Accenture Blog on Insurance

Investment time: P&C insurers are turning to the cloud

Nam, Steven K. — Tue, 16 Apr 2013 10:54:00 GMT

P&C insurers are juggling multiple core systems that are old and incapable of keeping up with today’s technology and consumer demands (see my last blog post). The good news: many of them are ready to invest. A recent Accenture survey of claims executives found that cloud computing and softwa ... (More)

Out-numbered: P&C insurers are juggling multiple applications

Nam, Steven K. — Tue, 02 Apr 2013 10:18:00 GMT

Today’s digital-savvy consumers demand service when—and where—they want it, and they have little patience to wait for claims settlements. Yet when you consider the following stats, it’s no surprise the core systems of the US property and casualty (P&C) insurers we surveyed, are struggling to k ... (More)

Out with the old: P&C insurers are ready for change

Nam, Steven K. — Tue, 19 Mar 2013 09:47:00 GMT

Most property and casualty (P&C) insurers agree—their claims management system is not modern or flexible enough to respond to changes in systems and behaviors. The solution? The Accenture North American Claims Investment survey found the top priority for US P&C insurers is core system repl ... (More)

Cloud computing for insurance: Next steps

Nam, Steven K. — Thu, 07 Mar 2013 09:22:00 GMT

I wrote earlier about trends in cloud computing that are changing the insurance game. What does this mean for insurers, and what can they do to prosper today—and achieve a competitive advantage in the future? Five actions for insurance cloud computing Redraw the line between core and non- ... (More)

More ways to connect with Accenture Insurance

Nam, Steven K. — Tue, 05 Mar 2013 09:41:00 GMT

I’m pleased to share that Accenture Insurance now has dedicated social media channels—giving you even more ways to connect with us. Accenture has been a trailblazer in social media, using various tools to provide you with information that’s important to your business. Now, we’re expanding our re ... (More)

How cloud computing is reshaping the insurance industry

Nam, Steven K. — Thu, 21 Feb 2013 09:11:00 GMT

Cloud computing was one of the big trends of 2012, and it will continue to play an important role for insurers in 2013. A recent Accenture report highlights three trends in cloud computing that insurers should pay attention to, and suggests steps they can take to achieve a competitive advantage. ... (More)

Happy New Year!

Nam, Steven K. — Tue, 08 Jan 2013 10:31:00 GMT

I’m pleased to welcome you to another year of the Accenture Blog on Insurance. Since we launched in 2010, we’ve charted the changes in the industry. When we launched, the conversation was about strategic cost reduction in the aftermath of the financial crisis, the role of data and analytics in ins ... (More)

Investing in a smart workforce: Retooling P&C professionals (Part 4 of 4)

Nam, Steven K. — Thu, 20 Dec 2012 08:48:00 GMT

This is the fourth part in a four-part series on enhancing core claims systems to improve claims outcomes. If you’re just joining us, you may want to read earlier parts of the series: Crunch time: P&C insurers tell us they’re ready to invest P&C insurers weigh in: Claims technology in ... (More)

Insurance newsroom roundup: Winter 2012 (Part 2 of 2)

Nam, Steven K. — Tue, 18 Dec 2012 09:05:00 GMT

Accenture research: Equity analyst survey and claims investment surveyA global survey commissioned by Accenture and conducted by Institutional Investor Market Research Group found that insurance equity analysts: Expect higher profitability, even amid difficult market conditions. Will reward ... (More)

Developing analytical capabilities: How P&C insurers want to use their data (Part 3 of 4)

Nam, Steven K. — Thu, 13 Dec 2012 09:26:00 GMT

Last week, I introduced how P&C insurers plan to invest in new core claims systems to manage risks, meet client expectations and optimize claims outcomes. This week, I’ll talk about how insurers plan to use data analytics to improve their claims process—and I’ll refer to the Accenture North Am ... (More)