Accenture Human Resources Management Feed

Planting Green Seeds Today to Grow Tomorrow’s Talent

Fri, 02 Oct 2009 06:42:00 GMT

Accenture’s James Arnott and Peter Lacy argue that, with environmental issues continuing to grow in importance, developing a green workforce must become a priority for those companies intent on achieving high performance.

Procter & Gamble: eLearning Program

Tue, 09 Jun 2009 06:03:13 GMT

Procter & Gamble (P&G) understands, better than most, that the path to long-term success is forged through the efforts, talents and skills of its global workforce. To that end, the company is committed to offering training and development opportunities to its employees throughout their careers. By maintaining and supporting P&G’s learning management system, Accenture is helping P&G deliver on this commitment and working to ensure that P&G people have access to the critical training necessary to help the company remain on the path to high performance.

How Workforce Specialization Can Transform Talent into High Performance

Wed, 11 Jun 2008 18:09:05 GMT

If a company is to leverage its workforce to create a distinct competitive advantage, it must develop a strategic talent-management function that can advance its employees faster and more reliably along a clearly defined path.

Talent & Organization Performance:TextLeading and Managing Change in a Multi-polar world

Mon, 08 Dec 2008 19:38:23 GMT

Today's global business environment requires bold new programs to drive high performance along three dimensions: change management, leadership and culture.

Does Your Company Have an IT Generation Gap?

Thu, 19 Mar 2009 17:18:30 GMT

By Gary A. Curtis, Kelly Dempski and Catherine S. Farley

The Business Case for Social Learning: Dealing with the "Capability Recession" at Lower Cost

Wed, 24 Jun 2009 05:41:36 GMT

Outlook Point of View April 2009, No. 1

The New Talent Equation

Mon, 13 Jul 2009 06:20:32 GMT

The objective at the heart of successful talent management in difficult times: to think ahead and to think more strategically about creating a workforce with the capabilities to outperform the competition as the economy turns around. A number of fresh approaches are available to help companies go beyond responses focused only on staff reductions.

The Missing Link: How Employee Mindsets can be Assessed to Improve Business Performance

Tue, 03 Jul 2007 15:22:16 GMT

Executives instinctively know that fundamental employee attitudes and behaviors matter. To date, however, most efforts to measure this key organizational trait have come up short. A new approach promises to change that by helping companies comprehensively assess the employee mindsets that are most critical to high performance.

A Bigger Bang: Making the Right Workforce Investments

Thu, 26 Jul 2007 16:27:25 GMT

At today's leading organizations, executives in pursuit of high performance are becoming more sophisticated in the way they make investments in workforce services and employee development—which means targeting the key workforces most critical to their strategic goals. By Ellen M. Balaguer, Peter Cheese and Christian Marchetti

Turning Experience into Leadership

Thu, 05 Jun 2008 20:34:21 GMT

In their efforts to build a pipeline of capable leaders, organizations commonly overlook a critical consideration—the ability to learn from experience, especially the kind that shapes and refines a leader. Here's how to equip aspiring leaders to mine those experiences—continuously and intensively.

Gartner Positions Accenture in the Leaders' Quadrant for Comprehensive HR BPO

Tue, 12 May 2009 07:17:53 GMT

Accenture has been positioned in the leaders' quadrant of Gartner's "Magic Quadrant for Comprehensive HR BPO, 2008."

Accenture Benchmarking Solutions for HR

Thu, 22 Oct 2009 10:12:00 GMT

In today’s competitive and volatile global economy, HR executives are under continued pressure to reduce the operating costs of the HR function while improving the business value it delivers to the organization as a whole. To help them heed meet this challenge, HR leaders need a detailed picture of their function’s performance along key dimensions and—more importantly—how this performance measures up to competitors and peers.

Canon: Workforce Performance

Thu, 08 Nov 2007 20:21:12 GMT

In a globalized marketplace where consumer electronic goods are rapidly becoming commoditized, Canon needed to differentiate itself, and the value it provides, in the eyes of consumers and retailers. With Accenture's help the electronics company transformed its sales function by identifying the core roles required within the sales force, and then devising a curriculum to train employees for those roles. The training is now carried out within a newly established Sales Academy and has been responsible for improved skills and behaviors amongst the sales staff, as well as higher-than-average customer satisfaction levels. The company is now well on its way to achieving high performance in sales.

Compass Group: HR Efficiency & Excellence

Tue, 03 Jul 2007 15:35:14 GMT

Compass Group PLC is the world's largest food service and hospitality organization, with annual food service revenues of approximately £11 billion (US$21 billion) and 400,000 employees in more than 90 countries. In the United Kingdom, Compass provides a range of food services for offices, factories, railway stations, airports, universities, schools, health care institutions, offshore and remote sites, retail stores and shopping malls, serving more than three million meals a day

The Emergence of “Green Talent”: Lessons from the Internet

Thu, 17 Sep 2009 11:58:00 GMT

By John Glen, Chris Hilson and Eric Lowitt

Comcast: Integrated HR Platform

Fri, 19 Jun 2009 05:18:54 GMT

Comcast Corp. operates in a highly-competitive marketplace where offerings and customer service are crucial differentiating factors. Creating, introducing and supporting its complex offerings is heavily dependent on its ability to attract and retain talent. The integrated HR platform Accenture helped Comcast implement has improved its talent management, prepared it for growth and enabled it to become a high-performance business.

