Accenture_Blog_for_Internal_IT

Higher Performance, Lower Cost: Why It Pays to Do More With Less (part 5)

Soden, Katherine V. — Wed, 02 May 2012 10:15:00 GMT

Your quest to move IT from a cost center to a value center is on track. You developed an IT governance structure and articulated a business strategy. You created a menu of managed services that meet your customers’ needs, and you designed a process for measuring your effectiveness. Now your high p ... (More)

Prime time all the time: building ubiquitous video at Accenture

Soden, Katherine V. — Wed, 11 Apr 2012 17:01:00 GMT

With Accenture’s quarter of a million employees working with clients in 120 countries, the need for innovative technologies to facilitate and support virtual collaboration was unmistakable. I am Bill Hub, senior director of Workplace Technology and Collaboration at Accenture, and in this two-part ... (More)

Learn to Treasure IT by Learning to Measure IT (part 4)

Soden, Katherine V. — Thu, 15 Mar 2012 16:29:00 GMT

You know your IT department is a treasure, but do your customers know it? Creating the right IT measurement tools will help you translate technical metrics into a strong business case that your enterprise leadership and stakeholders will come to value. I’m Bob Kress and in this blog I will explain ... (More)

How to Let Your Customers Become the Boss of IT (part 3)

Soden, Katherine V. — Wed, 22 Feb 2012 11:25:00 GMT

Marshall Field & Company, a Chicago based retailing giant of the last century, built its reputation on the slogan, “Give the Lady What She Wants.” More than 100 years later, that’s an applicable business strategy for any IT department. I am Bob Kress, and in this blog post I will discuss how ... (More)

How IT Investment Decisions Can Become IT Business Decisions (part 2)

Soden, Katherine V. — Mon, 06 Feb 2012 15:09:00 GMT

As you transform your IT department into an organization that runs like a business, it is critical to behave like one. And nowhere is that more apparent than in the decision making process for IT investments, when your enterprise determines how it will use its technology resources. I’m Bob Kress, ... (More)

Moving IT from a Cost Center to a Value Center (part 1)

Soden, Katherine V. — Thu, 12 Jan 2012 15:00:00 GMT

Welcome to my first post in a six-part series that discusses the value of running IT like a business. Running IT like a business marries the strategies of technology with business to maximize the contribution that IT can bring to your overall enterprise. It’s a way to organize and manage inter ... (More)

Managing the Cloud with IT Governance

Soden, Katherine V. — Mon, 12 Dec 2011 16:50:00 GMT

Tremendous value is gained from a well established governance structure inside your IT organization, including providing the framework to manage the rush to cloud computing. Because getting on the cloud requires nothing more than a credit card, an extremely precarious situation can ensue when indi ... (More)

Ten Things I Think I Think About… The Consumerization of IT (#8-#10)

Corless, Kenneth — Mon, 28 Nov 2011 08:50:00 GMT

The third and final installment of TTITITA… The Consumerization of IT. Read Part 1 and Part 2. 8) Bring Your Own Technology (BYOT) is not about the technology. It’s about the data. I, like many of my colleagues at other companies, are constantly being approached with a proposal to give our emplo ... (More)

Ten Things I Think I Think About… The Consumerization of IT (#4-#7)

Corless, Kenneth — Tue, 15 Nov 2011 16:59:00 GMT

Part 2 of my thoughts on the Consumerization of IT. Read Part 1 first if you can. 4) Technology has integrated work and life. Way back when I started in IT (late 1980’s), technology was distinct. There was work technology (mainframes, terminals, COBOL and disk drives bigger than any Subzero refri ... (More)

Ten Things I Think I Think About...The Consumerization of IT (part 1)

Corless, Kenneth — Mon, 31 Oct 2011 16:38:00 GMT

Welcome back to the Accenture Internal IT Blog and my third in a series of posts about IT topics. The concept of "I think I think" is to reflect my developing opinions and general uncertainties on these matters. The people who frighten me the most in our industry are those who are ... (More)