, most have not yet appreciated how it can help them to optimize their retained workforces—doing so is a vital task that must be tackled to achieve high performance.

Industrializing Human Resources Business Process Outsourcing Services to Drive High Performance

Thu, 21 May 2009 05:58:01 GMT

Accenture’s research and experience shows that in order for HR business process outsourcing (BPO) to enable high performance, it needs to be industrialized. In this paper, Gene Shuldes, Payroll Lead for HR BPO, Accenture, outlines the ways to achieve this goal.

Large Automotive Manufacturer: Human Resources Outsourcing

Tue, 26 May 2009 06:28:12 GMT

A seven-year HR BPO contract with Accenture helps the European subsidiary of a large automotive manufacturer realize HR operational excellence—a key factor for a high performance business in the automotive industry.

Microsoft: Driving High Performance through Bundled Outsourcing - Video

Mon, 27 Jul 2009 19:39:00 GMT

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Using the Customer Experience for Competitive Advantage in Uncertain Times

Tue, 30 Jun 2009 06:12:55 GMT

Accenture High Performance Business research has shown that the ability to deliver a customer experience consistently aligned around customer needs and intentions has a significant impact on a company’s ability to create customer loyalty. In turn, loyal customers have a demonstrable impact on the top line because they buy more quantity or buy more frequently and refer other customers to the company. In a time of economic uncertainty—when customer confidence is low and customer behavior increasingly difficult to predict—mastering this ability is more important than ever.

Application Development and Maintenance (ADM): Costs and Complexity of Managing Multiple Suppliers

Mon, 22 Jun 2009 08:23:59 GMT

Application development and maintenance (ADM) outsourcing has grown rapidly thanks to the substantial benefits derived from labor arbitrage.

China: Outsourcing Market Research Report

Tue, 02 Jun 2009 06:53:28 GMT

China has had notable success in building a manufacturing industry based on its abundant, cheap labor. However, it lacks a mature services sector. To remedy this situation, the Chinese government launched the 1,000-100-1 Project in 2006 to accredit 1,000 internationally accredited outsourcing providers nationwide, attract 100 multinational corporations and support 10 outsourcing centers that rival the world’s best.

Achieving High Performance through Shared Services: Lessons from the Masters

Wed, 12 Aug 2009 04:58:00 GMT

Shared services masters run their shared services organizations as high-performance businesses. In this research survey, Accenture outlines the questions that enterprises should be addressing as they formulate strategies to progress their own shared services organizations along the path to high performance. Press Release Mastery of Shared Services Can Sustain and Strengthen Enterprises for the Economic Upturn, Accenture Study Finds

The Innovation Imperative: How HR Can Elevate Its Business Impact to Enable High Performance

Mon, 20 Jul 2009 05:40:00 GMT

The HR function plays a significant role in any company’s ability to innovate successfully and ultimately achieve high performance. Outsourcing to the right service provider can help a company transform its HR function, thereby improving the contribution its talent can make to its business performance,

Learning When to Outsource Learning

Fri, 21 Mar 2008 15:54:36 GMT

John Higgins and Robin Tapp

Accenture Ranked as No.1 Outsourcing Service Provider

Mon, 04 May 2009 15:12:30 GMT

Accenture captured the top spot and has been ranked No.1 on the International Association of Outsourcing Professionals (IAOP) Global Outsourcing 100 list, marking the second consecutive year that Accenture has topped this ranking of the world’s best outsourcing providers.

Test Page for RMT 4137

Thu, 18 Jun 2009 16:02:38 GMT

Adding Keywords to PDFs inserted into RSS Feeds

Successfully Expanding Outsourcing and Offshoring Strategies in the Publishing Industry

Tue, 16 Sep 2008 21:38:50 GMT

Outlook Point of View March 2008, No. 2