Industrializing Human Resources Business Process Outsourcing Services to Drive High Performance

Thu, 21 May 2009 06:02:04 GMT

Accenture’s research and experience shows that in order for HR business process outsourcing (BPO) to enable high performance, it needs to be industrialized. In this paper, Gene Shuldes, Payroll Lead for HR BPO, Accenture, outlines the ways to achieve this goal.

Make HR Happy

Fri, 14 Aug 2009 10:04:00 GMT

David Gartside and Jason W. Cutshall, both senior leaders in Accenture Talent & Organization Performance, discuss ways in which HR executives can meet the high expectations of their C-suite colleagues while coping with heavy workloads, budget and staff cuts.

Congratulations! You’re the New Chief Talent Officer

Fri, 14 Aug 2009 10:05:00 GMT

In this article, Catherine S. Farley, managing director-Talent & Organization Performance, Accenture, argues that the chief talent officer—the senior talent leader in the organization—has a much broader range of responsibilities than yesterday’s head of HR. The new strategic role is emerging at a time when business conditions are worsening. But, says Farley, chief talent officers should see this as a chance to think more boldly about the strategic value of the workforce.

Field Workforce Talent Management: Executive Issues in Public Service 2008-2009

Thu, 13 Aug 2009 05:20:00 GMT

This Accenture Executive Issues in Public Service report explores a key aspect of today’s talent management agenda for public service leaders: the field workforce upon whom we rely to deliver indispensable services directly to citizens and which plays a major role in shaping public perception of the effectiveness and value of agencies.

Positive Working Environments: Employee Satisfaction Is So Vital to Customer Delight

Mon, 29 Oct 2007 15:02:36 GMT

[PDF: 125KB] PDF Help

Managing Talent in Uncertain Times

Fri, 06 Feb 2009 08:34:00 GMT

Cutting headcount unthinkingly during tough times can have long-term negative consequences. Accenture’s High Performance Business research and its rich client experience show that leading companies outperform their peers across business cycles, in large measure because they innovate continually—and innovation is driven by people. In other words talent management is critical in achieving high performance—and will play a key role in a company’s ability to survive the downturn without being crippled when the upturn comes.

Managing Talent in Uncertain Times

Thu, 26 Mar 2009 14:27:57 GMT

TextCoherent Operations: How to Make Sure the Global Ride is a Smooth Experience

Mon, 20 Aug 2007 19:20:33 GMT

Download the full interview [PDF, 103KB] PDF Help Harley-Davidson is going through major changes as it pushes more strongly into global markets, especially in Asia. This has thrown up many challenges for what was, according to Vice President of Human Resources Harold A Scott, a “mom and pop” business.

Managing Transformation: Breaking the Mold to Create a Banking Business Success

Tue, 21 Aug 2007 12:32:48 GMT

Download the full interview [PDF: 110KB] PDF Help

What Employers Need to Know about Recent University Graduates: Shaping Recruitment and Retention Strategies to Achieve High Performance

Tue, 07 Apr 2009 07:22:51 GMT

While graduates share common characteristics, there are distinct differences between those from developed and developing economies. Accenture conducted research to identify the important issues for these different graduate communities, and also offers recommendations to help organizations attract and retain the talent they need to achieve high performance.

The Innovation Imperative: How HR Can Elevate Its Business Impact to Enable High Performance

Mon, 20 Jul 2009 05:34:00 GMT

The HR function plays a significant role in any company’s ability to innovate successfully and ultimately achieve high performance. Outsourcing to the right service provider can help a company transform its HR function, thereby improving the contribution its talent can make to its business performance,

Learning When to Outsource Learning

Fri, 21 Mar 2008 15:52:57 GMT

John Higgins and Robin Tapp

Driving High Performance in the Retail Industry through Strategic Talent Management

Thu, 04 Jun 2009 05:27:18 GMT

Download the full article—Shopping for Scarce Retail Talent: Driving High Performance in the Retail Industry through Strategic Talent Management [PDF, 760KB] PDF Help

Chief Talent Officer—Innovative Approaches to Leading and Managing Human Capital to Drive High Performance

Thu, 26 Jul 2007 15:50:17 GMT

Download the book in English [PDF, 5MB] PDF Help

Rethinking Retention: If You Want Your Best Executives to Stay, Equip Them to Leave

Wed, 20 Aug 2008 18:43:41 GMT

By Elizabeth Craig, Chi T. Pham and Sarah Bobulsky

Multiplying Talent for High Performance

Thu, 02 Oct 2008 22:04:00 GMT

Multiplying Talent for High Performance by Elizabeth Craig, Robert J Thomas and Chi T. Pham

Revolutionizing HR Transformation for Business Impact

Tue, 17 Jul 2007 17:11:30 GMT

Outlook Point of View April 2007, No. 2