High Performance Business Podcast Series

Mobility and Customer Service Podcast - Video

David Klimek — Thu, 29 Dec 2011 11:35:00 GMT

In this podcast David Klimek, a senior executive with Accenture’s CRM group, discusses important considerations when developing a mobile customer service application.

Managing in Extraordinary Times: New Choices for New Challenges Podcast - Video

Accenture — Tue, 29 Mar 2011 13:05:00 GMT

In this podcast, Accenture utilizes its experience and research to reveal how high performers make the most of today’s market difficulties by embracing two bold approaches: to Exploit the Ordinary and Manage the Extraordinary.

Strategies for Managing Through Uncertain Times Podcast - Video

James M. Ellis, Brian McCarthy, and Roland Burgman — Tue, 29 Mar 2011 13:00:00 GMT

According to recent Accenture research, only a third of U.S. businesses in the S&P 500 are in position to pursue competitive advantage during the current economic downturn.

Globalization: Global Economy and the Multi-Polar World Podcast - Video

Mark Spelman — Tue, 29 Mar 2011 12:55:00 GMT

In this podcast, Mark shares insights around the macroeconomic context, new rules for the new global economy and key globalization issues that organizations face. He discusses findings from Accenture’s research report , "Strategies for Achieving High Performance in a Multi-Polar World " and how high-performance organizations operate.

Back to Customer-Centric Basics Podcast - Video

Accenture — Tue, 29 Mar 2011 00:30:00 GMT

What does it mean to be “customer-centric”? In this podcast, Accenture explains this concept and its vital importance in a time of global economic disruption.

Talent Management Strategies: Seizing Opportunities to Outperform Podcast - Video

Peter Cheese and Catherine S. Farley — Tue, 29 Mar 2011 00:25:00 GMT

Talent management strategies are a top priority in any economy, but especially so in times of economic challenge, which provide a good opportunity for organizations to think differently about talent.

Risk Management Models: Creating Value Through Risk Management Podcast - Video

Accenture — Tue, 29 Mar 2011 00:00:00 GMT

This Accenture podcast outlines three different risk management models that work for different kinds of high-performance businesses in today’s turbulent economic and regulatory environments.

Aftershock: Part 1: Business Transformation and New Business Models—New Realities for Success Podcast - Video

Caroline Firstbrook — Mon, 28 Mar 2011 00:25:00 GMT

In this podcast, the first of a two-part series, Accenture explores three important areas to focus on to achieve high performance: the customer, the competitive landscape and prospects for growth.

Becoming Agile: How High-Performance Businesses Cultivate Organizational Agility Podcast - Video

Peter Cheese, Yaarit Silverstone, David Y. Smith, and Stacy Blanchard — Mon, 28 Mar 2011 00:20:00 GMT

Agility is a critical trait for high-performance businesses in today’s fast-changing economic climate.

Aftershock: Part 2: Business Transformation and New Business Models—New Management Strategies Podcast - Video

Caroline Firstbrook — Mon, 28 Mar 2011 00:20:00 GMT

In this podcast, the second of a two-part series, Accenture explores three specific ways leaders can achieve high performance at their organizations: embracing new business models, improving risk management practices, and aggressively fostering talent.

Business Analytics Optimization and Analytical Talent Management Podcast - Video

Dr. Elizabeth Craig — Mon, 21 Mar 2011 15:15:00 GMT

In this podcast, Accenture Research Fellow Dr. Elizabeth Craig discusses analytics and analytical talent management at high-performance companies.

In Search of the Lost Customer: Insights into the Accenture 2009 Global Consumer Satisfaction Survey Podcast - Video

Chris Allen — Fri, 19 Nov 2010 18:30:00 GMT

In this Accenture High Performance Business podcast interview, Chris Allen, an Accenture senior executive, reveals key findings from Accenture’s 2009 Consumer Satisfaction Survey.

Dynamic Business Planning for a Changing Market - Video

Accenture — Fri, 19 Nov 2010 18:30:00 GMT

How do high-performance businesses manage their business planning activities to deal with a changing market? In this Accenture podcast, we examine the criteria for successful, dynamic planning and the results of an Accenture survey of companies regarding their planning function.

Developing Future Business Leaders for High Performance - Video

Bob Greifeld and L. Kevin Kelly — Fri, 19 Nov 2010 18:25:00 GMT

Bob Greifeld, CEO of NASDAQ OMX, and Kevin Kelly, CEO of Heidrick & Struggles, discuss the cultural and organizational challenges of finding and developing the right talent to fill future management positions in a fast-changing business environment. Topics of discussion include what to look for, the role of mentoring and establishing the work-life balance.

The Five Hallmarks of Operational Excellence and Competitive Advantage Podcast - Video

Accenture — Fri, 19 Nov 2010 18:25:00 GMT

An emphasis on operational discipline is at the heart of a business achieving high performance and competitive advantage, in both good times and bad. In this podcast, Accenture examines five hallmarks of operational excellence: defining the company’s competitive essence, establishing the right structure, out-executing the competition, balancing structure and execution and choosing the right “change journey.”

Keys to Building the Right Global Business Strategy Podcast - Video

Tim Cooper, Mark Foster, and Mark Purdy — Fri, 19 Nov 2010 18:20:00 GMT

These footprints reflect five key dimensions for success in today’s globally unified marketplace; talent, capital, resources, consumers and trade and innovation. In this Accenture High Performance Business podcast, we analyze the different strengths of various parts of the world along these dimensions.

The Right Business Strategies for a Tough Economic Cycle - Video

William D. Green, George Bodenheimer, and Jay S. Fishman — Fri, 19 Nov 2010 18:20:00 GMT

George Bodenheimer, president of ESPN and ABC Sports, and Jay Fishman, chairman and CEO of Travelers Companies, a leading insurance provider, join Bill Green, chairman and CEO of Accenture; and BusinessWeek Editor-in-Chief Steve Adler to talk about ways to channel strategic growth in the face of market adversity. They also discuss lessons learned and organizational necessities businesses must face in order to thrive … or just survive.

Becoming Agile: How High-Performance Business Cultivate Organization Agility - Video

Peter Cheese, Yaarit Silverstone, David Y. Smith, and Stacy Blanchard — Fri, 19 Nov 2010 18:20:00 GMT

In this podcast, Accenture examines how organizations can facilitate a more agile approach to their operational model, with focused initiatives designed to foster innovation and a more nimble approach to target markets. At the center of this approach are what Accenture calls the three building blocks of high performance: market focus and position; distinctive capabilities; and performance anatomy.